AMATEUR QUESTIONS??? split, dead pixels and Head Cleaning at DVinfo.net

Alan Farrel · January 8th, 2006, 08:25 PM

1) I am amateur and I have my new camera HD-100 for two days, I got it from B&H of New york, and Unfortunately it has the Split Screen problem, in 18db and 09db even is perceived, I made the procedures that says in JVC web page, but the problem is still there, besides I recorded small scenes in different formats and after 10 seconds to reproduce for the first time in the camera, I got "HEAD CLEANIG REQUIRED" This is not right as soon as is the first time that I use it.
I want to know what I should to do.

2) Sorry a new in the HD field and I have another idiot question about dead pixel, this problem happen when I record and reproduce in the camera? Or when capture the material in the computer, and someone can tell me the exact routine to mask and fixed, I fouded in another thread but:

1- First you have to put you camcorder in 24p mode
2- **EDITED** --->>> Where can I got this menu EDITED??? I'm not able no find it
3- **EDITED**
4- you will get advanced menu on the screen enter it , go to camera 1 , go to pixel compen and enter it
5- its very important to know that you do this after 1 or 2 hours running your camcorder
after that you will find the dead pixel disappear

Where can I got this menu EDITED??? I'm not able no find this option

Stephen L. Noe · January 8th, 2006, 09:07 PM

Alan,

Head cleaning required? Go into the menu and look for the drum hours and fan hours on the camera. What does it read? Clogged heads on a brand new camera is pretty rare. What type of tape did you put in the camera to begin with?

Alan Farrel · January 8th, 2006, 09:15 PM

Quote:

Originally Posted by Stephen L. Noe

Alan,

Head cleaning required? Go into the menu and look for the drum hours and fan hours on the camera. What does it read? Clogged heads on a brand new camera is pretty rare. What type of tape did you put in the camera to begin with?

I used JVC mINI dv Tape
http://www.catalog.com/shop/188264/j...hd.camcorders/
And thanks for you quick response
You Know something about my second question?
Thanx

Tim Dashwood · January 8th, 2006, 10:44 PM

Alan,

You have 3 problems and you just picked it up. I would take it back to B&H right away and get them to take a look at it or give you a new one. Next time test it before you walk out of the store. According to reports, all of the U.S. cameras have been through a Q.C. process before shipping to the dealers.

If you can't perceive the split screen under +9 dB (test it on a flat surface and adjust the iris until you see it) then consider yourself lucky. Set your master black to -1 and you'll probably never see it under 9dB.

You should not be getting the "head cleaning" warning yet. I have exclusively used those JVC tapes since August and that message has never appeared. I've never cleaned the heads.
This just isn't right for a brand new camera unless the heads were clogged during QC. Maybe a tape transport problem?

The dead pixel is common and is easily fixed. Have the technician at B&H mask it for you when you take it back to them to clean the heads.

Your quote (I'm not sure where you found it) had been edited by either me or another moderator to prevent public disclosure of how a JVC technician accesses the ADVANCED MENU. It is one of those "common knowledge" things that many of us already know or have personally been taught by a JVC tech, but it is safer for the end user not to play with service menu options that may harm your camera or void your warranty.

Mouayed Zabtia · January 9th, 2006, 09:46 AM

Hi Alan
I think you post my massage about how you could fix dead pixels and Tim has edit for important reason , I get this information by JVC Germany , they side they are send it to all user HD100 in Germany so if you are interesting to know that contact your local JVC dealer , if not you can contact me or Tim , for me I will so happy to help you .

Alan Farrel · January 9th, 2006, 11:35 AM

Mouayed Zabtia

Thank you for you replay, I got you, sorry for my silly question, ok Tim edited your message, Today or tomorrow I'm Going to my dealer but anyway I would like to contact you. How can I do it? By personal E-mail? By Phone? I live In New Jersey Usa,

Thanxx you Again

Mouayed Zabtia · January 10th, 2006, 05:23 AM

Hi alan
sorry I'm so far from you I'm from Libya , If you want to contact me you can do that by email, phone will be so expansive for you , if you want any information about HD100 I can give it I will , I have good experience with it coz I was form a few first people get it when it was in the market last summer , please email me when you want I will be so happy to give you any informations.
smallcinma@yahoo.com

Marc Colemont · January 10th, 2006, 05:31 AM

Hi Mouayed, can you sent me the info aswell please?
You can find my email address when you click my name.
I don't post it here, because I will open a gate to receive spam otherwise.

Albert Henson · January 11th, 2006, 12:48 AM

There have been a few cases where JVC has put refurbished units back into distribution. Like someone else said, check the drum hours. Either which way you should exchange the camera ASAP.

January 8th, 2006, 08:25 PM	#1
Alan Farrel New Boot Join Date: Jan 2006 Posts: 6	AMATEUR QUESTIONS??? split, dead pixels and Head Cleaning 1) I am amateur and I have my new camera HD-100 for two days, I got it from B&H of New york, and Unfortunately it has the Split Screen problem, in 18db and 09db even is perceived, I made the procedures that says in JVC web page, but the problem is still there, besides I recorded small scenes in different formats and after 10 seconds to reproduce for the first time in the camera, I got "HEAD CLEANIG REQUIRED" This is not right as soon as is the first time that I use it. I want to know what I should to do. 2) Sorry a new in the HD field and I have another idiot question about dead pixel, this problem happen when I record and reproduce in the camera? Or when capture the material in the computer, and someone can tell me the exact routine to mask and fixed, I fouded in another thread but: 1- First you have to put you camcorder in 24p mode 2- EDITED --->>> Where can I got this menu EDITED??? I'm not able no find it 3- EDITED 4- you will get advanced menu on the screen enter it , go to camera 1 , go to pixel compen and enter it 5- its very important to know that you do this after 1 or 2 hours running your camcorder after that you will find the dead pixel disappear Where can I got this menu EDITED??? I'm not able no find this option

January 8th, 2006, 10:44 PM	#4
Tim Dashwood Wrangler Join Date: Aug 2005 Location: Toronto, ON, Canada Posts: 3,637	Alan, You have 3 problems and you just picked it up. I would take it back to B&H right away and get them to take a look at it or give you a new one. Next time test it before you walk out of the store. According to reports, all of the U.S. cameras have been through a Q.C. process before shipping to the dealers. If you can't perceive the split screen under +9 dB (test it on a flat surface and adjust the iris until you see it) then consider yourself lucky. Set your master black to -1 and you'll probably never see it under 9dB. You should not be getting the "head cleaning" warning yet. I have exclusively used those JVC tapes since August and that message has never appeared. I've never cleaned the heads. This just isn't right for a brand new camera unless the heads were clogged during QC. Maybe a tape transport problem? The dead pixel is common and is easily fixed. Have the technician at B&H mask it for you when you take it back to them to clean the heads. Your quote (I'm not sure where you found it) had been edited by either me or another moderator to prevent public disclosure of how a JVC technician accesses the ADVANCED MENU. It is one of those "common knowledge" things that many of us already know or have personally been taught by a JVC tech, but it is safer for the end user not to play with service menu options that may harm your camera or void your warranty. __________________ Tim Dashwood

January 8th, 2006, 09:07 PM	#2
Stephen L. Noe Trustee Join Date: Apr 2005 Location: Chicago Posts: 1,214	Alan, Head cleaning required? Go into the menu and look for the drum hours and fan hours on the camera. What does it read? Clogged heads on a brand new camera is pretty rare. What type of tape did you put in the camera to begin with?

January 9th, 2006, 09:46 AM	#5
Mouayed Zabtia Regular Crew Join Date: Jul 2005 Posts: 52	Hi Alan I think you post my massage about how you could fix dead pixels and Tim has edit for important reason , I get this information by JVC Germany , they side they are send it to all user HD100 in Germany so if you are interesting to know that contact your local JVC dealer , if not you can contact me or Tim , for me I will so happy to help you .

January 9th, 2006, 11:35 AM	#6
Alan Farrel New Boot Join Date: Jan 2006 Posts: 6	Mouayed Zabtia Thank you for you replay, I got you, sorry for my silly question, ok Tim edited your message, Today or tomorrow I'm Going to my dealer but anyway I would like to contact you. How can I do it? By personal E-mail? By Phone? I live In New Jersey Usa, Thanxx you Again

January 10th, 2006, 05:23 AM	#7
Mouayed Zabtia Regular Crew Join Date: Jul 2005 Posts: 52	Hi alan sorry I'm so far from you I'm from Libya , If you want to contact me you can do that by email, phone will be so expansive for you , if you want any information about HD100 I can give it I will , I have good experience with it coz I was form a few first people get it when it was in the market last summer , please email me when you want I will be so happy to give you any informations. smallcinma@yahoo.com

January 10th, 2006, 05:31 AM	#8
Marc Colemont Major Player Join Date: Nov 2005 Location: Belgium Posts: 695	Hi Mouayed, can you sent me the info aswell please? You can find my email address when you click my name. I don't post it here, because I will open a gate to receive spam otherwise.

January 11th, 2006, 12:48 AM	#9
Albert Henson Regular Crew Join Date: Dec 2005 Posts: 65	There have been a few cases where JVC has put refurbished units back into distribution. Like someone else said, check the drum hours. Either which way you should exchange the camera ASAP.