Problem with Neutral Density switch? at DVinfo.net

Chris Schwein · July 2nd, 2006, 07:25 AM

Hello all,

I just received my camera back from the "A" version upgrade, and wouldn't you know it, it came back with something wrong with it. It came back with the ND filter stuck in the 2nd position yet the the filter is not darkening the image at all. I can move the switch slightly almost halfway between the first and second position but again no change in exposure. If I press it any harder it feels like it's going to break. I haven't called any JVC service numbers yet I wanted to see if anyone had such a problem with this filter switch and if they fixed it on their own? Thanks,

Chris

Tim Dashwood · July 3rd, 2006, 09:31 AM

You should send it back. It sounds like the body/switch were not reassembled properly after the upgrade.

Ken Freed JVC · July 3rd, 2006, 12:32 PM

Sorry for the difficulty.

Yes, it is the "mating" of the camera body cover and the ND lever. There is a small "U" shape to the switch inside of the body which fits over the tab of the filter wheel. They must have missed this during assembly.

Email me where you are. kfreed@jvc.com

Chris Schwein · July 22nd, 2006, 11:55 AM

Ken,

Thanks to you the problem was fixed, and shipped back in a timely manner. Thanks again...

Chris

Scott Jaco · July 22nd, 2006, 01:44 PM

Let me get this straight, they take the cover off your camera just to do the "A" upgrade?

July 2nd, 2006, 07:25 AM	#1
Chris Schwein New Boot Join Date: Jul 2006 Location: Orlando, FL Posts: 14	Problem with Neutral Density switch? Hello all, I just received my camera back from the "A" version upgrade, and wouldn't you know it, it came back with something wrong with it. It came back with the ND filter stuck in the 2nd position yet the the filter is not darkening the image at all. I can move the switch slightly almost halfway between the first and second position but again no change in exposure. If I press it any harder it feels like it's going to break. I haven't called any JVC service numbers yet I wanted to see if anyone had such a problem with this filter switch and if they fixed it on their own? Thanks, Chris

July 3rd, 2006, 09:31 AM	#2
Tim Dashwood Wrangler Join Date: Aug 2005 Location: Toronto, ON, Canada Posts: 3,637	You should send it back. It sounds like the body/switch were not reassembled properly after the upgrade. __________________ Tim Dashwood

July 3rd, 2006, 12:32 PM	#3
Ken Freed JVC JVC Regional Sales Engineer Join Date: Feb 2003 Location: Wayne, NJ Posts: 49	Sorry for the difficulty. Yes, it is the "mating" of the camera body cover and the ND lever. There is a small "U" shape to the switch inside of the body which fits over the tab of the filter wheel. They must have missed this during assembly. Email me where you are. kfreed@jvc.com __________________ Ken Freed JVC Mid-Atlantic District Sales Manager (201) 637-7706 kfreed@jvc.com

July 22nd, 2006, 11:55 AM	#4
Chris Schwein New Boot Join Date: Jul 2006 Location: Orlando, FL Posts: 14	Problem fixed Ken, Thanks to you the problem was fixed, and shipped back in a timely manner. Thanks again... Chris

July 22nd, 2006, 01:44 PM	#5
Scott Jaco Major Player Join Date: Mar 2006 Location: Sherman Oaks, CA Posts: 471	Let me get this straight, they take the cover off your camera just to do the "A" upgrade?