Need to get Sony deck fixed at DVinfo.net

David Bertinelli · September 26th, 2006, 12:19 PM

I've got a Sony GV-D300 deck that I use to transfer footage from my old XL-1 and it is starting give me fits. When transfering the footage the playback looks waving and starts to show large single colored pixels.
Sorry about the elementary description but I don't know the technical terms for what I'm getting.

...........................anyway can anyone recommend a good repair shop to send this deck and maybe help me out on the proper description on what I'm getting on playback?

Cheers,
D

Marshall Staton · September 26th, 2006, 01:31 PM

probably dirty heads

David Bertinelli · September 26th, 2006, 01:45 PM

That's what I thought also. So I ran a head cleaning tape through a couple of times with no improvement.

Cheers,
D

Tom Tomkowiak · September 26th, 2006, 01:52 PM

Or it could be an alignment problem in the tape track.

The Sony service centers usually charge a flat rate fee, which is usually pretty high. Another possibility is Armatos ((http://www.armatosvideo.com/) in NYC. They're authorized for Sony sales & warranty service, and charge only based on the actual job, not one-price-fits-all.

My Sony VX2100 had a problem earlier this year. The Sony center had a flat rate of about $600 to fix & ship; I sent it to Armatos and they fixed & shipped it for less than $200, round-trip in a week. Do a general search here at DVI and you'll see other comments about them.

David Bertinelli · September 26th, 2006, 01:56 PM

Tom,

Thanks for the info! Much appreciated.

I'll give Armatos a shout.

Cheers,
D

Ken Plotin · September 26th, 2006, 09:42 PM

Mike Luna of Lunatek is a Sony repair specialist. Recommended to me by a pro who is very finicky about his equipment servicing.
(323) 874-4511 in the LA area. Clean all and checkup is about $100
(+ shipping, most likely).
Hope this helps.
Ken

Konrad Haskins · September 26th, 2006, 10:23 PM

I've always been happy with http://www.videotech.com/ in Seattle.

Bill Rankin · October 13th, 2006, 08:48 PM

Does anyone know of a repair facility in the Houston area???

Bill Rankin · October 16th, 2006, 08:32 PM

Found it....

Houston Camera on Fondren between Richmond and Westhiemer.

Jeremy Levin · October 21st, 2006, 11:14 PM

funny, i have the same problem with that machine and my XL1. I think it is the XL1, not the sony deck because older tapes shot on my GL1 works fine. Are you sure it's the decK?

September 26th, 2006, 12:19 PM	#1
David Bertinelli Regular Crew Join Date: Feb 2006 Location: Park City, Utah Posts: 36	Need to get Sony deck fixed I've got a Sony GV-D300 deck that I use to transfer footage from my old XL-1 and it is starting give me fits. When transfering the footage the playback looks waving and starts to show large single colored pixels. Sorry about the elementary description but I don't know the technical terms for what I'm getting. ...........................anyway can anyone recommend a good repair shop to send this deck and maybe help me out on the proper description on what I'm getting on playback? Cheers, D

October 13th, 2006, 08:48 PM	#8
Bill Rankin Major Player Join Date: Jul 2005 Location: Houston, TX Posts: 433	Houston Repair facility? Does anyone know of a repair facility in the Houston area??? __________________ Bill Rankin

October 16th, 2006, 08:32 PM	#9
Bill Rankin Major Player Join Date: Jul 2005 Location: Houston, TX Posts: 433	Houston Repair Facility Found it.... Houston Camera on Fondren between Richmond and Westhiemer. __________________ Bill Rankin

September 26th, 2006, 01:31 PM	#2
Marshall Staton Major Player Join Date: May 2004 Location: Myrtle Beach, SC Posts: 241	probably dirty heads

September 26th, 2006, 01:45 PM	#3
David Bertinelli Regular Crew Join Date: Feb 2006 Location: Park City, Utah Posts: 36	That's what I thought also. So I ran a head cleaning tape through a couple of times with no improvement. Cheers, D

September 26th, 2006, 01:52 PM	#4
Tom Tomkowiak Major Player Join Date: Sep 2005 Location: On the NC Crystal Coast Posts: 203	Or it could be an alignment problem in the tape track. The Sony service centers usually charge a flat rate fee, which is usually pretty high. Another possibility is Armatos ((http://www.armatosvideo.com/) in NYC. They're authorized for Sony sales & warranty service, and charge only based on the actual job, not one-price-fits-all. My Sony VX2100 had a problem earlier this year. The Sony center had a flat rate of about $600 to fix & ship; I sent it to Armatos and they fixed & shipped it for less than $200, round-trip in a week. Do a general search here at DVI and you'll see other comments about them.

September 26th, 2006, 01:56 PM	#5
David Bertinelli Regular Crew Join Date: Feb 2006 Location: Park City, Utah Posts: 36	Tom, Thanks for the info! Much appreciated. I'll give Armatos a shout. Cheers, D

September 26th, 2006, 09:42 PM	#6
Ken Plotin Major Player Join Date: Jan 2004 Location: Los Angeles, CA Posts: 254	Mike Luna of Lunatek is a Sony repair specialist. Recommended to me by a pro who is very finicky about his equipment servicing. (323) 874-4511 in the LA area. Clean all and checkup is about $100 (+ shipping, most likely). Hope this helps. Ken

September 26th, 2006, 10:23 PM	#7
Konrad Haskins Regular Crew Join Date: Dec 2005 Location: Austin, TX Posts: 148	I've always been happy with http://www.videotech.com/ in Seattle.

October 21st, 2006, 11:14 PM	#10
Jeremy Levin New Boot Join Date: May 2004 Posts: 9	funny, i have the same problem with that machine and my XL1. I think it is the XL1, not the sony deck because older tapes shot on my GL1 works fine. Are you sure it's the decK?