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February 15th, 2010, 01:32 PM | #1 | |
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Location: Glasgow, Scotland
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MacBook Pro NVIDIA graphics card probs
My 16 month old 15" MacBook Pro just got fixed under the recall. I nearly had a cardiac arrest when I noticed the amount charged by the Apple Store to AppleCare warranty for the repair - £753.17! OK, it was covered by the recall AND I have AppleCare, but that kind of repair cost would be bordering on the "non-economic" if you had to pay for it. Currently all affected models are covered by the recall for 3 years after purchase. My advice would be check and see if yours is affected (See Apple support article at MacBook Pro: Distorted video or no video issues) and get it replaced.
Affected models are Quote:
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February 15th, 2010, 02:33 PM | #2 |
Go Go Godzilla
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"Holy cooked-GPU, Batman!"
I'm glad Apple finally outed a recall on this (Between Toyota, Honda and Apple 2010 looks like the "year of the recall" !) For those not familiar with this issue, enclosed is a screenshot of exactly what happens when the 8600M GT card gets goofy; just so happens I have a MBP that's part of the recall and need to get it fixed up. I've seen it get much worse than this; sometimes entire windows of full of splashed colors, bizarre patterns and wobbly-blurry text. When it first happened to my machine I was fully expecting the entire screen to die within seconds, but every-time this happens a simple "Log Out" and back into the machine clears it. Can't wait to get it fixed. |
February 15th, 2010, 04:29 PM | #3 |
Major Player
Join Date: Mar 2006
Location: Dallas, TX
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Crap, I have one of these computers, but I don't see any video problems.
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February 15th, 2010, 04:47 PM | #4 |
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Mine only started showing problems last week, David. In my case the display suddenly lost every 2nd pixel horizontally, resulting in tiny vertical grey lines down the screen and a washed out appearance. The screen also turned a rather fetching pink colour
I had to reduce resolution to 800x600 to read text and menus. The first time it happened a restart fixed it, but it went again a few hours later and stayed like that, so I phoned AppleCare. Needless to say, it started working normally again just before they inspected it at the Apple Store, but they ran a testing programme and confirmed that it was able to be replaced under recall. |
February 17th, 2010, 02:59 PM | #5 | |
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Quote:
gc |
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February 17th, 2010, 03:59 PM | #6 |
Major Player
Join Date: Jun 2005
Posts: 424
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yep, had mine for a year and half before I noticed issues. Got it fixed last October for free as well :)
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February 21st, 2010, 08:54 AM | #7 |
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Join Date: Mar 2003
Location: orlando florida
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Hi Guys,
Just read this thread.. and realizing that I own one of these machines... :{ But I found this link : take a look.. Apple Extends MacBook Pro NVIDIA GeForce Service Policy to Three Years |
February 21st, 2010, 11:19 AM | #8 |
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Join Date: Dec 2007
Location: Glasgow, Scotland
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Mike, I'm not clear what that link tells us that we didn't know already. Am I missing something?
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