Split screen technical explanation

[Soroush Shahrokni]

Originally Posted by Robert Castiglione

You just so want to love and trust this camera. You vacillate wildly between wanting desperately to trust JVC and just not believing that it could do this to you.

Meanwhile the split screen effect is always there, waiting, just waiting to emerge ...

I feel you. At the same time I´m confident that JVC will do something about this problem once they have figured it out. For now I see no reason to send my unit in until they have a cure for it...!

[Barry Green]

So Robert, your assertion is that SSE happens regardless of light levels; if you point it at a flat same-colored surface you can detect the split?

[Robert Castiglione]

No - sorry Barry, that was not my intent.

It is not regardless of light levels.You can see from my email that I was having a bit of a rave. I hope that people experiencing this difficulty can be excused occasionally for sharing their frustrations and mixed feelings.

I suppose the main point is that I can certainly see it in an unlit room during daylight - with a big window at the end of the room acting as key light. You can see it by focusing on a flat wall with one colour. The SSE seems masked by detail in the frame. My position has always been that I could live with the difficulty if it only manifested with gain on.

Sorry for my imprecision - not wanting to fuel hysteria or anything.

Rob

[Steve Mullen]

[QUOTE=Robert Castiglione. You can see it by focusing on a flat wall with one colour. The SSE seems masked by detail in the frame.Rob[/QUOTE]

PLEASE -- when reporting, note which Region you are in. You are in a PAL Region.

Moreover, even an NTSC unit will do this unless you MANUALLY COLOR BALANCE.

[Steve Mullen]

Originally Posted by Michael Maier

It seems to me, judging by the reports, that the NTSC units are just as bad!

I started at page 5 and so far ALL those reporting SSE -- that is NOT eliminated by adding light -- are units not inspected in the USA. So where do you come up with this conclusion. Where are your data?

Why are folks who know their units are almost 100% likely to be bad and therefore must be replaced by JVC still reporting what we know to be the case? You might as well reporting all your TVs have a terrible flicker. Of course they do!

Where are the dozens of reports from the USA that show SSE is not eliminated by adding light and color balancing

Frankly, judging from the data -- or lack there of -- you guys are building the case for JVC USA not to have to do anything about SSE.

You'll have to come-up with something more than "you'll see it even if it isn't there" and "it's always lurking" to convince JVC USA there is a problem.

Frankly, I'm truly open to the possibility that my solutions will not always eliminate SSE, but so far I've got NO data that supports that possibility. And, if there are no data, what's going on here?

[Robert Castiglione]

"Why are people who know almost 100 %. still reporting."

1. Because this is the appropriate forum to do so.

2. Becuase there is no official guidance acknowledgement or communication of any kind from JVC.

3. Because we are still exploring the nature and extent of the problem.

4. Because we are hoping that other people on this forum can assist in some way.

5. Because we are upset that we were not told about the problem before we purchased it.

etc etc


Rob

[Stephen L. Noe]

Originally Posted by Steve Mullen

Frankly, judging from the data -- or lack there of -- you guys are building the case for JVC USA not to have to do anything about SSE.

You'll have to come-up with something more than "you'll see it even if it isn't there" and "it's always lurking" to convince JVC USA there is a problem.

Take a look at this screen capture amigo. It can really happen in broad daylight.

[Tim Dashwood]

Originally Posted by Stephen L. Noe

Take a look at this screen capture amigo. It can really happen in broad daylight.

Now that is the worst I have seen. Stephen, you need to send that baby back! 100U or E ????

[Stephen L. Noe]

Originally Posted by Tim Dashwood

Now that is the worst I have seen. Stephen, you need to send that baby back! 100U or E ????

That screencap was provided by Robert Niemann. The unit was an HD-101e. I think insinuating SSE doesn't exist doesn't help. There have been many people across the globe who report it. The camera just came out (as everyone knows) and as I wrote above, I think SSE took JVC's engineers by surprise. I don't think they'll say word one until there is a fix, even if it includes a recall of the first production runs.

[Steve Mullen]

Originally Posted by Robert Castiglione

"Why are people who know almost 100 %. still reporting."Rob

Many have said dozens of times that those not having a USA Inspected camcorder should RETURN IT FOR A NEW ONE. No one here can do for you, or the others, that which some seem unwilling to do -- take it back to your JVC dealer!

We know the extent of the SSE problem in PAL units! It's been documented over and over! You'll not hear from JVC here! You won't get help here because we can't fix your problem. If you are -- rightfully -- upset that you were sold a lemon, why whine? Write a grown-up letter to your appropriate JVC Country Manager.

[Steve Mullen]

Originally Posted by Stephen L. Noe

That screencap was provided by Robert Niemann. The unit was an HD-101e. I think insinuating SSE doesn't exist doesn't help. There have been many people across the globe who report it.

Of course, it has SSE -- it is a 101E not a 100U!

[Michael Maier]

Steve, frankly, you are acting as if the HD100U had no SSE. If that was the case, I would just import a NTSC version. It would be even cheaper with the weak dollar rates. But, there are Canadian users reporting the SSE. There are also US users reporting SSE. With and without enough light.
So what's your point?

[Robert Castiglione]

Anyway Steve, I have actually found your suggestions for alleviating the problem helpful - using manual white balance (always a good idea anyway) actually does help significantly. So cheers for that.

Rob

[Stephen L. Noe]

Originally Posted by Steve Mullen

Stephen, Chris will be cross at me, but are you deliberately being intentionally dense? And, why are you posting for Robert?

Of course, it has SSE -- it is a 101E not a 100U!

Steve,

I'm taking the m2t's as they come in from all locations and placing them on my timeline. I know what I'm seeing. I posted the Neimann screencap because it is nowhere on this thread. If Chris Hurd want's to break this thread up into NTSC and PAL then I invite that.

S.Noe

[Chris Hurd]

Originally Posted by Steve Mullen

Many have said dozens of times that those not having a USA Inspected camcorder should RETURN IT FOR A NEW ONE. No one here can do for you, or the others, that which some seem unwilling to do -- take it back to your JVC dealer!

Steve is absolutely right -- you guys who are affected by this issue really need to get your dealers involved. They can apply another level of pressure above and beyond the customer in order to hurry along a solution to the problem.