GR-HD1 JY-HD10U Need to see this !! at DVinfo.net

Leonard Richardson · December 27th, 2006, 08:53 PM

Hi, Just in case you didn't know !!

http://www.jvcservice.com/service/cu...sp?ReqType=CCD

Len

Erick von Schulz · December 28th, 2006, 05:16 AM

This happend to mine about a year ago.... JVC fixed it and gave my camcorder a tuneup free of charge.. It has worked flawlesly since....

JVC has a great service department.. I have never had a problem with them.....

Keep up the good work JVC......

This is the info from the link above..

CCD Program for This Model - JY-HD10US
JVC has received reports that in certain circumstances, this model may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Until October 1, 2007, repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at JVC Factory Service Centers. Click this Repair Request link to download a Repair Request Form and find your nearest location.

Please call our Customer Care Center at (800) 858-6442 if you encounter any problems in obtaining a free repair. We apologize for any inconvenience and are appreciative of your understanding and support

Jeff Kellam · January 5th, 2007, 01:11 PM

Has anyone who had this repair detected any changes in performance?

Better/Worse/Same?

Jeff

John Lorince · February 16th, 2007, 02:32 PM

I also had a CCD issue that caused a green and black swirl. JVC fixed it free of charge and it has worked as if it were new again..

Thanks JVC

John Lorince

Murad Toor · February 28th, 2007, 07:12 AM

Quote:

Originally Posted by Leonard Richardson

Hi, Just in case you didn't know !!

Thank you Len! I took my HD10U to the service center yesterday afternoon. It had the symptoms. It's great that JVC is standing behind their products like this. I bought the camera in July 2004.

December 27th, 2006, 08:53 PM	#1
Leonard Richardson Regular Crew Join Date: Aug 2004 Location: Charleston SC Posts: 37	GR-HD1 JY-HD10U Need to see this !! Hi, Just in case you didn't know !! http://www.jvcservice.com/service/cu...sp?ReqType=CCD Len

December 28th, 2006, 05:16 AM	#2
Erick von Schulz Regular Crew Join Date: Dec 2005 Posts: 78	HD10u error This happend to mine about a year ago.... JVC fixed it and gave my camcorder a tuneup free of charge.. It has worked flawlesly since.... JVC has a great service department.. I have never had a problem with them..... Keep up the good work JVC...... This is the info from the link above.. CCD Program for This Model - JY-HD10US JVC has received reports that in certain circumstances, this model may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Until October 1, 2007, repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at JVC Factory Service Centers. Click this Repair Request link to download a Repair Request Form and find your nearest location. Please call our Customer Care Center at (800) 858-6442 if you encounter any problems in obtaining a free repair. We apologize for any inconvenience and are appreciative of your understanding and support

January 5th, 2007, 01:11 PM	#3
Jeff Kellam Major Player Join Date: Sep 2006 Location: Virginia Beach, VA Posts: 656	Has anyone who had this repair detected any changes in performance? Better/Worse/Same? Jeff __________________ Panasonic HMC150/Canon A1/JVC HD1/Sony Vegas 8.0c

February 16th, 2007, 02:32 PM	#4
John Lorince Regular Crew Join Date: Nov 2004 Location: Northeast Ohio Posts: 75	JVC HD10U Service I also had a CCD issue that caused a green and black swirl. JVC fixed it free of charge and it has worked as if it were new again.. Thanks JVC John Lorince __________________ John Lorince Http://capturemotion.tv