cam warranty & extended warranties at DVinfo.net

Art Willig · February 16th, 2007, 03:18 AM

From what I've read, Sony and other major players only validate the warranty with their cams when purchased new in your name from an official dealer with a cash register receipt. These companies offer a flat-rate repair of around $500 for their video cams. For this reason, no serious videographer is without their warranty.

Can you get a warranty on a used camera?

How would an extended warranty work?

What's this Mack warranty vs Squaretrade?

I'm stuck with either buying a used Sony HC1 from eBay or a new Canon HV20 locally and need to know all this up front.

Links and recommendations appreciated

No surprises...

Art Willig · February 18th, 2007, 11:21 PM

any pros out there?

Art Willig · March 12th, 2007, 10:42 PM

Maybe the pros are busy...ha

I'll update this with more info.

Seems these other warranties like Squaretrade and Mack are kind of warehouse repairs...They repair all kinds whereas the Sony warranty of course goes right to the Sony specialists.

Buying new cams on eBay voids Sony's warranty. Sellers may open the box, take out some stuff, add some things they can't get rid of like lenses and fluff, then offer it as a package. This still voids the warranty.

I purchased my HC5 via mail order from an authorized dealer and got a great price. Then, I wandered over to a Sony Style store and picked up the 4 year extended warranty which covers all parts and labor starting right now for $109...Yes...I'm a very happy camper.

February 16th, 2007, 03:18 AM	#1
Art Willig Regular Crew Join Date: Feb 2007 Location: Colorado Posts: 104	cam warranty & extended warranties From what I've read, Sony and other major players only validate the warranty with their cams when purchased new in your name from an official dealer with a cash register receipt. These companies offer a flat-rate repair of around $500 for their video cams. For this reason, no serious videographer is without their warranty. Can you get a warranty on a used camera? How would an extended warranty work? What's this Mack warranty vs Squaretrade? I'm stuck with either buying a used Sony HC1 from eBay or a new Canon HV20 locally and need to know all this up front. Links and recommendations appreciated No surprises...

February 18th, 2007, 11:21 PM	#2
Art Willig Regular Crew Join Date: Feb 2007 Location: Colorado Posts: 104	any pros out there?

March 12th, 2007, 10:42 PM	#3
Art Willig Regular Crew Join Date: Feb 2007 Location: Colorado Posts: 104	Maybe the pros are busy...ha I'll update this with more info. Seems these other warranties like Squaretrade and Mack are kind of warehouse repairs...They repair all kinds whereas the Sony warranty of course goes right to the Sony specialists. Buying new cams on eBay voids Sony's warranty. Sellers may open the box, take out some stuff, add some things they can't get rid of like lenses and fluff, then offer it as a package. This still voids the warranty. I purchased my HC5 via mail order from an authorized dealer and got a great price. Then, I wandered over to a Sony Style store and picked up the 4 year extended warranty which covers all parts and labor starting right now for $109...Yes...I'm a very happy camper.