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January 21st, 2008, 11:31 AM
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#1 |
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Regular Crew
Join Date: Dec 2007
Location: Amherst, OH
Posts: 134
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Does JVC have Tech Support?
Purchased an HD200 a few weeks ago and found the the Ch.2 audio is DOA.
I've sent 2 emails 'requesting support' and left a message at the extension that picks up for info on 'the perfecr experience" and the only thing I've gotten is the sound of crickets. and it's not the first time, I had a simple question about the Anton promo and sent emails to three different people ( regional & district ) and nada. and before it's asked, no, I haven't tried calling the dealer ( B&H ) yet any helpful suggestions? |
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January 21st, 2008, 01:09 PM
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#2 |
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Obstreperous Rex
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Run, don't walk to this thread:
http://www.dvinfo.net/conf/showthread.php?t=73190 You *must* get your dealer involved immediately. |
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January 21st, 2008, 02:56 PM
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#3 |
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Regular Crew
Join Date: Dec 2007
Location: Amherst, OH
Posts: 134
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Thanks Chris
--it's going back to B & H many thanks to them !! as far as the number in the other thread, that's what I was calling, seems more like a general info phone tree than a support number. |
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