JVC upgrade update:

John Vincent · June 3rd, 2006, 05:18 PM

It took about a week to get my camera back. Seemed to be working fine...

john evilgeniusentertainment.com

Carl Hicks · June 4th, 2006, 09:16 PM

Quote:

Originally Posted by Carl Martin

Although I have lost a days pay for this mistake, it does not concern me so much that it has happened. What concerns me is the ground shipping, and weather or not JVC took out the proper insurance to cover possible damage.

Carl,

As Paolo pointed out, mistakes sometimes do happen. Our upgrade center performed almost 200 upgrades in the month of May - a pretty heavy load. We're only human, and we are trying hard to keep everyone happy.

By the way, shipments are insured.

Regards,

Carl Martin · June 5th, 2006, 05:29 AM

Carl,

I understand that we are only Human, I don't need to be told twice. My concern is that UPS will only ship ground if the insurance is $5000.00 or less, and now my delivery has been re-shceduled for 6/6. I was suppose to receive it today, and therefore, more money is lost for me. So I hope that you can unerstand my frustration...

Carl

Carl Hicks · June 5th, 2006, 10:44 AM

I understand your frustration, as I too have experienced lost time and money due to someone's shipping error. Just last week, my demo BR-HD50U was shipped back to me by a customer. They put my name on it, and the city and zip, but they forgot to put street address! This caused a delay in delivery. I've also traveled great distances and paid good money to do a trade show, and had equpiment not show up for the show, because the last customer failed to ship it as instructed. So, the booth fee was wasted, and potential sales were lost. So, yes, I understand!

Carl Martin · June 6th, 2006, 05:44 AM

I finally received my camera today. I will post what I find.

Carl Martin · June 6th, 2006, 06:36 PM

Well all is well with the upgrade. It works very well with the DR-HD100.

My only concern is that one of my clients uses Adobe Premier Pro, and APP does not recognize M2T files. One other thing I noticed was the there is now an AB menu item, you can select voltage, time, or capacity to apeer on the VF. The only thing is that the only one that works is the voltage readout, and I had that before the upgrade.

Tim Le · June 6th, 2006, 09:43 PM

Quote:

Originally Posted by Carl Martin

One other thing I noticed was the there is now an AB menu item, you can select voltage, time, or capacity to apeer on the VF. The only thing is that the only one that works is the voltage readout, and I had that before the upgrade.

Are you using AB batteries or IDX? I think the time and capacity readouts are only when you are using AB batteries with the AB bracket.

Edwin Beeler · June 7th, 2006, 02:26 AM

I sent the camera to JVC Switzerland because of many drop outs. It seems to be fixed now, but I tested only about 24 Minutes of "footage". By the way they made an upgrade: Additional settings of the menu: Battery Info (Voltage, Capa, Time) for using AB-batteries; Back Space (HDV): P-Tape (preferes the transport stream for recording to tape) and P-1394 (preferes the transport stream for recording to an external 1394-device).

Carl Martin · June 7th, 2006, 05:45 AM

Quote:

Originally Posted by Tim N Le

Are you using AB batteries or IDX? I think the time and capacity readouts are only when you are using AB batteries with the AB bracket.

I am using AB batteries.

Edwin Beeler · June 7th, 2006, 07:01 AM

Quote:

Originally Posted by Carl Martin

I am using AB batteries.

Maybe it depends what type of battery you are yousing. Seems that only a few AB batteries are capable of that feature:
http://www.bhphotovideo.com/bnh/cont...goryNavigation

Tim Le · June 7th, 2006, 08:12 AM

Quote:

Originally Posted by Carl Martin

I am using AB batteries.

Is it a regular TrimPac or a ProPac? Like Edwin mentioned, only the Digital AB batteries have this feature. If you are using a Digital battery then this is worrisome.

Carl Martin · June 7th, 2006, 08:46 AM

Quote:

Originally Posted by Tim N Le

Is it a regular TrimPac or a ProPac? Like Edwin mentioned, only the Digital AB batteries have this feature. If you are using a Digital battery then this is worrisome.

I use Hytron 50's

Carl Martin · June 9th, 2006, 06:05 AM

The camera works great so far. No SSE, CA. It is a perfect with the DR-HD100. The only problem is the AB VF readout mentioned above, only voltage display.

Carl Hicks · June 9th, 2006, 08:06 AM

Quote:

Originally Posted by Carl Martin

The camera works great so far. No SSE, CA. It is a perfect with the DR-HD100. The only problem is the AB VF readout mentioned above, only voltage display.

Carl,

What model Anton Bauer battery are you using?

Carl Martin · June 9th, 2006, 09:10 AM

Quote:

Originally Posted by Carl Hicks

Carl,

What model Anton Bauer battery are you using?

Hytron 50's

June 5th, 2006, 10:44 AM	#19
Carl Hicks JVC America Join Date: Mar 2005 Location: McKinney, TX Posts: 516	I understand your frustration, as I too have experienced lost time and money due to someone's shipping error. Just last week, my demo BR-HD50U was shipped back to me by a customer. They put my name on it, and the city and zip, but they forgot to put street address! This caused a delay in delivery. I've also traveled great distances and paid good money to do a trade show, and had equpiment not show up for the show, because the last customer failed to ship it as instructed. So, the booth fee was wasted, and potential sales were lost. So, yes, I understand! __________________ Carl Hicks JVC Professional Products Company

June 7th, 2006, 02:26 AM	#23
Edwin Beeler Regular Crew Join Date: Nov 2005 Location: Lucerne, Switzerland Posts: 27	Firmware Upgrade in Europe I sent the camera to JVC Switzerland because of many drop outs. It seems to be fixed now, but I tested only about 24 Minutes of "footage". By the way they made an upgrade: Additional settings of the menu: Battery Info (Voltage, Capa, Time) for using AB-batteries; Back Space (HDV): P-Tape (preferes the transport stream for recording to tape) and P-1394 (preferes the transport stream for recording to an external 1394-device).

June 3rd, 2006, 05:18 PM	#16
John Vincent Trustee Join Date: Sep 2005 Posts: 1,065	It took about a week to get my camera back. Seemed to be working fine... john evilgeniusentertainment.com

June 5th, 2006, 05:29 AM	#18
Carl Martin Regular Crew Join Date: May 2006 Location: New York Posts: 164	Carl, I understand that we are only Human, I don't need to be told twice. My concern is that UPS will only ship ground if the insurance is $5000.00 or less, and now my delivery has been re-shceduled for 6/6. I was suppose to receive it today, and therefore, more money is lost for me. So I hope that you can unerstand my frustration... Carl

June 6th, 2006, 05:44 AM	#20
Carl Martin Regular Crew Join Date: May 2006 Location: New York Posts: 164	I finally received my camera today. I will post what I find.

June 6th, 2006, 06:36 PM	#21
Carl Martin Regular Crew Join Date: May 2006 Location: New York Posts: 164	Well all is well with the upgrade. It works very well with the DR-HD100. My only concern is that one of my clients uses Adobe Premier Pro, and APP does not recognize M2T files. One other thing I noticed was the there is now an AB menu item, you can select voltage, time, or capacity to apeer on the VF. The only thing is that the only one that works is the voltage readout, and I had that before the upgrade.

June 9th, 2006, 06:05 AM	#28
Carl Martin Regular Crew Join Date: May 2006 Location: New York Posts: 164	The camera works great so far. No SSE, CA. It is a perfect with the DR-HD100. The only problem is the AB VF readout mentioned above, only voltage display.