Is there any way to recover the data on my SD card? at DVinfo.net

Noam Osband · September 1st, 2013, 04:54 PM

I was copying an SD card I use to shoot video with a Sony XA-10 camera. The card reader accidentally disconnected while copying.

I know have no good way of getting the data.

I tried using ShotPutPro but I get an error after 5 seconds. I cant copy from the Finer. I get the "error -36." I used Drive Genius 3 and it recovered data....but it only recovered it as a bunch of .mts files, so it has the data but not in the regular format. I tried copying directly from the camera but I got an error message after a few seconds too.

I dont know what else I can do. Anyone have a suggestion? I'm hoping to get the data in a format I can use with FCP, ideally to get the data in the way it normally looks, tucked neatly in a folder labeled "private," the way the camera always does it.

Suggestions?

John Doody · September 4th, 2013, 09:51 PM

ClipWrap: Easy AVCHD and HDV conversion for the Mac

Jody Arnott · September 4th, 2013, 11:27 PM

I've had luck with this in the past:

Recuva - Undelete, Unerase, File and Disk Recovery - Free Download

Josh Hayes · June 15th, 2015, 05:19 PM

So after 9 years of shooting, I've now entered the category of accidentally deleting a shit ton of video during a recent documentary shoot at a shelter for homeless families out in Salt Lake City. I REALLY want to save this footage if there's anyway possible. A lot of the recommendations I saw above were PC only. So the first one I've tried is "Stellar Phoenix MacData Recovery" and it's partner program "Stellar Phoenix MacData Recovery". While they appear to be able to potentially see a large chunk of the .mov files I accidently deleted off my GH4's SD Card, when I "recover" the videos, they don't work. I actually purchased the app, so I'll be requesting a refund and looking for the next option.

For Mac users, what else have folks tried and had success with?

Andrew Smith · June 15th, 2015, 07:28 PM

Seriously? It's an SD card.

Go to a friend with a PC / Windows machine (any one will do) and use Recuva.

Andrew

Josh Hayes · June 16th, 2015, 04:49 PM

ha ha. Somebody else on here said that didn't work for them and I didn't see a clear most recommended solution so I didn't think about the need to switch platforms. But I am desperate and don't care if it's a PC or MAC that saves my ass if anything does so I'll give it a shot :)

Andrew Smith · June 16th, 2015, 05:49 PM

Please do. Also, let us know what the original format recorded to the card was.

Andrew

Josh Hayes · June 16th, 2015, 07:04 PM

you mean like FAT or do you mean the format of files I'm trying to recover (.MOV)?

Andrew Smith · June 16th, 2015, 07:21 PM

More like .mov (the container format) and what what flavour of codec it is, such as ProRes.

Andrew

Josh Hayes · June 16th, 2015, 07:40 PM

Rodger. Shot on GH4. Quicktime lists it as h.264 and VLC lists as H.264 - MPEG-4 AVC

Andrew Smith · June 16th, 2015, 09:10 PM

Awesome. Let's see how you go with Recuva on a PC and we'll take it from there.

Andrew

Josh Hayes · June 20th, 2015, 03:25 PM

So Recuva was able to recover the bulk of the data which was a good piece of news. However the .mov files are damaged so I downloaded a piece of software called Grau Video Repair Software. I'm not sure if there's other programs that work better in this area or not. I'm able to see some image of the videos which is exciting but right now they're distorted. I wonder if it's an encoding issue or something since these .mov files where direct from camera and haven't been captured as stand alone videos yet.

Andrew Smith · June 21st, 2015, 10:43 PM

Try the preview function of this service Fix corrupt video files. Recover footage from damaged disks and cards and see if it is likely to work in repairing your video file.

Andrew

Josh Hayes · June 22nd, 2015, 11:57 AM

I also used PhotoRec for Mac which goes through command line extraction. Of all the previous options that got the most data (read the most amount of deleted and invisible files off the SD Card). However they're still not playable for fixable using Grau. Any other video repair software out there folks have to recommend? I feel like as far as extracting the files goes that's now covered.

Andrew, I saw your service you linked to, and got really excited when I was able to see video previews of the footage I'm missing (interviews at a shelter for homeless families) but the price range isn't doable for us. This is a super low budget film and we don't have that kind of money.

Pete Cofrancesco · June 22nd, 2015, 12:12 PM

I recently had a similar issue. I got a front panel usb3 memory card reader connected to pcie card. It has the most bizarre problem of sporadically corrupting memory cards. Lucky I record to dual cards one of which I gave the client. Talk about heart wrenching fear. I tried some trial recovery software with only partial success.

In your case I've gotten in the habit of only using copy and never cut then holding on to the card unit I'm done with the project. I keep a bunch of cards in rotation for peace of mind.

September 1st, 2013, 04:54 PM	#1
Noam Osband Regular Crew Join Date: Jun 2010 Location: Philadelphia, United States Posts: 163	Is there any way to recover the data on my SD card? I was copying an SD card I use to shoot video with a Sony XA-10 camera. The card reader accidentally disconnected while copying. I know have no good way of getting the data. I tried using ShotPutPro but I get an error after 5 seconds. I cant copy from the Finer. I get the "error -36." I used Drive Genius 3 and it recovered data....but it only recovered it as a bunch of .mts files, so it has the data but not in the regular format. I tried copying directly from the camera but I got an error message after a few seconds too. I dont know what else I can do. Anyone have a suggestion? I'm hoping to get the data in a format I can use with FCP, ideally to get the data in the way it normally looks, tucked neatly in a folder labeled "private," the way the camera always does it. Suggestions?

September 4th, 2013, 09:51 PM	#2
John Doody New Boot Join Date: Apr 2009 Location: Chicago Burbs, IL Posts: 9	Re: Is there any way to recover the data on my SD card? ClipWrap: Easy AVCHD and HDV conversion for the Mac

September 4th, 2013, 11:27 PM	#3
Jody Arnott Major Player Join Date: Mar 2012 Location: Hamilton, New Zealand Posts: 747	Re: Is there any way to recover the data on my SD card? I've had luck with this in the past: Recuva - Undelete, Unerase, File and Disk Recovery - Free Download

June 15th, 2015, 05:19 PM	#4
Josh Hayes Major Player Join Date: Jun 2007 Location: San Francisco, Ca Posts: 264	Re: Is there any way to recover the data on my SD card? So after 9 years of shooting, I've now entered the category of accidentally deleting a shit ton of video during a recent documentary shoot at a shelter for homeless families out in Salt Lake City. I REALLY want to save this footage if there's anyway possible. A lot of the recommendations I saw above were PC only. So the first one I've tried is "Stellar Phoenix MacData Recovery" and it's partner program "Stellar Phoenix MacData Recovery". While they appear to be able to potentially see a large chunk of the .mov files I accidently deleted off my GH4's SD Card, when I "recover" the videos, they don't work. I actually purchased the app, so I'll be requesting a refund and looking for the next option. For Mac users, what else have folks tried and had success with?

June 15th, 2015, 07:28 PM	#5
Andrew Smith Equal Opportunity Offender Join Date: Feb 2009 Location: Brisbane, Australia Posts: 3,068	Re: Is there any way to recover the data on my SD card? Seriously? It's an SD card. Go to a friend with a PC / Windows machine (any one will do) and use Recuva. Andrew

June 16th, 2015, 04:49 PM	#6
Josh Hayes Major Player Join Date: Jun 2007 Location: San Francisco, Ca Posts: 264	Re: Is there any way to recover the data on my SD card? ha ha. Somebody else on here said that didn't work for them and I didn't see a clear most recommended solution so I didn't think about the need to switch platforms. But I am desperate and don't care if it's a PC or MAC that saves my ass if anything does so I'll give it a shot :)

June 16th, 2015, 05:49 PM	#7
Andrew Smith Equal Opportunity Offender Join Date: Feb 2009 Location: Brisbane, Australia Posts: 3,068	Re: Is there any way to recover the data on my SD card? Please do. Also, let us know what the original format recorded to the card was. Andrew

June 16th, 2015, 07:04 PM	#8
Josh Hayes Major Player Join Date: Jun 2007 Location: San Francisco, Ca Posts: 264	Re: Is there any way to recover the data on my SD card? you mean like FAT or do you mean the format of files I'm trying to recover (.MOV)?

June 16th, 2015, 07:21 PM	#9
Andrew Smith Equal Opportunity Offender Join Date: Feb 2009 Location: Brisbane, Australia Posts: 3,068	Re: Is there any way to recover the data on my SD card? More like .mov (the container format) and what what flavour of codec it is, such as ProRes. Andrew

June 16th, 2015, 07:40 PM	#10
Josh Hayes Major Player Join Date: Jun 2007 Location: San Francisco, Ca Posts: 264	Re: Is there any way to recover the data on my SD card? Rodger. Shot on GH4. Quicktime lists it as h.264 and VLC lists as H.264 - MPEG-4 AVC

June 16th, 2015, 09:10 PM	#11
Andrew Smith Equal Opportunity Offender Join Date: Feb 2009 Location: Brisbane, Australia Posts: 3,068	Re: Is there any way to recover the data on my SD card? Awesome. Let's see how you go with Recuva on a PC and we'll take it from there. Andrew

June 20th, 2015, 03:25 PM	#12
Josh Hayes Major Player Join Date: Jun 2007 Location: San Francisco, Ca Posts: 264	Re: Is there any way to recover the data on my SD card? So Recuva was able to recover the bulk of the data which was a good piece of news. However the .mov files are damaged so I downloaded a piece of software called Grau Video Repair Software. I'm not sure if there's other programs that work better in this area or not. I'm able to see some image of the videos which is exciting but right now they're distorted. I wonder if it's an encoding issue or something since these .mov files where direct from camera and haven't been captured as stand alone videos yet.

June 21st, 2015, 10:43 PM	#13
Andrew Smith Equal Opportunity Offender Join Date: Feb 2009 Location: Brisbane, Australia Posts: 3,068	Re: Is there any way to recover the data on my SD card? Try the preview function of this service Fix corrupt video files. Recover footage from damaged disks and cards and see if it is likely to work in repairing your video file. Andrew

June 22nd, 2015, 11:57 AM	#14
Josh Hayes Major Player Join Date: Jun 2007 Location: San Francisco, Ca Posts: 264	Re: Is there any way to recover the data on my SD card? I also used PhotoRec for Mac which goes through command line extraction. Of all the previous options that got the most data (read the most amount of deleted and invisible files off the SD Card). However they're still not playable for fixable using Grau. Any other video repair software out there folks have to recommend? I feel like as far as extracting the files goes that's now covered. Andrew, I saw your service you linked to, and got really excited when I was able to see video previews of the footage I'm missing (interviews at a shelter for homeless families) but the price range isn't doable for us. This is a super low budget film and we don't have that kind of money.

June 22nd, 2015, 12:12 PM	#15
Pete Cofrancesco Inner Circle Join Date: May 2004 Location: USA Posts: 3,005	Re: Is there any way to recover the data on my SD card? I recently had a similar issue. I got a front panel usb3 memory card reader connected to pcie card. It has the most bizarre problem of sporadically corrupting memory cards. Lucky I record to dual cards one of which I gave the client. Talk about heart wrenching fear. I tried some trial recovery software with only partial success. In your case I've gotten in the habit of only using copy and never cut then holding on to the card unit I'm done with the project. I keep a bunch of cards in rotation for peace of mind.