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#1 |
Regular Crew
Join Date: Mar 2005
Location: Whitman, Mass
Posts: 101
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FS-4 Battery Dead?
I just received my FS-4 Friday and the battery won't charge. Am I doing something wrong? It was very difficult to slide the batter into place and even more difficult to remove it.
Also, can the FS-4 timecode be set to match the camera's timecode? I'm using a Sony 390. Thanks, Joe |
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#2 |
Focus Enhancements
Join Date: Oct 2003
Location: Campbell, CA.
Posts: 508
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Hi Joe,
Here is the correct charger status light sequence for FS-4... States of Charge LED _* Off ___ ___ ___ ___ ___ ___ ___ No Charger Connected _* Green ___ ___ ___ ___ ___ ___ Charge Cycle Complete _* Amber/Green ___ ___ __ Float Charge Mode (Charge almost complete) _* Amber__ _ ___ ___ ___ ___ Fast Charge Mode (Maximum Charge Rate) _* Red ___ ___ ___ ___ ___ ___ Charger Error _* Red/Amber ___ ___ ___ No battery installed / battery error _* Amber Blink ___ ___ Charger voltage insufficient If your unit is not charging, please contact Focus tech support at support@focusinfo.com or 408-866-4859. They will take care of this for you. Set the timecode mode to EXT TC, and FS-4 will record the timecode being generated by the camcorder. Hope that helps, Matt |
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#3 |
Regular Crew
Join Date: Mar 2005
Location: Whitman, Mass
Posts: 101
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Thanks Matt.
The LED shows steady amber. With just the battery connected, if I press the power button, nothing happens. But if I connect the AC power within a couple of seconds the unit comes on. Joe |
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#4 |
Focus Enhancements
Join Date: Oct 2003
Location: Campbell, CA.
Posts: 508
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Hi Joe,
Let the unit charge for a little while first. The battery may be totally flat from the factory. You should give it a full charge before the first use. If this problem persists, contact our tech support at the email/number below and they will get you up an running. Hope that helps, Matt |
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#5 |
Regular Crew
Join Date: Mar 2005
Location: Whitman, Mass
Posts: 101
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A quick update. I received a very quick reply from Focus Enhancements. They are replacing the FS-4 with a new one via FedEx.
So far so good. Joe |
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