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May 21st, 2004, 06:06 AM
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#1 |
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Tourist
Join Date: Apr 2004
Location: UK
Posts: 3
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MXPro DV audio stutter
MyMXProDV is producing a stuttering audio problem with input from my DV camera. I have tried other cameras and got the same problem so it appears to be an issue with MXProDV.
The problem seems to occur roughly every 10 - 20 minutes. It can be cleared by switching the camera on/off or disconnecting/reconnecting the DV input cable but obviously neither of these solutions are viable during a recording session. I have read that long DV cables can cause some similar problems but I am using a 5 meter DV cable which seems to work Ok with all other equipment. Any suggestions? Goro |
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May 23rd, 2004, 10:46 PM
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#2 |
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Focus Enhancements
Join Date: Oct 2003
Location: Campbell, CA.
Posts: 508
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Hi Goro,
Sorry for the delay in responding. We are really sorry that you are experiencing trouble with MXProDV, and thank you for noting this issue. Please provide contact information so I can have our technical support people contact you. Email me at mmcewen@focusinfo.com Matt McEwen |
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