Compressor not compressing

Josh Keffer · March 9th, 2011, 04:08 PM

I recently purchased a download copy of the Boris Continuum Film Process plugin.
Boris Continuum Film Process :: Digital Juice
I used it for some color correction and image softening and then sent the sequence to Compressor.

Compressor basically stalls out and doesn't do anything when I hit Submit. In Batch Monitor the progress bar doesn't even start to move and it says "Unknown Time Remaining".

I mention the Film Process because that's the only thing that's different about what I'm doing now vs. what I was doing before Compressor quit working.

I was able to output a Self Contained .mov file from FCP to Quicktime and then render that through Compressor, but that's an extra step I'd rather not have to take every time I want to use Compressor.

Here's my setup:
2009 Mac Pro Quad 2.66
FCS 2
Sequence is ProRes 422 (HQ) 1440x1080 30p
Rendering to H.264 in Compressor

Any thoughts?

Mitchell Lewis · March 9th, 2011, 06:51 PM

I've had a similar problem with Compressor. Here are the things that have fixed it for me in the past.

- Restart Compressor
- Open Batch Monitor and cancel process
- Restart entire system
- There's a bug in the Matrox MXO2 software but it's been fixed recently. I needed to upgrade the software/firmware.

Jeff Zimmerman · March 9th, 2011, 08:58 PM

Similar problems on both G5 and Intel. Below are a few things I found digging around sites. Compressor now appears to be working good for now.

System Preferences > Apple Qmaster > Stop Sharing

In Compressor, select the menu item Compressor and Reset Background Processing.

Close System Preferences and Compressor.

Open Terminal > cd /var/spool/qmaster/ > delete all the folders/files before you reboot.

Reboot.

Open Compressor to see if it now is working correctly.

If all is well enable Qmaster: System Preferences > Apple Qmaster > Start Sharing

March 9th, 2011, 04:08 PM	#1
Josh Keffer Regular Crew Join Date: Oct 2006 Location: Colorado Springs, CO Posts: 73	Compressor not compressing - Boris the culprit? I recently purchased a download copy of the Boris Continuum Film Process plugin. Boris Continuum Film Process :: Digital Juice I used it for some color correction and image softening and then sent the sequence to Compressor. Compressor basically stalls out and doesn't do anything when I hit Submit. In Batch Monitor the progress bar doesn't even start to move and it says "Unknown Time Remaining". I mention the Film Process because that's the only thing that's different about what I'm doing now vs. what I was doing before Compressor quit working. I was able to output a Self Contained .mov file from FCP to Quicktime and then render that through Compressor, but that's an extra step I'd rather not have to take every time I want to use Compressor. Here's my setup: 2009 Mac Pro Quad 2.66 FCS 2 Sequence is ProRes 422 (HQ) 1440x1080 30p Rendering to H.264 in Compressor Any thoughts? __________________ Josh Keffer “Don’t shoot your demo reel. Be true to the story.” Tobias Schliessler, ASC

March 9th, 2011, 06:51 PM	#2
Mitchell Lewis Trustee Join Date: Dec 2008 Location: Kennewick, WA Posts: 1,124	Re: Compressor not compressing - Boris the culprit? I've had a similar problem with Compressor. Here are the things that have fixed it for me in the past. - Restart Compressor - Open Batch Monitor and cancel process - Restart entire system - There's a bug in the Matrox MXO2 software but it's been fixed recently. I needed to upgrade the software/firmware. __________________ Sony EX3, Canon 5D MkII, Chrosziel Matte Box, Sachtler tripod, Steadicam Flyer, Mac Pro, Apple/Adobe software - 20 years as a local videographer/editor

March 9th, 2011, 08:58 PM	#3
Jeff Zimmerman Major Player Join Date: Nov 2005 Location: Brighton, Colorado Posts: 386	Reset Compressor Similar problems on both G5 and Intel. Below are a few things I found digging around sites. Compressor now appears to be working good for now. System Preferences > Apple Qmaster > Stop Sharing In Compressor, select the menu item Compressor and Reset Background Processing. Close System Preferences and Compressor. Open Terminal > cd /var/spool/qmaster/ > delete all the folders/files before you reboot. Reboot. Open Compressor to see if it now is working correctly. If all is well enable Qmaster: System Preferences > Apple Qmaster > Start Sharing __________________ Jeff Zimmerman • Love what I do • Colorado + North America www.m3films.com