NewBlue Stabilizer Help file?? at DVinfo.net

Chris Harding · April 7th, 2010, 05:33 AM

Hi Guys

Is anyone else having issues with the Vegas plugin help file??? Mine goes into great detail on how to pay for the darn software but absolutely nothing about what the settings do???

I would have expected it to at least to say "Strength - this control is used for ........." etc etc?? We are faced with strength, smoothing, crop, feather border fill etc etc and there seems to be absolutely no documentation on what each control is there for???

Anyone else facing the same issue or is it just a case of wild experimentation???

Chris

Don Bloom · April 7th, 2010, 05:42 AM

Their customer service is great. send em an email and see if they can give you what you want. Seriously, their CS is one of the best I've ever worked with.

Edward Troxel · April 7th, 2010, 08:22 AM

It DOES show that. Just open the help file, go to the product (i.e. Stabilizer) topic, and there's all the information about every setting. Here's what mine looks like!

Chris Harding · April 7th, 2010, 04:59 PM

Hi Edward and Don

Thanks!!! Darn!! I see what the problem is..it looks like the help file is corrupt!!! If I click on "stabilizer" it opens the page and then WinXP promptly decides to shut it down as it has a problem. I'll see if I can maybe get a fresh help file????

Chris

April 7th, 2010, 05:33 AM	#1
Chris Harding Inner Circle Join Date: Jul 2009 Location: Perth, Western Australia Posts: 8,441	NewBlue Stabilizer Help file?? Hi Guys Is anyone else having issues with the Vegas plugin help file??? Mine goes into great detail on how to pay for the darn software but absolutely nothing about what the settings do??? I would have expected it to at least to say "Strength - this control is used for ........." etc etc?? We are faced with strength, smoothing, crop, feather border fill etc etc and there seems to be absolutely no documentation on what each control is there for??? Anyone else facing the same issue or is it just a case of wild experimentation??? Chris

April 7th, 2010, 05:42 AM	#2
Don Bloom Inner Circle Join Date: Jan 2003 Location: Chicago, IL Posts: 6,609	Their customer service is great. send em an email and see if they can give you what you want. Seriously, their CS is one of the best I've ever worked with. __________________ What do I know? I'm just a video-O-grafer. Don

April 7th, 2010, 08:22 AM	#3
Edward Troxel Sponsor: JET DV Join Date: Dec 2001 Location: Southern Illinois Posts: 7,953	It DOES show that. Just open the help file, go to the product (i.e. Stabilizer) topic, and there's all the information about every setting. Here's what mine looks like! Attached Thumbnails __________________ Edward Troxel [SCVU] JETDV Scripts/Scripting Tutorials/Excalibur/Montage Magic/Newsletters

April 7th, 2010, 04:59 PM	#4
Chris Harding Inner Circle Join Date: Jul 2009 Location: Perth, Western Australia Posts: 8,441	Hi Edward and Don Thanks!!! Darn!! I see what the problem is..it looks like the help file is corrupt!!! If I click on "stabilizer" it opens the page and then WinXP promptly decides to shut it down as it has a problem. I'll see if I can maybe get a fresh help file???? Chris