Dreaded white DOT

Wayne Avanson · May 11th, 2008, 08:34 AM

Kaushik,

Are you saying you have the same problem?

David Benjamin · May 11th, 2008, 06:18 PM

Here's an example of where mine shows up. It's not nearly as bright, but it's rather persistent once it appears.

Wayne Avanson · May 12th, 2008, 01:22 AM

Cheers for that David. Looks like you caught a burglar trying to make a getaway in that shot.

The example of my white dot is, I admit, the worst its ever been. Sometimes it's only about as bright as yours. BUT, if there was a chance it would reappear as bright as that, then obviously I had to do something about it.

The weird thing was, that in assembling a range of clips to put on DVD to send to JVC with the camera, I noticed that when this particular clip faded in from black, it was only a second or so afterwards when the white dot 'pinged' into view. Very odd.

The chap in the shop said, "oh it'll be a dead pixel" but if there's 3 CCDs, then it would have to be the same on all three surely? and then it would also be evident ALL the time, not just when the camera got hot.

That's my bogus theory anyway. We'll wait and see what JVC say about it, if anything.

Wayne Avanson · May 23rd, 2008, 08:02 AM

Got the HD7 back again this afternoon, after two weeks away for repair under guarantee. The note to JVC from the shop said; 1 dead pixel on playback Approx 1/3 from top, 40% from right hand side.'

Note from JVC engineer that came back with the camera says: 'Installed software upgrade - Serviced and aligned as required.' (aligned what exactly?)

Not very helpful at all I feel, but the camera is on test as we speak and I'll see if the white dot reappears after a few hours constant filming and the camera gets good and warm.

Interesting to note that the 'software upgrade' did not alter any of my menu settings as they exactly as they were when the camera went in to the shop two weeks ago. I would have thought it would have reset everything to factory default. makes me suspicious.

Wayne Avanson · May 23rd, 2008, 02:17 PM

That's interesting…

it's been recording for hours and it doesn't get half as warm as it did before…

Odd.

Wayne Avanson · May 23rd, 2008, 03:51 PM

Well after completely filling the hard drive with 1440CBR with the camera left to run so it got warm, after reviewing the shots there's no white dot at all.

Looks promising…

Sander Spies · May 23rd, 2008, 06:15 PM

Hello Wayne,
Thanks for keeping us up to speed! This sounds very promising, I might go by the store this week and drop off my camera too.

Wayne Avanson · May 24th, 2008, 01:44 AM

yes, indeed, no white dot.

I'll do some more testing today.

David Benjamin · May 24th, 2008, 12:17 PM

Fantastic! Thanks for the update. I'll look into getting mine fixed/replaced.

Wayne Avanson · May 25th, 2008, 02:03 AM

Well I did two more lots of testing yesterday, just filling the hard drive and ten copying it to the Mac and reviewing and so far despite the camera getting quite warm, there's now evidence of the white dot.

Let's hope that's the last I've seen of it.

good luck with getting yours sorted too guys.

Wayne

Kaushik Parmar · May 25th, 2008, 09:04 PM

Quote:

Originally Posted by Wayne Avanson

Well I did two more lots of testing yesterday, just filling the hard drive and ten copying it to the Mac and reviewing and so far despite the camera getting quite warm, there's now evidence of the white dot.

Let's hope that's the last I've seen of it.

good luck with getting yours sorted too guys.

Wayne

Wayne,

No I have not seen any dot on my video, I am glad your HD7 is not showing anymore that white dot! Have you posted your videos online? So then I can see your work!

Kaushik

Wayne Avanson · May 27th, 2008, 03:32 PM

Hi Kaushik,
I don't have any videos posted yet as most of my stuff has been for clients and it's not fair that I use their material on the web without permission.

I have some holiday footage (megabytage?) in SP which I shot in the States last October which I might post sometime.

Have done some more testing today and still no white dot so I'm actually starting to believe it may actually be properly fixed.

Good stuff.

Wayne Avanson · May 29th, 2008, 01:16 AM

Hi Guys,

have put a couple of experimental pieces up on Vimeo

http://www.vimeo.com/user506080/videos

These were both done with the HD7

Wayne Avanson · June 16th, 2008, 12:16 PM

David and Sander,

any news on your HD7s? Have they been sorted yet.

Mine still has no white dot so I'm very pleased with the outcome, just wondered about yours

Sander Spies · June 16th, 2008, 06:10 PM

Hello Wayne!
The camera was needed last week and I need it myself this friday. Returning it for repair was not an option since I have no other HD camera to work with. Probably bring to to the store this friday after filming is done. I'll keep you posted! It's good to hear your white dot has gone!

May 11th, 2008, 06:18 PM	#17
David Benjamin New Boot Join Date: Feb 2008 Location: West Linn, OR Posts: 7	Here's an example of where mine shows up. It's not nearly as bright, but it's rather persistent once it appears. Attached Thumbnails

May 11th, 2008, 08:34 AM	#16
Wayne Avanson Major Player Join Date: Feb 2008 Location: Lancashire UK Posts: 496	Kaushik, Are you saying you have the same problem?

May 12th, 2008, 01:22 AM	#18
Wayne Avanson Major Player Join Date: Feb 2008 Location: Lancashire UK Posts: 496	Cheers for that David. Looks like you caught a burglar trying to make a getaway in that shot. The example of my white dot is, I admit, the worst its ever been. Sometimes it's only about as bright as yours. BUT, if there was a chance it would reappear as bright as that, then obviously I had to do something about it. The weird thing was, that in assembling a range of clips to put on DVD to send to JVC with the camera, I noticed that when this particular clip faded in from black, it was only a second or so afterwards when the white dot 'pinged' into view. Very odd. The chap in the shop said, "oh it'll be a dead pixel" but if there's 3 CCDs, then it would have to be the same on all three surely? and then it would also be evident ALL the time, not just when the camera got hot. That's my bogus theory anyway. We'll wait and see what JVC say about it, if anything.

May 23rd, 2008, 08:02 AM	#19
Wayne Avanson Major Player Join Date: Feb 2008 Location: Lancashire UK Posts: 496	Got the HD7 back again this afternoon, after two weeks away for repair under guarantee. The note to JVC from the shop said; 1 dead pixel on playback Approx 1/3 from top, 40% from right hand side.' Note from JVC engineer that came back with the camera says: 'Installed software upgrade - Serviced and aligned as required.' (aligned what exactly?) Not very helpful at all I feel, but the camera is on test as we speak and I'll see if the white dot reappears after a few hours constant filming and the camera gets good and warm. Interesting to note that the 'software upgrade' did not alter any of my menu settings as they exactly as they were when the camera went in to the shop two weeks ago. I would have thought it would have reset everything to factory default. makes me suspicious.

May 23rd, 2008, 02:17 PM	#20
Wayne Avanson Major Player Join Date: Feb 2008 Location: Lancashire UK Posts: 496	That's interesting… it's been recording for hours and it doesn't get half as warm as it did before… Odd.

May 23rd, 2008, 03:51 PM	#21
Wayne Avanson Major Player Join Date: Feb 2008 Location: Lancashire UK Posts: 496	Well after completely filling the hard drive with 1440CBR with the camera left to run so it got warm, after reviewing the shots there's no white dot at all. Looks promising…

May 23rd, 2008, 06:15 PM	#22
Sander Spies New Boot Join Date: May 2008 Location: Utrecht, The Netherlands Posts: 15	Hello Wayne, Thanks for keeping us up to speed! This sounds very promising, I might go by the store this week and drop off my camera too.

May 24th, 2008, 01:44 AM	#23
Wayne Avanson Major Player Join Date: Feb 2008 Location: Lancashire UK Posts: 496	yes, indeed, no white dot. I'll do some more testing today.

May 24th, 2008, 12:17 PM	#24
David Benjamin New Boot Join Date: Feb 2008 Location: West Linn, OR Posts: 7	Fantastic! Thanks for the update. I'll look into getting mine fixed/replaced.

May 25th, 2008, 02:03 AM	#25
Wayne Avanson Major Player Join Date: Feb 2008 Location: Lancashire UK Posts: 496	Well I did two more lots of testing yesterday, just filling the hard drive and ten copying it to the Mac and reviewing and so far despite the camera getting quite warm, there's now evidence of the white dot. Let's hope that's the last I've seen of it. good luck with getting yours sorted too guys. Wayne

May 27th, 2008, 03:32 PM	#27
Wayne Avanson Major Player Join Date: Feb 2008 Location: Lancashire UK Posts: 496	Hi Kaushik, I don't have any videos posted yet as most of my stuff has been for clients and it's not fair that I use their material on the web without permission. I have some holiday footage (megabytage?) in SP which I shot in the States last October which I might post sometime. Have done some more testing today and still no white dot so I'm actually starting to believe it may actually be properly fixed. Good stuff.

May 29th, 2008, 01:16 AM	#28
Wayne Avanson Major Player Join Date: Feb 2008 Location: Lancashire UK Posts: 496	Hi Guys, have put a couple of experimental pieces up on Vimeo http://www.vimeo.com/user506080/videos These were both done with the HD7

June 16th, 2008, 12:16 PM	#29
Wayne Avanson Major Player Join Date: Feb 2008 Location: Lancashire UK Posts: 496	David and Sander, any news on your HD7s? Have they been sorted yet. Mine still has no white dot so I'm very pleased with the outcome, just wondered about yours

June 16th, 2008, 06:10 PM	#30
Sander Spies New Boot Join Date: May 2008 Location: Utrecht, The Netherlands Posts: 15	Hello Wayne! The camera was needed last week and I need it myself this friday. Returning it for repair was not an option since I have no other HD camera to work with. Probably bring to to the store this friday after filming is done. I'll keep you posted! It's good to hear your white dot has gone!