Firestore stops recording at DVinfo.net

Les Wilson · February 27th, 2005, 07:39 PM

We use a Firestore FS-1 to record an hour of video each week. Have been doing it for a year. For the second time in a month, we've gone to stop recording and the buttons are unresponsive, the FS-1 timecode is still running but the disk light is not blinking as it normally does. After power cycling the FS-1, we've find that the FS-1 had stopped recording long ago and the last file it created is garbage. The disk is not full.

Any ideas? The FS-1 gets video from a Laird LTM-6000 A/D converter and is connected to a Macintosh G5.

Perhaps related, I have noticed that the Firestore won't record unless we follow a strict power on procedure of the LTM-6000, Firestore, and then the G5. Any other combination and the Firestore won't record.

TIA

Daniel Kohl · February 28th, 2005, 02:53 AM

I'm just curious, have you done a test capturing directly from a DV camera? I know that because this problem appears to not happen all the time, doing this test will not immediately prove that the problem is with the A/D converter.

I ask this because I have had periodic problems with my canopus ADVC 100 capturing directly to my G4 DP 1.42, and a power book. This wouldn't explain why the buttons are unresponsive on the FS-1 though.

How long is the last file, and what do the files befor the last "garbage" file look like?

Rob Lohman · February 28th, 2005, 04:52 AM

I've moved your thread to the FS forum.

Have you tried contacting Focus Enhancements tech support
directly? I can imagine they may have a firmware upgrade for
the device for example (since it is the first generation). They
also may know about this "issue" already.

Les Wilson · February 28th, 2005, 06:26 AM

I reported the problem to Firestore in parallel with this thread. I checked the support section of the website but it offers no microcode for the FS-1.

We always do a test recording after formatting the drive. THat creates a usable file. Of the two times it has failed, once the FS-1 recorded 30 minutes worth of video and then left a 1GB file that could not be opened. THe other time it failed, the very first file in the series was the one that couldn't be opened. In both cases, the test recording worked fine.

Chris Hurd · March 1st, 2005, 08:29 AM

Could be that your FS-1 is in need of a firmware update or something along those lines. Matt McEwen of Focus checks in here regularly; I'm sure he'll have some input for you shortly.

Les Wilson · March 3rd, 2005, 06:23 AM

Just a followup to say that Focus Tech support is involved. Not clear which component could be causing this. If anyone else experiences this problem, it'd be helpful.

February 27th, 2005, 07:39 PM	#1
Les Wilson Inner Circle Join Date: Jan 2004 Location: Boca Raton, FL Posts: 3,014	Firestore stops recording We use a Firestore FS-1 to record an hour of video each week. Have been doing it for a year. For the second time in a month, we've gone to stop recording and the buttons are unresponsive, the FS-1 timecode is still running but the disk light is not blinking as it normally does. After power cycling the FS-1, we've find that the FS-1 had stopped recording long ago and the last file it created is garbage. The disk is not full. Any ideas? The FS-1 gets video from a Laird LTM-6000 A/D converter and is connected to a Macintosh G5. Perhaps related, I have noticed that the Firestore won't record unless we follow a strict power on procedure of the LTM-6000, Firestore, and then the G5. Any other combination and the Firestore won't record. TIA

February 28th, 2005, 02:53 AM	#2
Daniel Kohl Contributor Join Date: Dec 2001 Location: Frankfurt, Germany Posts: 571	I'm just curious, have you done a test capturing directly from a DV camera? I know that because this problem appears to not happen all the time, doing this test will not immediately prove that the problem is with the A/D converter. I ask this because I have had periodic problems with my canopus ADVC 100 capturing directly to my G4 DP 1.42, and a power book. This wouldn't explain why the buttons are unresponsive on the FS-1 though. How long is the last file, and what do the files befor the last "garbage" file look like? __________________ Daniel Kohl Frankenstein meets XL1

February 28th, 2005, 04:52 AM	#3
Rob Lohman RED Code Chef Join Date: Oct 2001 Location: Holland Posts: 12,514	I've moved your thread to the FS forum. Have you tried contacting Focus Enhancements tech support directly? I can imagine they may have a firmware upgrade for the device for example (since it is the first generation). They also may know about this "issue" already. __________________ Rob Lohman, visuar@iname.com DV Info Wrangler & RED Code Chef Join the DV Challenge \| Lady X Search DVinfo.net for quick answers \| Buy from the best: DVinfo.net sponsors

March 1st, 2005, 08:29 AM	#5
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,368 Images: 513	Could be that your FS-1 is in need of a firmware update or something along those lines. Matt McEwen of Focus checks in here regularly; I'm sure he'll have some input for you shortly. __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

February 28th, 2005, 06:26 AM	#4
Les Wilson Inner Circle Join Date: Jan 2004 Location: Boca Raton, FL Posts: 3,014	I reported the problem to Firestore in parallel with this thread. I checked the support section of the website but it offers no microcode for the FS-1. We always do a test recording after formatting the drive. THat creates a usable file. Of the two times it has failed, once the FS-1 recorded 30 minutes worth of video and then left a 1GB file that could not be opened. THe other time it failed, the very first file in the series was the one that couldn't be opened. In both cases, the test recording worked fine.

March 3rd, 2005, 06:23 AM	#6
Les Wilson Inner Circle Join Date: Jan 2004 Location: Boca Raton, FL Posts: 3,014	Just a followup to say that Focus Tech support is involved. Not clear which component could be causing this. If anyone else experiences this problem, it'd be helpful.