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September 12th, 2006, 12:26 PM
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#1 |
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Major Player
Join Date: Apr 2004
Location: Kelowna BC Canada
Posts: 706
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BR-HD50 Upgrade Instructions, please!
I am having problems capturing from the deck into Avid (I know everybody is) and my firmware is still the original 1.02 - hence, I need the upgrade. Can Ken Freed or someone from JVC please post the procedure for upgrading and a direction for the necessary file to download? ASAP.
Thanks.
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www.ascentfilms.com |
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September 13th, 2006, 02:30 PM
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#2 |
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New Boot
Join Date: May 2006
Location: Brasil
Posts: 8
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We had some problem with our HD-50 as well and then I was told that we can't do the upgrade, so you have to send it to a tecnical support and they will do it.
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September 13th, 2006, 10:53 PM
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#3 | |
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JVC America
Join Date: Mar 2005
Location: McKinney, TX
Posts: 516
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Quote:
Please contact your regional JVC service center or sales engineer for assistance. The upgrade needs to be done by JVC personnel. Your reseller should be able to get you the contact info, as I do not have contact info for Canada. Regards, Carl
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Carl Hicks JVC Professional Products Company |
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September 14th, 2006, 09:32 AM
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#4 |
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Major Player
Join Date: Apr 2004
Location: Kelowna BC Canada
Posts: 706
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Thanks Carl.
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www.ascentfilms.com |
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September 16th, 2006, 05:29 PM
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#5 |
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Major Player
Join Date: Sep 2005
Location: Ft. Myers, FL
Posts: 240
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I don't know if I'm some special case or I just sent my several BR-HD50's in or RMA'd them too many times, ...
And I'll probably not get any more special treatment for revealing this... I was sent the SD memory card with firmware & simple instructions. I took the small cover off the SD card slot on the back. I inserted the card and followed the directions. I drank some coffee and read my email. My BR-HD50 rebooted into 1.05 in about 1 minute. I send the card back. (should have kept a copy of the firmware...doh!) Why the average tech savvy user can't do it themselves vs sending a deck off via Fedex for days is beyond me. Dave Beaty |
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September 16th, 2006, 06:35 PM
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#6 |
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Major Player
Join Date: Jun 2006
Location: Savannah, GA
Posts: 463
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Probably because if you mess it up - or lose power part of the way through, the deck is toast. The risk is probably low for a savvy pro, but JVC is probably just being careful.
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September 17th, 2006, 07:11 PM
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#7 | |
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JVC America
Join Date: Mar 2005
Location: McKinney, TX
Posts: 516
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Quote:
With some prior communication and coordination, arrangements can usually be made to turn around an upgrade very quickly. Carl
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Carl Hicks JVC Professional Products Company |
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