Lost Eyepiece / Eyecup ... HELP? at DVinfo.net

Webb Pickersgill · September 5th, 2006, 11:58 PM

Hello HD100 owners. After shooting a live run-and-gun club shoot a week ago, I returned to my car horrified to find that the eyecup had fallen off!! Not the entire wired LCD eyepiece, just the circular piece with the soft rubber eyecup.

I looked on JVC's website but didn't see any info for replacement parts. Any idea on how/where to order this replacement part?

Jonathan Nelson · September 6th, 2006, 10:54 AM

I have been trying to figure that out as well. I broke the same part and that cheap slider cover that protects the vtr controls. The camera is a tank but these little plastic pieces are way too brittle.

Is there a way to order these parts?

Carl? Are you out there?

Don Bloom · September 6th, 2006, 03:18 PM

Can't promise anything but you might try this guy at the midwest service center. He's a Senior Regional Sales Engineer and took real good care of me and my 5000U before.

Robert Yarosh, email; ryarosh@jvc.com. Located in Aurora Illinois

Maybe he can help you out with where to order parts.

Don B.

Carl Hicks · September 6th, 2006, 03:35 PM

Hi Webb,

To order replacement parts, call 1-800-JVC-JVC5 (1-800-582-5825). Hours are 9 AM to 5 PM Eastern. You can also go to www.jvcservice.com to order SOME parts. This information is right there on our website, www.jvc.com/pro. Click on "Customer Support" tab.

Regards, Carl

P.S. The website is down right now. Try tomorrow.

September 5th, 2006, 11:58 PM	#1
Webb Pickersgill Major Player Join Date: Jun 2005 Location: Louisville, CO Posts: 204	Lost Eyepiece / Eyecup ... HELP? Hello HD100 owners. After shooting a live run-and-gun club shoot a week ago, I returned to my car horrified to find that the eyecup had fallen off!! Not the entire wired LCD eyepiece, just the circular piece with the soft rubber eyecup. I looked on JVC's website but didn't see any info for replacement parts. Any idea on how/where to order this replacement part? __________________ Webb Pickersgill Bassline Digital, LLC

September 6th, 2006, 03:35 PM	#4
Carl Hicks JVC America Join Date: Mar 2005 Location: McKinney, TX Posts: 516	Parts ordering Hi Webb, To order replacement parts, call 1-800-JVC-JVC5 (1-800-582-5825). Hours are 9 AM to 5 PM Eastern. You can also go to www.jvcservice.com to order SOME parts. This information is right there on our website, www.jvc.com/pro. Click on "Customer Support" tab. Regards, Carl P.S. The website is down right now. Try tomorrow. __________________ Carl Hicks JVC Professional Products Company

September 6th, 2006, 10:54 AM	#2
Jonathan Nelson Major Player Join Date: Apr 2006 Location: Kingman Arizona Posts: 298	I have been trying to figure that out as well. I broke the same part and that cheap slider cover that protects the vtr controls. The camera is a tank but these little plastic pieces are way too brittle. Is there a way to order these parts? Carl? Are you out there?

September 6th, 2006, 03:18 PM	#3
Don Bloom Inner Circle Join Date: Jan 2003 Location: Chicago, IL Posts: 6,609	Can't promise anything but you might try this guy at the midwest service center. He's a Senior Regional Sales Engineer and took real good care of me and my 5000U before. Robert Yarosh, email; ryarosh@jvc.com. Located in Aurora Illinois Maybe he can help you out with where to order parts. Don B.