computer won't recognize firewired XL1 at DVinfo.net

Dylan Couper · November 22nd, 2002, 10:15 PM

It worked fine a few days ago. Now I plug the firewire plug into my XL1 and nothing happens. Usualy, since it's plug and play, I get a window pop up with options. Nothing this time. The camera viewfinder has DV IN blinking, which means it's not getting anything. So I open Vegas and go to capture video. No input device is detected. I fiddle around for a bit with no results, so I try the other XL1 camera and no change.

Any suggestions? I've done nothing to the computer since the last time I outputed to DV. Why would this stop working properly on its own???

Jason Wood · November 22nd, 2002, 11:59 PM

Is your OS seeing it?

I've had this happen before.

Try slipping your OHCI card in to a different slot.

Dylan Couper · November 23rd, 2002, 12:34 PM

Still not working.
The computer recognizes it, and says its functioning properly.
I pulled it the card out, put it back in. Still not working.
I bought another firewire patch cord (on a longshot), no difference.

It's an ADS Pyro card. Win XP, P4 2ghz, 512mb ram. Vegas Video 3. It's a editing computer only and has almost nothing else on it besides Vegas.

Any other suggestions? I really need to get this working. Got lots of work to do.

Dylan Couper · November 23rd, 2002, 02:20 PM

OK, I tried it in 2 different slots as well. No difference doing that either.

It couldn't be the XL1's could it?

I await your suggestions. Thanks

Rob Lohman · November 25th, 2002, 07:42 AM

When I plug it in, nothing happens as well. But that is normal.
What Operating System are you using (I'm suspecting it is XP).

With Windows XP this is a new feature to show you a list of
applications that you can pick from when you insert a device.
When it doesn't pop up you probably have disabled it somewhere
(I'm not a XP machine at the moment so cannot look around).

The ultimate test is to fire up an NLE and see if it sees the
camera (it probably will!!). The whole system should still work,
it might just be a little bit more incovenient.

Good luck.

Dylan Couper · November 25th, 2002, 04:58 PM

Rob, yes it's XP.
I tried the NLE (first thing I did, actually) and it won't recognize anything either.

I gave up and called customer support of the place I got it from. I explained everything I tried. They said just to bring the card back and theyd get me a new one, so I dropped it off today. Hopefully it's just the card.

It couldn't be anything to do with the XL1, could it?

Mark Austin · November 25th, 2002, 05:59 PM

You did say PC right? Maybe you should try a Mac!

Sorry I just had to do it...

Mark

p.s. my Mac is in the shop (ouch) so I really have NO room to bust on you :-)

Adrian Douglas · November 25th, 2002, 07:01 PM

Dylan,

Make sure your camera is plugged in and turned on BEFORE you boot up your machine. I have the same problem and when I plug in first, it works every time

Dylan Couper · November 25th, 2002, 09:45 PM

Adrian, that may be the one thing I didn't try. Hopefully the new card will work perfectly.

In the past, I always just turned the camer on/plugged it in, while the computer was running and it would work like a normal plug and play device.

Adrian Douglas · November 26th, 2002, 12:48 AM

Give it a go, just like I'm hanging to do with my new Burton Custom 62

November 22nd, 2002, 10:15 PM	#1
Dylan Couper Wrangler Join Date: Jun 2002 Location: Vancouver, British Columbia Posts: 8,314	computer won't recognize firewired XL1 It worked fine a few days ago. Now I plug the firewire plug into my XL1 and nothing happens. Usualy, since it's plug and play, I get a window pop up with options. Nothing this time. The camera viewfinder has DV IN blinking, which means it's not getting anything. So I open Vegas and go to capture video. No input device is detected. I fiddle around for a bit with no results, so I try the other XL1 camera and no change. Any suggestions? I've done nothing to the computer since the last time I outputed to DV. Why would this stop working properly on its own???

November 25th, 2002, 07:42 AM	#5
Rob Lohman RED Code Chef Join Date: Oct 2001 Location: Holland Posts: 12,514	When I plug it in, nothing happens as well. But that is normal. What Operating System are you using (I'm suspecting it is XP). With Windows XP this is a new feature to show you a list of applications that you can pick from when you insert a device. When it doesn't pop up you probably have disabled it somewhere (I'm not a XP machine at the moment so cannot look around). The ultimate test is to fire up an NLE and see if it sees the camera (it probably will!!). The whole system should still work, it might just be a little bit more incovenient. Good luck. __________________ Rob Lohman, visuar@iname.com DV Info Wrangler & RED Code Chef Join the DV Challenge \| Lady X Search DVinfo.net for quick answers \| Buy from the best: DVinfo.net sponsors

November 25th, 2002, 05:59 PM	#7
Mark Austin Regular Crew Join Date: Nov 2002 Location: Houston, Texas Posts: 188	PC? You did say PC right? Maybe you should try a Mac! Sorry I just had to do it... Mark p.s. my Mac is in the shop (ouch) so I really have NO room to bust on you :-) __________________ I'm humbled by the greatness that surrounds me.

November 25th, 2002, 07:01 PM	#8
Adrian Douglas Trustee Join Date: Oct 2001 Location: Chigasaki, Japan. Posts: 1,660	Dylan, Make sure your camera is plugged in and turned on BEFORE you boot up your machine. I have the same problem and when I plug in first, it works every time __________________ Adrian DVInfo.net Search for quick answers Where to buy? From the best in the business...DVInfo.net sponsors

November 26th, 2002, 12:48 AM	#10
Adrian Douglas Trustee Join Date: Oct 2001 Location: Chigasaki, Japan. Posts: 1,660	Give it a go, just like I'm hanging to do with my new Burton Custom 62 __________________ Adrian DVInfo.net Search for quick answers Where to buy? From the best in the business...DVInfo.net sponsors

November 22nd, 2002, 11:59 PM	#2
Jason Wood Regular Crew Join Date: Jul 2002 Posts: 87	Is your OS seeing it? I've had this happen before. Try slipping your OHCI card in to a different slot.

November 23rd, 2002, 12:34 PM	#3
Dylan Couper Wrangler Join Date: Jun 2002 Location: Vancouver, British Columbia Posts: 8,314	Still not working. The computer recognizes it, and says its functioning properly. I pulled it the card out, put it back in. Still not working. I bought another firewire patch cord (on a longshot), no difference. It's an ADS Pyro card. Win XP, P4 2ghz, 512mb ram. Vegas Video 3. It's a editing computer only and has almost nothing else on it besides Vegas. Any other suggestions? I really need to get this working. Got lots of work to do.

November 23rd, 2002, 02:20 PM	#4
Dylan Couper Wrangler Join Date: Jun 2002 Location: Vancouver, British Columbia Posts: 8,314	OK, I tried it in 2 different slots as well. No difference doing that either. It couldn't be the XL1's could it? I await your suggestions. Thanks

November 25th, 2002, 04:58 PM	#6
Dylan Couper Wrangler Join Date: Jun 2002 Location: Vancouver, British Columbia Posts: 8,314	Rob, yes it's XP. I tried the NLE (first thing I did, actually) and it won't recognize anything either. I gave up and called customer support of the place I got it from. I explained everything I tried. They said just to bring the card back and theyd get me a new one, so I dropped it off today. Hopefully it's just the card. It couldn't be anything to do with the XL1, could it?

November 25th, 2002, 09:45 PM	#9
Dylan Couper Wrangler Join Date: Jun 2002 Location: Vancouver, British Columbia Posts: 8,314	Adrian, that may be the one thing I didn't try. Hopefully the new card will work perfectly. In the past, I always just turned the camer on/plugged it in, while the computer was running and it would work like a normal plug and play device.