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May 23rd, 2008, 09:27 AM
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#1 |
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Major Player
Join Date: Nov 2006
Location: Central North Carolina (Raleigh, Durham, & surrounding areas)
Posts: 301
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High marks for B&H customer service!!
Just in case anyone might have doubts, I must share...
This week, I ordered an item (thru the DVInfo link) from B&H. It wasn't as described online, so I couldn't use it. I called customer service, and they not only are taking it back, they'll even pay for the return shipping! Yes, this is 'as it should be', but how many times does a company of this size just up and volunteer to pay return shipping before you even get a chance to "suggest" it? For me, not many times. Thanks B&H!
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These are my own opinions, based on my own mistakes... |
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May 25th, 2008, 06:31 PM
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#2 |
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sponsor: B&H Photo-Video
Join Date: Jul 2003
Location: New York, NY
Posts: 137
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Thanks for your kind words. I am glad this is being straightened out.
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