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July 3rd, 2004, 05:32 AM
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#1 |
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Regular Crew
Join Date: Apr 2003
Location: corona,ny
Posts: 66
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my mac screen is frozen..help
Hey world-My Mac (g4) screen is frozen and won't let me click on anything. I tried to replug everything back in and i even replaced the battery inside. I need a little help..(sorry for the techy question)
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July 3rd, 2004, 06:27 AM
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#2 |
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Warden
Join Date: Mar 2002
Location: Clearwater, FL
Posts: 8,287
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In more detail can you describe the problem. By screen frozen, do you mean your mouse courser doesn't move or the mouse moves but none of the operations work?
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July 3rd, 2004, 09:43 AM
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#3 |
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Regular Crew
Join Date: Apr 2003
Location: corona,ny
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my cursor is moving but my operations dont work--I try to click on the programs but it doesnt work.
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July 3rd, 2004, 09:52 AM
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#4 |
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Warden
Join Date: Mar 2002
Location: Clearwater, FL
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What Mac, what OS?
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July 3rd, 2004, 11:05 AM
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#5 |
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Regular Crew
Join Date: Apr 2003
Location: corona,ny
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power mac 64 os9
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July 3rd, 2004, 11:52 AM
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#6 |
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Warden
Join Date: Mar 2002
Location: Clearwater, FL
Posts: 8,287
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Have you rebuilt your desktop, and zapped the p-ram?
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July 4th, 2004, 05:58 AM
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#7 |
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Regular Crew
Join Date: Apr 2003
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No I haven't--I haven't toyed around with much on this Mac yet.
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July 4th, 2004, 02:20 PM
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#8 |
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Warden
Join Date: Mar 2002
Location: Clearwater, FL
Posts: 8,287
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I would try zapping the P-RAM first. Hold down the Apple Key, Option key and the P and R keys at start up. Hold the keys down until you've heard the startup chime 4 times. Some of your control panels may me reset, such as date, time and location. Then rebuild the desktop. Restart the computer, this time only hold down the Apple Key and the Option Key at startup. A window will appear that asks if you want to rebuild the desktop, answer yes and you should be good to go.
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July 7th, 2004, 10:49 AM
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#9 |
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Regular Crew
Join Date: Apr 2003
Location: corona,ny
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im gonna
Im going to try this when I get home form work-I'll post a reply to let you know if this worked--thanx 4 ur advice
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