Just Purchased a New HD200...Not What I Expected!

[James Thirston]

Originally Posted by Brian Luce

Got some more info on you hd200/xh-a1 comparison? Image wise.

Brian, I've just posted a new thread with images.

Njoy!

JT

[John Schaaf]

Sorry about duplicating information

[Lee Roberts]

I started this mess, so I thought I would chime in with an update:

- JVC was wonderfully cooperative and sent me a 250 to use until my 200 can be replaced. I simply could not have asked for better customer service.

- One post asked if there was a definitive answer about the fan being on all the time. I spoke with a JVC rep and was informed that the fan is supposed to be 'always on', but there should be no intermittent change in the sound of the fan like I was experiencing with my 200.

- I must say this (and I'm glad Paulo posted)- (IN SD MODE!) -->> the HD100 simply gets a better image. The 250 I received was noticeably better than the original 200 that is being replaced, but still was not as crisp as the 100. (Before we go on a journey of what 'crisp' means, I will just say that all of the experimentation I have done has not yielded the same quality image. In the hands of Dashwood or another expert -- who knows? I can only say that I've done everything I know to do an cannot get an equal image). I know that this has been addressed by several respondents, and I can't speak for the camera's performance in HDV at this time, but it is odd that the 100 is so clearly superior IN SD MODE considering the upgraded processor. I asked JVC this question: "Is it reasonable to expect that, with the 200, the image quality should be at least equal to the image quality of the 100 in either SD or HD?" The answer was that the 200's image quality in either SD or HD should be at least equal to the 100's image quality. I haven't found this to be the case. I'm hoping the new 200 I receive (apparently there are some tweaks being made) will bear this out. I do not hold myself out to be an expert (though I'm no neophyte), so maybe it's just me.

- I addressed this in an earlier reply, but for any that missed it, I made an error when swapping the lenses originally. They are interchangeable, as Tim (and others) pointed out.

With that said, I am getting acceptable SD footage with the 250 loaner.

This post is mostly to say that JVC's response to my original issue was first-rate. I simply cannot imagine getting better customer service than I received -- my dealer and his JVC rep went the extra mile to ensure my problem was addressed and that I had the equipment I needed for my shoot, which ends this Saturday.

Thanks to all,

Lee Roberts

[Brian Luce]

Originally Posted by Lee Roberts

- I must say this (and I'm glad Paulo posted)- (IN SD MODE!) -->> the HD100 simply gets a better image. The 250 I received was noticeably better than the original 200 that is being replaced, but still was not as crisp as the 100.

I hadn't heard this before. I've never shot SD with my 100 because the downrezzed 720p is supposed to look better than footage originating in SD.

[Brent Kolitz]

Originally Posted by Lee Roberts

- One post asked if there was a definitive answer about the fan being on all the time. I spoke with a JVC rep and was informed that the fan is supposed to be 'always on', but there should be no intermittent change in the sound of the fan like I was experiencing with my 200.

Thanks for verifying that info for me -- sounds like my fan works as expected, and you definitely had a lemon.