Please Help at DVinfo.net

Hritik Roshan · October 13th, 2003, 11:54 AM

I purchased the HY10U from an online company which was offering the camcorder at a very good price, when I received the camcorder it did not have the editing software for it. After numerous phonecalls they are still not responding.
Does anyone know where I can purchase the Mpeg Studio Pro LE
editing software?
Thanks

Ken Hodson · October 14th, 2003, 02:34 PM

Get to the bottom of it. I am sure JVC can fix this. Explain who you bought if from. Explain your lack of responce. And keep pushing. You will get what you deserve.
Also do you want to give the retailers name so we can avoid buying from them!
Ken

Hritik Roshan · October 14th, 2003, 04:11 PM

Hi there,
I just bit the bullet and paid $150.00 to JVC to send me the disc, the retailer was Broadway Photo in NY, thats the last time they have my business.

Peter Richardson · October 14th, 2003, 04:54 PM

Hritik--Broadway and other New York outlets are notorious for charging for items that should be included with the original camera (batteries, AC adapters, lens caps etc...even manuals!!) The only New York outlet I would trust is B&H. They are very honest and usually have very good prices, though not as "good" as a place like Broadway might have. The point is that if it seems too good to be true, it probably is. Always check these places out on www.bizrate.com or a likeminded site. Check out Broadway on there and see what kind of feedback they have. Remember, you get what you pay for.

peter

P.S. I'm pretty sure it was PC World Mag. that had a whole write up on all these scams running in New York, specifically Brooklyn. A lot of these places are literally fly by night. Do a google search for this article. VERY INFORMATIVE.

Steve Mullen · October 14th, 2003, 09:25 PM

There is a website that has photos of these "dealers." Very scary.

I too recommend B&H very highly. It just isn't worth it to spend less.

October 13th, 2003, 11:54 AM	#1
Hritik Roshan New Boot Join Date: Oct 2003 Location: San Jose, CA Posts: 11	Please Help I purchased the HY10U from an online company which was offering the camcorder at a very good price, when I received the camcorder it did not have the editing software for it. After numerous phonecalls they are still not responding. Does anyone know where I can purchase the Mpeg Studio Pro LE editing software? Thanks

October 14th, 2003, 02:34 PM	#2
Ken Hodson Trustee Join Date: Aug 2003 Location: Vancouver BC Canada Posts: 1,315	Get to the bottom of it. I am sure JVC can fix this. Explain who you bought if from. Explain your lack of responce. And keep pushing. You will get what you deserve. Also do you want to give the retailers name so we can avoid buying from them! Ken __________________ Damnit Jim, I'm a film maker not a sysytems tech.

October 14th, 2003, 04:11 PM	#3
Hritik Roshan New Boot Join Date: Oct 2003 Location: San Jose, CA Posts: 11	hi Hi there, I just bit the bullet and paid $150.00 to JVC to send me the disc, the retailer was Broadway Photo in NY, thats the last time they have my business.

October 14th, 2003, 09:25 PM	#5
Steve Mullen HDV Cinema Join Date: Feb 2003 Location: Las Vegas Posts: 4,007	There is a website that has photos of these "dealers." Very scary. I too recommend B&H very highly. It just isn't worth it to spend less. __________________ Switcher's Quick Guide to the Avid Media Composer >>> http://home.mindspring.com/~d-v-c

October 14th, 2003, 04:54 PM	#4
Peter Richardson Major Player Join Date: Mar 2003 Location: Portland, Oregon Posts: 608	Hritik--Broadway and other New York outlets are notorious for charging for items that should be included with the original camera (batteries, AC adapters, lens caps etc...even manuals!!) The only New York outlet I would trust is B&H. They are very honest and usually have very good prices, though not as "good" as a place like Broadway might have. The point is that if it seems too good to be true, it probably is. Always check these places out on www.bizrate.com or a likeminded site. Check out Broadway on there and see what kind of feedback they have. Remember, you get what you pay for. peter P.S. I'm pretty sure it was PC World Mag. that had a whole write up on all these scams running in New York, specifically Brooklyn. A lot of these places are literally fly by night. Do a google search for this article. VERY INFORMATIVE.