Panasonic Bad? at DVinfo.net

Law Tyler · March 12th, 2004, 02:28 PM

Well, some of you already know I use mainly two Sony's. However I also have a GSV70, which is less than 6 month old. I use it for playback and print to tape sometimes.

So far, I probably ran the tape mechanism maybe 20 or 30 hours, and guess what, it start skipping like there is a electrical spike every second, half second, maybe 3 seconds. Sometimes it will go for a minute or two w/o skipping. It does this both on AC direct and battery, and on record and playback. The end result on the computer look the same, skipping and spiking every so often.

So I called Panasonic, the young lady asked me to fax in the receipt, which she then called me back and said everything is fine and that she will send me a letter, to include in my RMA package back to them.

Well, it has been more than a week. No letter. I wonder if they are playing for time, waiting for my 6-month warranty to expire?

Any way, I find the product and service outragous. I have not even use the camera much, and it breaks down. I did my part in contacting Panasonic and waiting for a long time on the phone, etc, and they don't seem to be on the up and up. Now I know I will never look at their professional cameras, no matter how attractive the features and price points are.

Frank Granovski · March 12th, 2004, 03:04 PM

Contact Pana again.

(Sorry to hear that.)

March 12th, 2004, 02:28 PM	#1
Law Tyler Major Player Join Date: Dec 2003 Location: Plano, TX Posts: 204	Panasonic Bad? Well, some of you already know I use mainly two Sony's. However I also have a GSV70, which is less than 6 month old. I use it for playback and print to tape sometimes. So far, I probably ran the tape mechanism maybe 20 or 30 hours, and guess what, it start skipping like there is a electrical spike every second, half second, maybe 3 seconds. Sometimes it will go for a minute or two w/o skipping. It does this both on AC direct and battery, and on record and playback. The end result on the computer look the same, skipping and spiking every so often. So I called Panasonic, the young lady asked me to fax in the receipt, which she then called me back and said everything is fine and that she will send me a letter, to include in my RMA package back to them. Well, it has been more than a week. No letter. I wonder if they are playing for time, waiting for my 6-month warranty to expire? Any way, I find the product and service outragous. I have not even use the camera much, and it breaks down. I did my part in contacting Panasonic and waiting for a long time on the phone, etc, and they don't seem to be on the up and up. Now I know I will never look at their professional cameras, no matter how attractive the features and price points are.

March 12th, 2004, 03:04 PM	#2
Frank Granovski Outer Circle Join Date: May 2002 Location: Hope, BC Posts: 7,524	Contact Pana again. (Sorry to hear that.)