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August 11th, 2007, 12:42 PM | #16 |
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Location: Sherman Oaks, CA
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August 11th, 2007, 01:18 PM | #17 | |
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Join Date: Aug 2005
Location: Toronto, ON, Canada
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Quote:
That's just the way it works, around the world, with every global corporation who manufactures and sells products regionally. Whether it be Nikon, Canon, JVC, Panasonic, Sony, Ford, Chrysler, Toyota, etc., they are all set up the same way with individual corporations in each region that must import and operate according to the particular laws of the land. Read any warranty card you have ever received with any product and the regional limitations are clearly stated. On a simple accounting level it makes sense that a corporation in a particular country would only honour warranties for products that they sold in that country. Remember, sales revenues generated locally pay the salaries and cover expenses of those local service centers. Can you imagine trying to sort out the bookkeeping if the Japanese parent had to declare losses in one country for servicing products sold in another? The tax situation would be incomprehensible and it just isn't done.
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Tim Dashwood |
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August 11th, 2007, 01:56 PM | #18 |
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Thanks Tim
i now understand Joe |
August 11th, 2007, 04:49 PM | #19 |
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August 11th, 2007, 06:59 PM | #20 |
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Join Date: Mar 2006
Location: Sherman Oaks, CA
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August 11th, 2007, 10:48 PM | #21 | |
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Quote:
Now about the fried firewire..... Well you guys need to listen this. First of all it's wasn't a camera it was a HD-50 VTR. After I fried the firewire board, I called this Canadian dealer - because after that many business to him from me, (I left there in the late '90s around $50000 in the ProVHS era) I thought he may help me. Well he didn't. He told me I need to send to where I bought, to the States and also gave me a JVC Canada's phone # and the technician name. Well, JVC Canada can't fix it under warranty. So, I sent it to JVC America from Detroit and 12 days later the VTR arrived - fixed and free under warranty. Now the "funny" thing: At the same time one other JVC HD user from my city had a same problem and he called JVC Canada and the technician (was VERY nice and helpfully) said he need to order the board. The board came in almost three months later. (Yes, about 80-85 days later) JVC Canada fixed for him, also under warranty for free. Again, the head technician was extremely nice, but some reason he need to wait that long time for the board. So, now which is better? 12 days or three months without VTR ???????? About GST and PST, I need to pay at the border, when I bring the camera over from the Fedex station in Detroit, where my dealer ship to and later I can write off those taxes, just like if I buy from Canada. The shipping is $39 for ea. camera or VTR and a bit more for the monitor. Believe my guys, I want to spend my money in my own country, but the price different is HUGE. About JVC Canada and USA etc. I understand, but how come Viewsonic is Viewsonic everywhere? I buy Viewsonic computer monitor on ebay and Viewsonic cover everything. I need to send to Markham ON. Canada after I call for RMA # and the guy talk to me from California. They do different way and I think that way is waaaaay better for they customers. Just my 2cents. Laszlo |
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August 15th, 2007, 03:37 PM | #22 |
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Location: Zanesville OH
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Anybody know if I can get the rebate or not with my situation. My post is a few above this.
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