fs3-issues at DVinfo.net

Jacob Martin · January 23rd, 2005, 09:16 AM

First post here, and I tried searching.

My fs-3 is having some issues after trying to update to the latest firmware. When I turn it on I dont get the welcome message, (no big deal but maybe a clue) Then once its on in syncro mode it no longer displays the "Y" again not that big of a deal. The real problem is, it doesnt shut off, I have to detatch the power source, and once it has cycled it wont turn back on unless I hold down the index keys to reset.

I am going to call Tech on monday but I was hoping to use it tonite and tomorrow in the AM.

Any insight is appricaitted.
tia

Matt McEwen · January 23rd, 2005, 11:17 AM

Hi Jacob,

It sounds like you may have had a failed upgrade. Did you try to upgrade it again after rebooting with the index keys pressed? Also, try booting the unit with the drive removed. Tech support should be able to help you on Monday.

Hope that helps,

Matt

Jacob Martin · January 23rd, 2005, 11:35 AM

Yep, when I try to update it again it gives me error message which all I have seen it associated with is no bin file avalible.

Thanks for your efforts thus far Matt, Ill give them that call Monday

January 23rd, 2005, 09:16 AM	#1
Jacob Martin Tourist Join Date: Jan 2004 Posts: 2	fs3-issues First post here, and I tried searching. My fs-3 is having some issues after trying to update to the latest firmware. When I turn it on I dont get the welcome message, (no big deal but maybe a clue) Then once its on in syncro mode it no longer displays the "Y" again not that big of a deal. The real problem is, it doesnt shut off, I have to detatch the power source, and once it has cycled it wont turn back on unless I hold down the index keys to reset. I am going to call Tech on monday but I was hoping to use it tonite and tomorrow in the AM. Any insight is appricaitted. tia

January 23rd, 2005, 11:17 AM	#2
Matt McEwen Focus Enhancements Join Date: Oct 2003 Location: Campbell, CA. Posts: 508	Hi Jacob, It sounds like you may have had a failed upgrade. Did you try to upgrade it again after rebooting with the index keys pressed? Also, try booting the unit with the drive removed. Tech support should be able to help you on Monday. Hope that helps, Matt

January 23rd, 2005, 11:35 AM	#3
Jacob Martin Tourist Join Date: Jan 2004 Posts: 2	Yep, when I try to update it again it gives me error message which all I have seen it associated with is no bin file avalible. Thanks for your efforts thus far Matt, Ill give them that call Monday