DR-HD100 various topics

Marc Colemont · August 3rd, 2007, 02:23 AM

I have a random problem with my DR-HD100 that during startup it resets sometimes to factory defaults screwing my recording as it doesn't default to HDV.
How are the settings stored in the unit? Does it have a small battery which needs to be replaced for example?
This is very annoying as I need to make sure it performs 100% reliable as I don't use tapes anymore.

Bill Ravens · August 3rd, 2007, 02:09 PM

My unit will also "reset" to default settings. It happenes whenever I mistakenly touch the "power on" button after the system is already powered on. I had to put a small piece of tape over the Power On button to keep from hitting it by mistake.

Marc Colemont · August 4th, 2007, 02:22 AM

This could be the case for me too as I in a quick run and shoot moment want to be sure that the unit is on.
It could happen that I then press the Power button again while it is already on.
Looks like a bug then? I try it out if I can repeat it.

Edit: When I press the power button again (while the unit is on), it does reboot the unit indeed.
That doesn't look right? The manual doesn't mention anything about this.
I suspect if I press the Power button while it is already booting that there could be a glitch erasing my non-volatile memory?
Is there anyone from Focus who could jump in please?

Bill Ravens · August 4th, 2007, 06:31 AM

I can't begin to tell you the frustration and lost footage I've experienced over this little "feature". Hope you get some response from Focus, but, I doubt it.

Eric Gulbransen · August 4th, 2007, 12:33 PM

I've searched this forum about my upgrading problems but only find out-dated threads from 06, and can't find any ultimate solutions. So, sorry if you guys have been over this a thousand times already.

In my DR-HD100 settings menu (which I purchased new three months ago) it says I have version 1.0.0.04031006

I have downloaded off both this site, and the Focus Enhancements site, various DR-HD100 firmware updates which all give me a "dr-hd.bin" file and a "readme" file with instructions about how to install. I've followed the instructions exactly and tried each upgrade independently of the other. I can get none of them to work, however. I just keep getting the "Upgrade Error - WRONG PRODUCT ID" message.

I've read on this forum that others are using the "v2.2.1.04 update released April 25, 2007" while I'm still driving Fred Flintstone's car with boulders for wheels.

Can anyone help? Focus Enhancements is closed till Monday...

Thanks

Marc Colemont · August 7th, 2007, 12:17 AM

Matt (from Focus Enhancement), can you help us with this one please?

Andreas Nistler · August 10th, 2007, 01:08 PM

Vers. 2 is a major update you have to pay for. You can order online, but the update comes on a disk. Only minor updates are downloadable for free.

V2.0 was released in October 2006. So your DR-HD100 (purchased in June?) should already have the update. Refer to this: http://www.dvinfo.net/conf/showpost....2&postcount=67 and let your dealer pay the update...

Eric Gulbransen · August 10th, 2007, 02:34 PM

Thank you Andreas, that helps me a lot.

Shawn Kessler · August 11th, 2007, 08:05 PM

Will this cable work(Ptap-ZPRT+-XX) for power form my anton bauer 120 brick? has anyone
tried this.

http://www.thebroadcastshop.com/sale...owertap&page=3

thanks Guys
Shawn

John Mitchell · August 13th, 2007, 11:22 PM

Although having bought it only 3 months ago he should be entitled to a free upgrade surely?

John Mitchell · August 15th, 2007, 03:58 AM

Shawn, I'm pretty sure you need the 2.5mm right angle jack, centre pin positive.

I needed a 2.1mm to 2.5mm out of my battery and I can't remember which end was which, but I'm fairly certain the FS had the larger diameter centre pin.

Would pay to check first - I just bought the gear from my local electronics store.

Eric Gulbransen · August 15th, 2007, 01:45 PM

Thanks a lot for your help guys. Focus Enhancements is taking care of everything - no charge. I just sent them my receipt which confirmed when I purchased it and they're sending me the upgrade files now.

Thanks again, Eric

Todd Norris · August 22nd, 2007, 04:48 PM

I'm having the same problem. I'm using the DR-HD100 with a JVC HD250.
In our case, we've determined that when hitting the "STOP" button on the Firestore after recording a clip causes that clip to have time code that is 22 hrs. and something. However, if we record a clip and simply hit the REC button again on the JVC, which pauses the tape and also puts the Firestore in "Pause" mode (with the LCD screen flashing red), the time code is correct when ingested to our Mac Pro.

Scott Shuster · August 26th, 2007, 09:15 AM

Had a scary experience with one of our DR-HD100 drives today...some of the files would not copy off the drive - ! This was the first time we had any scare from these wonderful, wonderful Focus Enhancement drives.

After the shoot I dragged the whole clip-containing folder on the DR-HD100 over to our storage drive as usual, but the copying just stopped at a certain point. It just would not copy the last 10 or 12 clips at the bottom of the folder list.

The "repair" function did not fix the problem. I had to drag the remaining files one-by-one, and watch them copy at approximately 1/60th normal speed. V-e-r-y, v-e-r-y, s-l-o-w-l-y. Got all the clips off the drive in the end but that was pretty scary. The copy was so slow that for a long time, I did not even see it happening. I thought the files were totally stuck on the DR-HD100. But actually the would copy: Just incredibly slowly.

What caused this to occur? The DR-HD100s are FAT-32s and we are 100% Mac shop here so I am not familiar with the behavior of this type of drive. We had no Disk Warrior type program to deal with this problem. Of course we always re-format the DR-HD100 prior to every use...have no idea what caused this.

It happened the day of the shoot, when we copied off the drive on returning to the office...and it happened again two weeks later when I tried to copy off the DR-HD100 again to make a second back-up (that's when I actually discovered the problem!) -- so it surely was not about the DR-HD100's battery (it was plugged in) or some sort of momentary overheating. Those files just refused to copy in the normal way both times, and I don't know why.

The big lesson here is to ALWAYS CHECK the copied file list against the list on the DR-HD100 to make sure that all the files have copied-over.

If I had not done a file-by-file comparison of the two drives after the copying, I might have re-formatted the DR-HD100 for the next shoot and lost the material.

Bill Ravens · August 26th, 2007, 10:29 AM

My experience with the FS4HD unit(which is for all intents and purposes, the same as the dr-hd100)is that the firewire connector is extremely delicate. if you bump the connector while recording you may or may not suffer a dropout. even if you don't suffer a dropout, you get a corrupted file....hence the very long and shaky download. for some reason, it seems to be recoverable...sometimes, depending on the nature of the corruption. I've had to quit doing DTE recording and always use a backup tape because of the unreliability. very discouraging.

August 3rd, 2007, 02:23 AM	#136
Marc Colemont Major Player Join Date: Nov 2005 Location: Belgium Posts: 695	DR-HD100 resets sometimes to factory defaults I have a random problem with my DR-HD100 that during startup it resets sometimes to factory defaults screwing my recording as it doesn't default to HDV. How are the settings stored in the unit? Does it have a small battery which needs to be replaced for example? This is very annoying as I need to make sure it performs 100% reliable as I don't use tapes anymore.

August 4th, 2007, 02:22 AM	#138
Marc Colemont Major Player Join Date: Nov 2005 Location: Belgium Posts: 695	This could be the case for me too as I in a quick run and shoot moment want to be sure that the unit is on. It could happen that I then press the Power button again while it is already on. Looks like a bug then? I try it out if I can repeat it. Edit: When I press the power button again (while the unit is on), it does reboot the unit indeed. That doesn't look right? The manual doesn't mention anything about this. I suspect if I press the Power button while it is already booting that there could be a glitch erasing my non-volatile memory? Is there anyone from Focus who could jump in please? Last edited by Marc Colemont; August 4th, 2007 at 03:29 AM. Reason: add-on

August 4th, 2007, 12:33 PM	#140
Eric Gulbransen Major Player Join Date: Nov 2006 Location: Palo Alto, California Posts: 520	DR-HD100 firmware uprgade problems I've searched this forum about my upgrading problems but only find out-dated threads from 06, and can't find any ultimate solutions. So, sorry if you guys have been over this a thousand times already. In my DR-HD100 settings menu (which I purchased new three months ago) it says I have version 1.0.0.04031006 I have downloaded off both this site, and the Focus Enhancements site, various DR-HD100 firmware updates which all give me a "dr-hd.bin" file and a "readme" file with instructions about how to install. I've followed the instructions exactly and tried each upgrade independently of the other. I can get none of them to work, however. I just keep getting the "Upgrade Error - WRONG PRODUCT ID" message. I've read on this forum that others are using the "v2.2.1.04 update released April 25, 2007" while I'm still driving Fred Flintstone's car with boulders for wheels. Can anyone help? Focus Enhancements is closed till Monday... Thanks

August 10th, 2007, 01:08 PM	#142
Andreas Nistler Regular Crew Join Date: Dec 2006 Location: Germany Posts: 28	DR-HD100 v2.2.1 released Vers. 2 is a major update you have to pay for. You can order online, but the update comes on a disk. Only minor updates are downloadable for free. V2.0 was released in October 2006. So your DR-HD100 (purchased in June?) should already have the update. Refer to this: http://www.dvinfo.net/conf/showpost....2&postcount=67 and let your dealer pay the update...

August 11th, 2007, 08:05 PM	#144
Shawn Kessler Regular Crew Join Date: Feb 2006 Location: Ofallon missouri Posts: 123	DR-HD 100 cable for anton bauer power Will this cable work(Ptap-ZPRT+-XX) for power form my anton bauer 120 brick? has anyone tried this. http://www.thebroadcastshop.com/sale...owertap&page=3 thanks Guys Shawn

August 3rd, 2007, 02:09 PM	#137
Bill Ravens Join Date: Nov 2001 Location: santa fe, nm Posts: 3,264 Images: 10	My unit will also "reset" to default settings. It happenes whenever I mistakenly touch the "power on" button after the system is already powered on. I had to put a small piece of tape over the Power On button to keep from hitting it by mistake.

August 4th, 2007, 06:31 AM	#139
Bill Ravens Join Date: Nov 2001 Location: santa fe, nm Posts: 3,264 Images: 10	I can't begin to tell you the frustration and lost footage I've experienced over this little "feature". Hope you get some response from Focus, but, I doubt it.

August 7th, 2007, 12:17 AM	#141
Marc Colemont Major Player Join Date: Nov 2005 Location: Belgium Posts: 695	Matt (from Focus Enhancement), can you help us with this one please?

August 10th, 2007, 02:34 PM	#143
Eric Gulbransen Major Player Join Date: Nov 2006 Location: Palo Alto, California Posts: 520	Thank you Andreas, that helps me a lot.

August 13th, 2007, 11:22 PM	#145
John Mitchell Contributor Join Date: Jul 2005 Location: Sydney Australia Posts: 873	Although having bought it only 3 months ago he should be entitled to a free upgrade surely?

August 15th, 2007, 03:58 AM	#146
John Mitchell Contributor Join Date: Jul 2005 Location: Sydney Australia Posts: 873	Shawn, I'm pretty sure you need the 2.5mm right angle jack, centre pin positive. I needed a 2.1mm to 2.5mm out of my battery and I can't remember which end was which, but I'm fairly certain the FS had the larger diameter centre pin. Would pay to check first - I just bought the gear from my local electronics store.

August 15th, 2007, 01:45 PM	#147
Eric Gulbransen Major Player Join Date: Nov 2006 Location: Palo Alto, California Posts: 520	Thanks a lot for your help guys. Focus Enhancements is taking care of everything - no charge. I just sent them my receipt which confirmed when I purchased it and they're sending me the upgrade files now. Thanks again, Eric

August 22nd, 2007, 04:48 PM	#148
Todd Norris Regular Crew Join Date: Jul 2003 Location: Overland Park, Kansas Posts: 48	Same 22hr. Time Code problem I'm having the same problem. I'm using the DR-HD100 with a JVC HD250. In our case, we've determined that when hitting the "STOP" button on the Firestore after recording a clip causes that clip to have time code that is 22 hrs. and something. However, if we record a clip and simply hit the REC button again on the JVC, which pauses the tape and also puts the Firestore in "Pause" mode (with the LCD screen flashing red), the time code is correct when ingested to our Mac Pro.

August 26th, 2007, 09:15 AM	#149
Scott Shuster Regular Crew Join Date: Nov 2001 Location: NYC Posts: 125	Check DR-HD100 copying file-by-file! Had a scary experience with one of our DR-HD100 drives today...some of the files would not copy off the drive - ! This was the first time we had any scare from these wonderful, wonderful Focus Enhancement drives. After the shoot I dragged the whole clip-containing folder on the DR-HD100 over to our storage drive as usual, but the copying just stopped at a certain point. It just would not copy the last 10 or 12 clips at the bottom of the folder list. The "repair" function did not fix the problem. I had to drag the remaining files one-by-one, and watch them copy at approximately 1/60th normal speed. V-e-r-y, v-e-r-y, s-l-o-w-l-y. Got all the clips off the drive in the end but that was pretty scary. The copy was so slow that for a long time, I did not even see it happening. I thought the files were totally stuck on the DR-HD100. But actually the would copy: Just incredibly slowly. What caused this to occur? The DR-HD100s are FAT-32s and we are 100% Mac shop here so I am not familiar with the behavior of this type of drive. We had no Disk Warrior type program to deal with this problem. Of course we always re-format the DR-HD100 prior to every use...have no idea what caused this. It happened the day of the shoot, when we copied off the drive on returning to the office...and it happened again two weeks later when I tried to copy off the DR-HD100 again to make a second back-up (that's when I actually discovered the problem!) -- so it surely was not about the DR-HD100's battery (it was plugged in) or some sort of momentary overheating. Those files just refused to copy in the normal way both times, and I don't know why. The big lesson here is to ALWAYS CHECK the copied file list against the list on the DR-HD100 to make sure that all the files have copied-over. If I had not done a file-by-file comparison of the two drives after the copying, I might have re-formatted the DR-HD100 for the next shoot and lost the material. __________________ http://stratostream.com -- dance & fitness videos

August 26th, 2007, 10:29 AM	#150
Bill Ravens Join Date: Nov 2001 Location: santa fe, nm Posts: 3,264 Images: 10	My experience with the FS4HD unit(which is for all intents and purposes, the same as the dr-hd100)is that the firewire connector is extremely delicate. if you bump the connector while recording you may or may not suffer a dropout. even if you don't suffer a dropout, you get a corrupted file....hence the very long and shaky download. for some reason, it seems to be recoverable...sometimes, depending on the nature of the corruption. I've had to quit doing DTE recording and always use a backup tape because of the unreliability. very discouraging.