D800 video

Matt Bigwood · August 23rd, 2013, 10:48 AM

I was shooting with my D800 yesterday and had, on three or four occasions, a 'Recording Interrupted - Please Wait' error message. I was using fast Lexar Professional SDHC cards, Class 10, 400x speed. The affected takes were less than a minute long. It was a bit worrying that the camera randomly locks up like that. I have emailed Nikon Europe's support centre to see what they say.

Duane Adam · August 23rd, 2013, 12:01 PM

Latest firmware?

Matt Bigwood · August 23rd, 2013, 12:37 PM

Quote:

Originally Posted by Duane Adam

Latest firmware?

Yes, it has the latest firmware.

Robert John · August 23rd, 2013, 01:01 PM

Matt,
I was filming the other day with my D800 hooked up to a Atomos Ninja 2 for almost 3 hours. The camera shut off and got a error message. Think it got to hot. It was almost 100 degrees. Once it cooled down it was fine. You shouldn't be over heating after only one minute. I think it has something to do with the card you are using. Does the camera shut off or just stop working and give you an error message? I would try another card in it and see if you get the error.

Duane Adam · August 23rd, 2013, 02:37 PM

I agree, try another card. I've yet to have that happen on mine. Running SanDisk extreme pro 95mb/s but I've also used slower cards without any issues.

Matt Bigwood · August 26th, 2013, 09:03 AM

I've used the cards before without any problems, so I would be surprised if they were the issue.

The temperature was warmish by UK standards, but not very hot. The camera had been on for about an hour but had been used for a series of short takes.

I've reported the problem to Nikon Europe so I'll wait to see what they say.

Matt Bigwood · August 27th, 2013, 02:37 AM

Nikon have responded, basically saying format the cards before use and update to the latest firmware, both of which I had done before the problem (I always format cards before use). The final line said try a different card, which is strange as both the Lexar Pro UDMA cards I had problems with are on their approved list for the D800.

August 23rd, 2013, 10:48 AM	#1
Matt Bigwood Major Player Join Date: Apr 2008 Location: Gloucester UK Posts: 223	D800 video - error message I was shooting with my D800 yesterday and had, on three or four occasions, a 'Recording Interrupted - Please Wait' error message. I was using fast Lexar Professional SDHC cards, Class 10, 400x speed. The affected takes were less than a minute long. It was a bit worrying that the camera randomly locks up like that. I have emailed Nikon Europe's support centre to see what they say.

August 23rd, 2013, 12:01 PM	#2
Duane Adam Major Player Join Date: Dec 2006 Location: Gilroy, CA Posts: 398	Re: D800 video - error message Latest firmware?

August 23rd, 2013, 01:01 PM	#4
Robert John Regular Crew Join Date: Oct 2010 Location: Los Angeles, CA. Posts: 41	Re: D800 video - error message Matt, I was filming the other day with my D800 hooked up to a Atomos Ninja 2 for almost 3 hours. The camera shut off and got a error message. Think it got to hot. It was almost 100 degrees. Once it cooled down it was fine. You shouldn't be over heating after only one minute. I think it has something to do with the card you are using. Does the camera shut off or just stop working and give you an error message? I would try another card in it and see if you get the error.

August 23rd, 2013, 02:37 PM	#5
Duane Adam Major Player Join Date: Dec 2006 Location: Gilroy, CA Posts: 398	Re: D800 video - error message I agree, try another card. I've yet to have that happen on mine. Running SanDisk extreme pro 95mb/s but I've also used slower cards without any issues.

August 26th, 2013, 09:03 AM	#6
Matt Bigwood Major Player Join Date: Apr 2008 Location: Gloucester UK Posts: 223	Re: D800 video - error message I've used the cards before without any problems, so I would be surprised if they were the issue. The temperature was warmish by UK standards, but not very hot. The camera had been on for about an hour but had been used for a series of short takes. I've reported the problem to Nikon Europe so I'll wait to see what they say.

August 27th, 2013, 02:37 AM	#7
Matt Bigwood Major Player Join Date: Apr 2008 Location: Gloucester UK Posts: 223	Re: D800 video - error message Nikon have responded, basically saying format the cards before use and update to the latest firmware, both of which I had done before the problem (I always format cards before use). The final line said try a different card, which is strange as both the Lexar Pro UDMA cards I had problems with are on their approved list for the D800.