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December 8th, 2005, 01:51 AM
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#1 |
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Regular Crew
Join Date: Jul 2005
Posts: 49
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just got my HD100U
i just got my HD100U yesterday and i noticed split-screen from 0 gain through to +18 gain....i'm from Fresno, CA....where can i go to get this fixed or exchanged to one that doesn't show defect at low gain levels....please help me solve this problem
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December 8th, 2005, 03:11 AM
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#2 |
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Regular Crew
Join Date: Mar 2005
Location: Berlin, Federal Republic of Germany
Posts: 109
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Unfortunately You have to manage the split screen effect for Yourself. Please have a look here: http://pro.jvc.com/prof/Attributes/f...re_id=13#chips.
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December 8th, 2005, 03:17 AM
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#3 |
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Major Player
Join Date: Oct 2005
Location: Hollywood, California
Posts: 899
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Return/exchange it since it is defected. Unless the sales person told you that the camera had a split screen BEFORE you bought it.
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December 8th, 2005, 03:28 AM
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#4 |
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Regular Crew
Join Date: Jul 2005
Posts: 49
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another question....how can i know which release version it is?
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December 8th, 2005, 03:52 AM
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#5 | |
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Trustee
Join Date: Apr 2005
Posts: 1,269
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Quote:
Brian, your camera doesn't have the SSE? You have a HD100 as well, don't you? |
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December 8th, 2005, 12:50 PM
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#6 | |
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Texas Media Systems
DVi Sponsor Join Date: Sep 2005
Location: Austin, Texas
Posts: 289
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There's two ways you should deal with this situation:
First option: take it back to the dealer and swap for a camera that does not have the split screen effect. Test before you walk out the door. Second, take JVC Professional up on their Perfect Experience Policy and have JVC exchange the camera directly. You'll need a credit card to secure the replacement camera. go to www.jvc.com/prof and look under customer service Quote:
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December 8th, 2005, 12:56 PM
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#7 | |
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Major Player
Join Date: Oct 2005
Location: Hollywood, California
Posts: 899
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Quote:
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December 12th, 2005, 03:56 AM
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#8 | |
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Regular Crew
Join Date: Nov 2005
Location: San Pedro, California
Posts: 108
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Quote:
Just take it back to your local dealer if it has not been more the 30 days, if so take it to your nearest dealer |
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