Express Video Supply (EVS) at DVinfo.net

Dwain Morse · January 8th, 2004, 05:43 PM

I ordered a GL2 from EVSONLINE or EVS a site sponsor. Processed the order online Tuesday, gave them my debit card. Within an hour I recieved a confirmation of receipt of the order.

Three hours later, I get the its in the mail email, complete with a tracking number. I ordered it overnight FedEx. It took an extra day to get here but thats due to snow conditions and no roads.

Product arrived in perfect condition, works fantastic.

My contact there was John Hilton. Great job John! You just earned the company a fan for life.

Total price including overnight shipping $2275.. thats sweet. Now to fill out the rebate and play. I LOVE this cam!

Chris Hurd · January 9th, 2004, 01:44 AM

Thanks for taking the time to report your experience, Dwain. We're proud to have John and the rest of the EVS gang on our team here at DV Info Net.

Ken Tanaka · January 23rd, 2004, 01:19 AM

It's always such a delight to discover an excellent new dealer, particularly when they're one of our new sponsors.

Wanting to give EVS a try, I purchased a Panasonic AG-DVX100A from these folks (online) during the past weekend. They featured a very competive price on the camera and (at least when I made my purchase) they offered free 3-day FedEx shipment. I received an immediate email confirmation of my order. The following Monday morning I received an email (from a human) thanking me for my order and, shortly thereafter, a FedEx tracking number. The camera arrived precisely on time.

EVS features an impressive selection of gear. The next time you're looking for something consider giving them a look. They certainly have my thumbs-up and Chris also gets my thumbs-up for bringing them to DVInfo!

Nick Kerpchar · January 23rd, 2004, 07:45 AM

Ken,
Thanks for the info. I had missed or overlooked the fact that EVS is now a sponsor of the forum. What a great lineup of sponsors this forum has!

David Stone · February 23rd, 2004, 12:49 PM

Hi, I just placed an order for a tripod and head at EVS. I read the information on one of the forums which suggested that I get the 3221 WN / 501 package for my XL1S. I also ordered the ball leveler 3502. The total is $338.90 which seems very reasonable to me. I want to thank all the people who contributed to the discussion on tripods and heads. It was very helpful. The other reason I'm starting this thread is because the site makes it difficult for Canadians to order. I tried contacting EVS using the 1 800 238 8480 number but when I dialed it said that the number was unavailable from my location (Vancouver). I have placed the order and recieved notification by email. I still don't know the shipping charges or who will be the shipper. I have sent an email back requesting this information but I feel EVS needs to update their information or change the 1 800 number to make it easier for Canadian consumers. I could have ordered from a different company but I am trying to support the sponsors. I ordered a boom mike from lightwave and had no problems at all.

David Stone · February 24th, 2004, 05:01 PM

I was contacted by John Hilton who indicated that they are looking into a 1 800 number for Canadian buyers. John has been great! He responded very quickly to my enquiries and I'm very happy with the service.

Frank Granovski · February 24th, 2004, 05:32 PM

What's their e-mail address?

David Stone · February 25th, 2004, 10:23 AM

John Hilton [john@evsonline.com]

Frank Granovski · February 25th, 2004, 02:42 PM

Thanks.

David Stone · February 25th, 2004, 05:35 PM

The 3221 WN / 501 package for my XL1S with the ball leveler 3502 arrived today. I hooked it up and it works great. Thanks to all the members who recommended it! I would also like to thank EVS for their prompt service and John Hilton in particular. I also ordered a wired boom pole (GT - 10) from Lightwave audio systems. Thomas Dyer was really helpful and I would also recommend Lightwave to other Canadian consumers. His email is: Thomas Dyer [lws@lightwavesystems.com].

Rush Hamden · March 25th, 2004, 11:25 AM

We have finally added our Canadian customers to our 800-238-8480. Welcome aboard!

Yean Tan · April 12th, 2004, 11:26 AM

A big THANK YOU to Lewis Gerr and the EVSOnline staff for my neverending questions, requests and problems.

Lew...your patience in handling my order was remarkable...

cheers!!!!

Rob Easler · April 20th, 2004, 11:00 AM

Well I tried EVS when B&H was closed. Ordered ME64/K6 last Monday the 12th. Was told it was in stock. Never got a confirmation so I called on Friday the 16th and it hadn't been shipped yet. They didnt have one in stock after all, apparently. They said they would try to get one drop shipped from the manufacturer and would call me back the same day. No call on Friday or Monday. I called again today and they were going to check into it and call me within a half hour they said. Hours later, again no call back. With B&H I had placed an order while they were closed and got an email that it shipped the first day they were open. Cancelling the order and ordering from B&H now.

I'm sure they have been good for others, and I'm sure this isn't the norm based on the posts I've seen, but they haven't been good for me. Stuff happens but Ill go back to old reliable, B&H.

Chris Hurd · April 21st, 2004, 12:32 AM

Thanks for the report. EVS always appreciates feedback. I'll make sure they see it.

Rob Easler · April 22nd, 2004, 05:47 PM

I have my mic now. Thank you B&H.

January 8th, 2004, 05:43 PM	#1
Dwain Morse New Boot Join Date: Jan 2004 Posts: 7	This sponsor rocks! I ordered a GL2 from EVSONLINE or EVS a site sponsor. Processed the order online Tuesday, gave them my debit card. Within an hour I recieved a confirmation of receipt of the order. Three hours later, I get the its in the mail email, complete with a tracking number. I ordered it overnight FedEx. It took an extra day to get here but thats due to snow conditions and no roads. Product arrived in perfect condition, works fantastic. My contact there was John Hilton. Great job John! You just earned the company a fan for life. Total price including overnight shipping $2275.. thats sweet. Now to fill out the rebate and play. I LOVE this cam!

January 9th, 2004, 01:44 AM	#2
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,368 Images: 513	Thanks for taking the time to report your experience, Dwain. We're proud to have John and the rest of the EVS gang on our team here at DV Info Net. __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

January 23rd, 2004, 01:19 AM	#3
Ken Tanaka Retired DV Info Net Almunus Join Date: Dec 2001 Location: Chicago, IL Posts: 6,943	Express Video Supply (EVS) It's always such a delight to discover an excellent new dealer, particularly when they're one of our new sponsors. Wanting to give EVS a try, I purchased a Panasonic AG-DVX100A from these folks (online) during the past weekend. They featured a very competive price on the camera and (at least when I made my purchase) they offered free 3-day FedEx shipment. I received an immediate email confirmation of my order. The following Monday morning I received an email (from a human) thanking me for my order and, shortly thereafter, a FedEx tracking number. The camera arrived precisely on time. EVS features an impressive selection of gear. The next time you're looking for something consider giving them a look. They certainly have my thumbs-up and Chris also gets my thumbs-up for bringing them to DVInfo! __________________ Lady X Films: A lady with a boring wardrobe...and a global mission. Hey, you don't have enough stuff! Buy with confidence from our sponsors. Hand-picked as the best in the business...Really! See some of my work one frame at a time: www.KenTanaka.com

February 23rd, 2004, 12:49 PM	#5
David Stone Regular Crew Join Date: Jan 2004 Location: Canada Posts: 40	EVS and Canadian Orders Hi, I just placed an order for a tripod and head at EVS. I read the information on one of the forums which suggested that I get the 3221 WN / 501 package for my XL1S. I also ordered the ball leveler 3502. The total is $338.90 which seems very reasonable to me. I want to thank all the people who contributed to the discussion on tripods and heads. It was very helpful. The other reason I'm starting this thread is because the site makes it difficult for Canadians to order. I tried contacting EVS using the 1 800 238 8480 number but when I dialed it said that the number was unavailable from my location (Vancouver). I have placed the order and recieved notification by email. I still don't know the shipping charges or who will be the shipper. I have sent an email back requesting this information but I feel EVS needs to update their information or change the 1 800 number to make it easier for Canadian consumers. I could have ordered from a different company but I am trying to support the sponsors. I ordered a boom mike from lightwave and had no problems at all.

March 25th, 2004, 11:25 AM	#11
Rush Hamden Regular Crew Join Date: Nov 2003 Location: Burbank, California Posts: 122	800 number valid for Canada We have finally added our Canadian customers to our 800-238-8480. Welcome aboard! __________________ Want to get more from your hard-earned gear? Digital Cinema Filmmaking Course 24 hours of educational video on 16 DVDs, focused on filmmaking savvy, examples, demonstrations, and tips. Learn Scriptwriting, Formatting, Editing, Camera Operation, Lighting, Exposure, Audio, and Directing.

January 23rd, 2004, 07:45 AM	#4
Nick Kerpchar Major Player Join Date: May 2002 Location: Texas Posts: 211	Ken, Thanks for the info. I had missed or overlooked the fact that EVS is now a sponsor of the forum. What a great lineup of sponsors this forum has!

February 24th, 2004, 05:01 PM	#6
David Stone Regular Crew Join Date: Jan 2004 Location: Canada Posts: 40	I was contacted by John Hilton who indicated that they are looking into a 1 800 number for Canadian buyers. John has been great! He responded very quickly to my enquiries and I'm very happy with the service.

February 24th, 2004, 05:32 PM	#7
Frank Granovski Outer Circle Join Date: May 2002 Location: Hope, BC Posts: 7,524	What's their e-mail address?

February 25th, 2004, 10:23 AM	#8
David Stone Regular Crew Join Date: Jan 2004 Location: Canada Posts: 40	John Hilton [john@evsonline.com]

February 25th, 2004, 02:42 PM	#9
Frank Granovski Outer Circle Join Date: May 2002 Location: Hope, BC Posts: 7,524	Thanks.

February 25th, 2004, 05:35 PM	#10
David Stone Regular Crew Join Date: Jan 2004 Location: Canada Posts: 40	The 3221 WN / 501 package for my XL1S with the ball leveler 3502 arrived today. I hooked it up and it works great. Thanks to all the members who recommended it! I would also like to thank EVS for their prompt service and John Hilton in particular. I also ordered a wired boom pole (GT - 10) from Lightwave audio systems. Thomas Dyer was really helpful and I would also recommend Lightwave to other Canadian consumers. His email is: Thomas Dyer [lws@lightwavesystems.com].

April 12th, 2004, 11:26 AM	#12
Yean Tan Regular Crew Join Date: Sep 2002 Location: Singapore Posts: 30	EVS rocks!!! A big THANK YOU to Lewis Gerr and the EVSOnline staff for my neverending questions, requests and problems. Lew...your patience in handling my order was remarkable... cheers!!!!

April 20th, 2004, 11:00 AM	#13
Rob Easler Major Player Join Date: Jan 2003 Location: Naperville, IL Posts: 219	I tried EVS, I'm not impressed... Well I tried EVS when B&H was closed. Ordered ME64/K6 last Monday the 12th. Was told it was in stock. Never got a confirmation so I called on Friday the 16th and it hadn't been shipped yet. They didnt have one in stock after all, apparently. They said they would try to get one drop shipped from the manufacturer and would call me back the same day. No call on Friday or Monday. I called again today and they were going to check into it and call me within a half hour they said. Hours later, again no call back. With B&H I had placed an order while they were closed and got an email that it shipped the first day they were open. Cancelling the order and ordering from B&H now. I'm sure they have been good for others, and I'm sure this isn't the norm based on the posts I've seen, but they haven't been good for me. Stuff happens but Ill go back to old reliable, B&H.

April 21st, 2004, 12:32 AM	#14
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,368 Images: 513	Thanks for the report. EVS always appreciates feedback. I'll make sure they see it. __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

April 22nd, 2004, 05:47 PM	#15
Rob Easler Major Player Join Date: Jan 2003 Location: Naperville, IL Posts: 219	I have my mic now. Thank you B&H.