HD100U errors =( at DVinfo.net

Brian Duke · October 23rd, 2005, 07:04 PM

I JUST got my camera no more than a week ago and have probably shot less than 20 minutes, if that and I am already getting malfunction errors.

I am getting Errror 7302m"SUPPLY REEL ERROR" and "DRUM MOTOR FAILURE."

Anyone else getting these errors, and if so, how do you fix them? Do I take to authorized dealer, and if so, do I have to pay for this if I have the warranty? I am really annoyed.. =(

HELP! Anyone..

Stephen L. Noe · October 23rd, 2005, 07:10 PM

Go straight to the dealer.

Diogo Athouguia · October 24th, 2005, 06:27 AM

If you purchased it on an authorized JVC dealer you won't have to worry about it, if you ordered from another country like me you'll probably have to pay shipping costs. I will also have to return mine, besides the SSE it wasn't recording in DV mode... it seems to be recording now but it may stops working any time. I talked to my dealer, he told me that it shouldn't have SSE and he was getting in touch with JVC and than will give instructions this week. I wasn't aware of the non recording issue when I spoke to him, but I'm sure my problems will be sulved.

Craig Donaldson · October 24th, 2005, 01:04 PM

i had this problem and it was due to where i put the tape stickers. If your camera wont lace up or eject and you have this problem it could be that the tape sticker obstructs the mechanism which exposes the tape to the heads. Pull the tape door off (2 screws) and very carefully make sure the tape is sliding through its guides correctly. All i had to do was make sure the sticker didnt block anything and then pulled the tape out. Just dont force it........... or you could just take it to jvc.
In a nutshell, i think you have to be quite careful loading the gy101e with tapes, definitely cant just drop the tape in and slam the door shut like a digi beta tape for example.

October 23rd, 2005, 07:04 PM	#1
Brian Duke Major Player Join Date: Oct 2005 Location: Hollywood, California Posts: 899	HD100U errors =( I JUST got my camera no more than a week ago and have probably shot less than 20 minutes, if that and I am already getting malfunction errors. I am getting Errror 7302m"SUPPLY REEL ERROR" and "DRUM MOTOR FAILURE." Anyone else getting these errors, and if so, how do you fix them? Do I take to authorized dealer, and if so, do I have to pay for this if I have the warranty? I am really annoyed.. =( HELP! Anyone..

October 23rd, 2005, 07:10 PM	#2
Stephen L. Noe Trustee Join Date: Apr 2005 Location: Chicago Posts: 1,214	Go straight to the dealer.

October 24th, 2005, 06:27 AM	#3
Diogo Athouguia Major Player Join Date: May 2005 Location: Portugal Posts: 282	If you purchased it on an authorized JVC dealer you won't have to worry about it, if you ordered from another country like me you'll probably have to pay shipping costs. I will also have to return mine, besides the SSE it wasn't recording in DV mode... it seems to be recording now but it may stops working any time. I talked to my dealer, he told me that it shouldn't have SSE and he was getting in touch with JVC and than will give instructions this week. I wasn't aware of the non recording issue when I spoke to him, but I'm sure my problems will be sulved.

October 24th, 2005, 01:04 PM	#4
Craig Donaldson Regular Crew Join Date: Jul 2005 Posts: 80	i had this problem and it was due to where i put the tape stickers. If your camera wont lace up or eject and you have this problem it could be that the tape sticker obstructs the mechanism which exposes the tape to the heads. Pull the tape door off (2 screws) and very carefully make sure the tape is sliding through its guides correctly. All i had to do was make sure the sticker didnt block anything and then pulled the tape out. Just dont force it........... or you could just take it to jvc. In a nutshell, i think you have to be quite careful loading the gy101e with tapes, definitely cant just drop the tape in and slam the door shut like a digi beta tape for example.