Firestore FS-1 no video or audio. at DVinfo.net

Shane Reeves · June 28th, 2005, 01:53 AM

I have finally got my Firestore FS-1 up and running, or at least it is going through the motions. I wish I had found this forum before I trialed and errored my way through finding a 2.5" enclosure and HDD that worked with it.

Problem: no video or audio recorded.

Equipment I have tried:
Sony DCR=TRV120E Pal camcorder (Digital 8 format)
Sony GV-D800E VCR (Digital 8 format) Pal
Firestore FS-1
40G HDD

Everything works as it should. In slave mode the FS-1 LCD display shows recording and the HDD led shows activity. In local mode, I can record video signal from the cam or VCR. In fact the time counter only starts when I push play on the VCR, so it is getting video.

When I play the file back from the FS-1 to either the camcorder or VCR I only get a blue screen which is what is produced from the camcorder and VCR when there is no video. However whilst I am in stop with the FS-1 I get a grey screen on both the camcorder and VCR so there is some sort of video signal being received. (Note I am connecting either the camcorder or the VCR via firewire - not both as may be missunderstood from my descriptions)

When I mount the FS-1 to my computer, all files are there with file sizes that are of a size in line with the recording duration. However when I play these with Windows Media Player or other similar software... there is no video or audio. An other point is that the "progress bar" at the bottom of the Windows Media player does not move, yet the Play button remains as a pause button as it would be when playing a video file.

I have two thoughts at this point:
1. My Sony VCR and Camcorder are not compatable... I am tring to catch up with someone who has another brand to try out,
or
2. There is an issue between NTSC and Pal. I didn't think this would be an issue... a video file is a video file. But I am starting to think there is some processing within FS-1 that may not be compatable with PAL. Yet, as I said before tests have proved that the FS-1 is getting video and recording it, at least as far as the FS-1 LCD shows and resultant file on the HDD.

Hope you can sort this on out for me, even though I fear the answer.

Regards
Shane Reeves
Australia

Chris Hurd · June 28th, 2005, 08:24 AM

Hi Shane,

Where did this FS-1 come from?

There is a difference between PAL and NTSC encoded video files.

The FS-1 allows you to set a specific editing format for recording, such as MicroSoft AVI Type 2 version C which works only with Canopus editing software. So if it's set to AVI2C and you don't have a Canopus editor, you're out of luck. What file format is your FS-1 set to record?

What digital video editing software are you using?

Shane Reeves · June 28th, 2005, 04:47 PM

Thank you for your attention to my problem.

I purchased the FS-1 via eBay from the US. I was told it was brand new and it looked that way when I received it.

I have tried all formats but I know that I need to have either AVI Type 1 or AVI Type 2.

I have not got the process as far as my editing software, but I am using Ulead Media Studio 7.0. I have tried to open the resultant 'Blank' avi file within Media Studio but it freezes the application.

Thanks

Look forward to your next thoughts.

Regards

Shane Reeves

Chris Hurd · June 28th, 2005, 05:48 PM

Hmm. This sounds like we need input from Matt McEwen, I'll ask him to look at your post.

Shane Reeves · June 29th, 2005, 03:24 AM

Thank you Chris and please excuse my keystroke tardiness with your name.

I had the opportunity today to try a Panasonic cam. ‘No joy’ exact same results.

I feel the outcomes have narrowed to:

1. NTSC / PAL incompatibility in FS-1 firmware.
2. Fault with FS-1
3. Issue with HDD and/or enclosure (remote, but possible… it is operating as it should be)

I appreciate your attention to my problem and await further discussion.

Shane Reeves
Australia

Shane Reeves · July 11th, 2005, 03:37 AM

Well I have not heard anything else thus far, however I tried another 2.5 which didn't work at all. Just got NO DISK on the display.

Can anyone recommend (brand / model) - 2.5 HDD enclosure combo which is guaranteed to work with my FS-1?

I have heard about LaCie. What models are others using with success?

Robert Mackman · July 16th, 2005, 01:46 AM

Hi,

If you bought the machine in the USA its most likely to be an NTSC unit and hence the cause of your problems recording in PAL. PAL units say PAL in the display (somewhere). It might be possible to convert, you could ask Focus tech support

June 28th, 2005, 01:53 AM	#1
Shane Reeves New Boot Join Date: Jun 2005 Location: Victoria Australia Posts: 5	Firestore FS-1 no video or audio. I have finally got my Firestore FS-1 up and running, or at least it is going through the motions. I wish I had found this forum before I trialed and errored my way through finding a 2.5" enclosure and HDD that worked with it. Problem: no video or audio recorded. Equipment I have tried: Sony DCR=TRV120E Pal camcorder (Digital 8 format) Sony GV-D800E VCR (Digital 8 format) Pal Firestore FS-1 40G HDD Everything works as it should. In slave mode the FS-1 LCD display shows recording and the HDD led shows activity. In local mode, I can record video signal from the cam or VCR. In fact the time counter only starts when I push play on the VCR, so it is getting video. When I play the file back from the FS-1 to either the camcorder or VCR I only get a blue screen which is what is produced from the camcorder and VCR when there is no video. However whilst I am in stop with the FS-1 I get a grey screen on both the camcorder and VCR so there is some sort of video signal being received. (Note I am connecting either the camcorder or the VCR via firewire - not both as may be missunderstood from my descriptions) When I mount the FS-1 to my computer, all files are there with file sizes that are of a size in line with the recording duration. However when I play these with Windows Media Player or other similar software... there is no video or audio. An other point is that the "progress bar" at the bottom of the Windows Media player does not move, yet the Play button remains as a pause button as it would be when playing a video file. I have two thoughts at this point: 1. My Sony VCR and Camcorder are not compatable... I am tring to catch up with someone who has another brand to try out, or 2. There is an issue between NTSC and Pal. I didn't think this would be an issue... a video file is a video file. But I am starting to think there is some processing within FS-1 that may not be compatable with PAL. Yet, as I said before tests have proved that the FS-1 is getting video and recording it, at least as far as the FS-1 LCD shows and resultant file on the HDD. Hope you can sort this on out for me, even though I fear the answer. Regards Shane Reeves Australia

June 28th, 2005, 08:24 AM	#2
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,368 Images: 513	Hi Shane, Where did this FS-1 come from? There is a difference between PAL and NTSC encoded video files. The FS-1 allows you to set a specific editing format for recording, such as MicroSoft AVI Type 2 version C which works only with Canopus editing software. So if it's set to AVI2C and you don't have a Canopus editor, you're out of luck. What file format is your FS-1 set to record? What digital video editing software are you using? __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

June 28th, 2005, 04:47 PM	#3
Shane Reeves New Boot Join Date: Jun 2005 Location: Victoria Australia Posts: 5	HI Vhris Thank you for your attention to my problem. I purchased the FS-1 via eBay from the US. I was told it was brand new and it looked that way when I received it. I have tried all formats but I know that I need to have either AVI Type 1 or AVI Type 2. I have not got the process as far as my editing software, but I am using Ulead Media Studio 7.0. I have tried to open the resultant 'Blank' avi file within Media Studio but it freezes the application. Thanks Look forward to your next thoughts. Regards Shane Reeves

June 28th, 2005, 05:48 PM	#4
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,368 Images: 513	Hmm. This sounds like we need input from Matt McEwen, I'll ask him to look at your post. __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

June 29th, 2005, 03:24 AM	#5
Shane Reeves New Boot Join Date: Jun 2005 Location: Victoria Australia Posts: 5	Thank you Chris and please excuse my keystroke tardiness with your name. I had the opportunity today to try a Panasonic cam. ‘No joy’ exact same results. I feel the outcomes have narrowed to: 1. NTSC / PAL incompatibility in FS-1 firmware. 2. Fault with FS-1 3. Issue with HDD and/or enclosure (remote, but possible… it is operating as it should be) I appreciate your attention to my problem and await further discussion. Shane Reeves Australia

July 11th, 2005, 03:37 AM	#6
Shane Reeves New Boot Join Date: Jun 2005 Location: Victoria Australia Posts: 5	Well I have not heard anything else thus far, however I tried another 2.5 which didn't work at all. Just got NO DISK on the display. Can anyone recommend (brand / model) - 2.5 HDD enclosure combo which is guaranteed to work with my FS-1? I have heard about LaCie. What models are others using with success?

July 16th, 2005, 01:46 AM	#7
Robert Mackman Tourist Join Date: Mar 2005 Location: Cambridge, UK Posts: 3	Hi, If you bought the machine in the USA its most likely to be an NTSC unit and hence the cause of your problems recording in PAL. PAL units say PAL in the display (somewhere). It might be possible to convert, you could ask Focus tech support