Capture problems on new PC at DVinfo.net

Eugene du Plessis · May 25th, 2006, 06:51 AM

I upgraded my pc to:
Athlon X2 4200, MSI Neo 2 Platinum motherboard, 512mb RAM, 80gb 7200rpm disk, 160gb 7200rpm disk, Geforce 6600gt graphics card.
When I try to capture with Premiere Pro 1.5, it starts and then gives the error "Unknown recorder error". Sometimes it happens after a couple of minutes and sometimes after a few seconds. I have tried the onboard firewire port, a PCI card and another cable all with the same result. I have formatted both disks and reinstalled. The disks are empty exept for XP, forceware drivers and Premiere.
It worked fine on my P4 2.6 with the same memory, disks and graphics card.
My camera is a Canon GL2.
Have anyone had a similar problem? Please, any suggestions are welcome.

Roger Averdahl · May 25th, 2006, 07:11 AM

I have read that users with a AMD dual core have problems with capturing. The solution for one user vas "I already solved this problem! Installs the AMD driver! Downloads address: http://www.amd.com/us-en/Processors/..._13118,00.html"

Another solution is to use Scenalyzer LIVE to capture. Scenalyzer LIVE is far more robust and reliable than Premiere Pro's capture tools. You can download a demo version to try it before you buy it. Its well invested $39!

/Roger

Eugene du Plessis · May 25th, 2006, 08:31 AM

[QUOTE=Roger Averdahl]I have read that users with a AMD dual core have problems with capturing. The solution for one user vas "I already solved this problem! Installs the AMD driver! Downloads address: http://www.amd.com/us-en/Processors/..._13118,00.html"

Thanks a million Roger, the AMD driver did the trick!
I should have asked for help weeks ago.

Thanks again.

Roger Averdahl · May 25th, 2006, 08:50 AM

You're welcome! :)

/Roger

Chris Barcellos · May 25th, 2006, 10:14 AM

So I have been having issues with my capture and editing on USB 2.0 harddrives. Will this help there too?

Eugene du Plessis · May 25th, 2006, 11:44 PM

Quote:

Originally Posted by Chris Barcellos

So I have been having issues with my capture and editing on USB 2.0 harddrives. Will this help there too?

If you have a dual core Athlon it cannot hurt to try.

Roger Averdahl · May 26th, 2006, 05:32 AM

Quote:

Originally Posted by Chris Barcellos

So I have been having issues with my capture and editing on USB 2.0 harddrives. Will this help there too?

That is probably related to the USB disk itself. Some people have no problems with USB disks and some people have a lots of problems.

Can you capture and edit to and from your internal drive?

/Roger

Chris Barcellos · May 26th, 2006, 09:59 AM

Quote:

Originally Posted by Roger Averdahl

That is probably related to the USB disk itself. Some people have no problems with USB disks and some people have a lots of problems.

Can you capture and edit to and from your internal drive?

/Roger

I have no problems with my internal drives and editing files there. Every thing is fast and great.

I have two USB 2.0 drives, one a Maxtor One touch, and the other I bought the shell/case for and added the hard drive. The same issue seems to occur on both. Both have 7200 RPM 160 HDs. Problem can occur in editing, and outside of editing. For instance, a couple of nights ago, I dragged and dropped a 4+ gig file to one of the drives. It started with the standard transfer ICON, but then about 3/4 through, eveything froze. On a second try I got a blue screen. On the third try, it all transferred. I have similar issues with editing in Premiere Pro 1.51 and 2.0.

So I used the AMD installation drive last night, and I will try the transfer thing again and see if we have any changes. Thanks for you input on my question.

May 25th, 2006, 06:51 AM	#1
Eugene du Plessis New Boot Join Date: Apr 2006 Location: Vereeniging, South Africa Posts: 5	Capture problems on new PC I upgraded my pc to: Athlon X2 4200, MSI Neo 2 Platinum motherboard, 512mb RAM, 80gb 7200rpm disk, 160gb 7200rpm disk, Geforce 6600gt graphics card. When I try to capture with Premiere Pro 1.5, it starts and then gives the error "Unknown recorder error". Sometimes it happens after a couple of minutes and sometimes after a few seconds. I have tried the onboard firewire port, a PCI card and another cable all with the same result. I have formatted both disks and reinstalled. The disks are empty exept for XP, forceware drivers and Premiere. It worked fine on my P4 2.6 with the same memory, disks and graphics card. My camera is a Canon GL2. Have anyone had a similar problem? Please, any suggestions are welcome.

May 25th, 2006, 07:11 AM	#2
Roger Averdahl Major Player Join Date: May 2005 Location: Stockholm - Sweden Posts: 344	I have read that users with a AMD dual core have problems with capturing. The solution for one user vas "I already solved this problem! Installs the AMD driver! Downloads address: http://www.amd.com/us-en/Processors/..._13118,00.html" Another solution is to use Scenalyzer LIVE to capture. Scenalyzer LIVE is far more robust and reliable than Premiere Pro's capture tools. You can download a demo version to try it before you buy it. Its well invested $39! /Roger __________________ /Roger

May 25th, 2006, 08:50 AM	#4
Roger Averdahl Major Player Join Date: May 2005 Location: Stockholm - Sweden Posts: 344	You're welcome! :) /Roger __________________ /Roger

May 25th, 2006, 10:14 AM	#5
Chris Barcellos Inner Circle Join Date: Nov 2005 Location: Elk Grove CA Posts: 6,838	So I have been having issues with my capture and editing on USB 2.0 harddrives. Will this help there too? __________________ Chris J. Barcellos

May 25th, 2006, 08:31 AM	#3
Eugene du Plessis New Boot Join Date: Apr 2006 Location: Vereeniging, South Africa Posts: 5	[QUOTE=Roger Averdahl]I have read that users with a AMD dual core have problems with capturing. The solution for one user vas "I already solved this problem! Installs the AMD driver! Downloads address: http://www.amd.com/us-en/Processors/..._13118,00.html" Thanks a million Roger, the AMD driver did the trick! I should have asked for help weeks ago. Thanks again.