Is the JVC Pro Camera 3 Year Warranty Transferable? at DVinfo.net
DV Info Net

Go Back   DV Info Net > JVC ProHD & MPEG2 Camera Systems > JVC 4KCAM Pro Handheld Camcorders
Register FAQ Today's Posts Buyer's Guides

JVC 4KCAM Pro Handheld Camcorders
GY-LS300, GY-HM250, HM200, HM180 and HM170 recording 4K Ultra-High Definition video.

Reply
 
Thread Tools Search this Thread
Old May 9th, 2018, 06:35 AM   #1
Major Player
 
Join Date: Oct 2006
Location: Milford, MA
Posts: 487
Is the JVC Pro Camera 3 Year Warranty Transferable?

I am getting ready to sell my LS300 due to a changing business structure, and was wondering if anyone knows if the 3 year warranty that I received is transferable? TIA.
Jim Nogueira is offline   Reply With Quote
Old May 9th, 2018, 08:56 AM   #2
Inner Circle
 
Join Date: May 2004
Location: USA
Posts: 3,005
Re: Is the JVC Pro Camera 3 Year Warranty Transferable?

I don’t know off hand obviously jvc would be the definive source for this answer. Every manufacturer has their own policies but most don’t allow transfer (I believe canon being one). You could always offer to handle any warranty issues but you probably don’t want to be saddled with that.
Pete Cofrancesco is offline   Reply With Quote
Old May 9th, 2018, 09:04 AM   #3
Obstreperous Rex
 
Join Date: Jan 2001
Location: San Marcos, TX
Posts: 27,368
Images: 513
Re: Is the JVC Pro Camera 3 Year Warranty Transferable?

I've forwarded this question to my contacts at JVC.
__________________
CH

Search DV Info Net | 20 years of DVi | ...Tuesday is Soylent Green Day!
Chris Hurd is offline   Reply With Quote
Old May 9th, 2018, 09:47 AM   #4
Major Player
 
Join Date: Oct 2006
Location: Milford, MA
Posts: 487
Re: Is the JVC Pro Camera 3 Year Warranty Transferable?

Thank you Pete and Chris. I did email JVC Pro Support also, and I am waiting on an answer.
Jim Nogueira is offline   Reply With Quote
Old May 11th, 2018, 09:40 AM   #5
JVC America
 
Join Date: Jan 2006
Location: Wayne, New Jersey
Posts: 198
Re: Is the JVC Pro Camera 3 Year Warranty Transferable?

The important factor is that the camcorder's purchase is registered for the extended warranty within the 30 day time period. From that point forward, the serial number of the camcorder will be registered for the extended warranty coverage in the JVC Professional data base.

Should a camcorder or any professional product be brought in to our service facility in Long Beach, CA the first thing checked is the serial number for its registration in our system to see 1) if it is a product that was sold in the US and authorized territories, and 2) what is the warranty coverage applicable to the unit.

I hope this information is of help to everyone.
__________________
Craig Yanagi - National Marketing Manager
JVC Professional Video Division, JVCKENWOOD USA Corp.
Craig Yanagi is offline   Reply With Quote
Old May 11th, 2018, 09:50 AM   #6
Obstreperous Rex
 
Join Date: Jan 2001
Location: San Marcos, TX
Posts: 27,368
Images: 513
Re: Is the JVC Pro Camera 3 Year Warranty Transferable?

Thanks a bunch, Craig -- much appreciated as always.
__________________
CH

Search DV Info Net | 20 years of DVi | ...Tuesday is Soylent Green Day!
Chris Hurd is offline   Reply With Quote
Old May 11th, 2018, 10:17 AM   #7
Major Player
 
Join Date: Oct 2006
Location: Milford, MA
Posts: 487
Re: Is the JVC Pro Camera 3 Year Warranty Transferable?

Quote:
Originally Posted by Craig Yanagi View Post
The important factor is that the camcorder's purchase is registered for the extended warranty within the 30 day time period. From that point forward, the serial number of the camcorder will be registered for the extended warranty coverage in the JVC Professional data base.

Should a camcorder or any professional product be brought in to our service facility in Long Beach, CA the first thing checked is the serial number for its registration in our system to see 1) if it is a product that was sold in the US and authorized territories, and 2) what is the warranty coverage applicable to the unit.

I hope this information is of help to everyone.
Hi Craig, thank you very much. The camera was purchased from from B&H on 03/06/16, and was registered within the 30 day period.

Serial #GY-LS300CHU 11040521.

Is the camera under warranty until March of next year, and may I transfer the balance of the warranty to the new owner?

Thanks again.
Jim Nogueira is offline   Reply With Quote
Old May 11th, 2018, 01:46 PM   #8
JVC America
 
Join Date: Jan 2006
Location: Wayne, New Jersey
Posts: 198
Re: Is the JVC Pro Camera 3 Year Warranty Transferable?

As long as the warranty registration has been done in the correct manner, the product will be covered for service.

JVC Professional Service can be contacted by calling 1-800-582-5825.

The JVC Professional Factory Service facility is located at:

JVC Factory Service
2201 E. Dominguez St.
Long Beach, CA 90810
Telephone: 800-252-5722

Cordially,
__________________
Craig Yanagi - National Marketing Manager
JVC Professional Video Division, JVCKENWOOD USA Corp.
Craig Yanagi is offline   Reply With Quote
Old May 11th, 2018, 05:31 PM   #9
Major Player
 
Join Date: Oct 2006
Location: Milford, MA
Posts: 487
Re: Is the JVC Pro Camera 3 Year Warranty Transferable?

Thanks again, Craig.
Jim Nogueira is offline   Reply With Quote
Old June 7th, 2018, 03:09 PM   #10
Major Player
 
Join Date: May 2013
Location: Flint, Michigan, USA
Posts: 394
Re: Is the JVC Pro Camera 3 Year Warranty Transferable?

I bought the LS300 off Ebay and when I got it I noticed what looks like dirt in the sensor housing. I was able to return to JVC because the original buyer had the original receipt and they fixed it free of charge and sent it back to me.
Aaron Jones Sr. is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

B&H Photo Video
(866) 521-7381
New York, NY USA

Scan Computers Int. Ltd.
+44 0871-472-4747
Bolton, Lancashire UK


DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > JVC ProHD & MPEG2 Camera Systems > JVC 4KCAM Pro Handheld Camcorders


 



All times are GMT -6. The time now is 09:23 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2024 The Digital Video Information Network