Sorenson 3 Pro and OS X at DVinfo.net

Ted Springer · December 12th, 2003, 07:57 PM

I've been curious about the Sorenson 3 Pro codec and Cleaner, so I went out and got both. Cleaner is pretty cool so far, but I am having trouble installing the Sorenson codec. After I install, it puts a Sorenson 3 Pro extension in the OS 9 extension folder and a Sorenson Video Pro OSX.qtx file in the Library>Quicktime folder for OS X. The Sorenson 3 Pro codec works great when booted into OS 9. But I cannot get it to work at all in OS X. It keeps telling me I have the standard edition and doesn't give me the extra options. The limited troubleshooting from Sorenson just says to keep trying to install it again and again, which I have done.

I am using Quicktime 6.3, by the way. Any ideas?

Jeff Donald · December 12th, 2003, 08:09 PM

Exactly which library are you installing it? There is a library in your User Folder, System Folder and at the top Level of your System OS Drive. Have you rebooted after installing?

Ted Springer · December 12th, 2003, 09:02 PM

It installs itself there. It is in the Library in the top level of the drive. The Quicktime folder in the SYSTEM library folder is not allowed to be modified, and there are no Quicktime folders in the USER library. Yeah, I tried rebooting. Cleaner doesn't recognize it either. Of course Cleaner and Sorenson 3 Pro work great together in OS 9. This is the latest version of the codec and they said the last change made was for panther compatibility, and I still have Jaguar.

I will repair permissions and try again.

EDIT: Permissions didn't help. :(

Jeff Donald · December 12th, 2003, 09:18 PM

Repair permissions and if that doesn't do it, I would install QT again. Sometimes the order of the install makes a difference.

Sharon Fraats · December 13th, 2003, 02:29 AM

Please follow the directions below:

This file " Sorenson Video Pro OSX.qtx" should be in the following folder:

Library/QuickTime/Sorenson Video Pro OSX.qtx

If this located in this folder please do the following.

Open a QuickTime movie:

Go to "File"
Go to "Export" (Dialog box will appear)
Go to the "Export:" and make sure you have "QuickTime Movie" choosen.
To the right click on "Options" (Another window will appear)
Click on "Settings" (Another window appears)
Click on the very top setting and what will appear is an extensive menu to choose from, in here you will find "Sorenson Video 3 Pro"

Have fun

Ted Springer · December 13th, 2003, 08:23 AM

Sharon, I have them in that order, check out the following JPG file:

http://64.233.224.176/webimages/sorenson.jpg

Jeff, I will try reinstalling Quicktime a bit later when I get some time.

Sharon Fraats · December 13th, 2003, 08:59 AM

So you found it great. I hope it keeps working fine for you as you never know where to find some of these apps as they place them in odd spots.

I do like the picture that said it all.

Ted Springer · December 13th, 2003, 05:06 PM

Actually it doesn't work, even though the file is where it is supposed to be (that's why the "Standard Edition" screen was also in that pic). I think I may try to update to Quicktime 6.4, as I do not know how to "reinstall" 6.3.

Jeff Donald · December 13th, 2003, 05:11 PM

If you do the upgrade to QT 6.4, Apple has the downgrade to 6.3 still on their site. If you check your registration on QT does it indicate that your registered as PRO. If not, that may be the cause of your problem.

Sharon Fraats · December 13th, 2003, 06:37 PM

If you are able to just "Export" you have Pro that is not the answer, as he was able to go to the export window and even bring up the Sorenson window as well.

The problem is in the "Sorenson" installation as he showed in the .jpg that it was a "Standard Edition" not "Sorenson Professional" when I go to it I see "Sorenson Professional" on my screen.

Ted Springer · December 13th, 2003, 07:30 PM

Yes, I have QT Pro. Can you run FCP without it? Sharon, what version of Sorenson are you using? I have 3.3 Pro.

Like I said, it works great in OS 9. Must be something wrong with the way my Mac OS X is set up.

EDIT:---->Updating to Quicktime 6.4 worked! Thanks all!

Sharon Fraats · December 13th, 2003, 10:22 PM

I am relieved for you; confused I am, as I would have thought that QT 6.4 would have been the last thing to do. As I ponder this solution I will only say I am relieved that you were able to fix it and not have to pay somebody.

December 12th, 2003, 07:57 PM	#1
Ted Springer Regular Crew Join Date: Aug 2003 Location: Glendale CA Posts: 328	Sorenson 3 Pro and OS X I've been curious about the Sorenson 3 Pro codec and Cleaner, so I went out and got both. Cleaner is pretty cool so far, but I am having trouble installing the Sorenson codec. After I install, it puts a Sorenson 3 Pro extension in the OS 9 extension folder and a Sorenson Video Pro OSX.qtx file in the Library>Quicktime folder for OS X. The Sorenson 3 Pro codec works great when booted into OS 9. But I cannot get it to work at all in OS X. It keeps telling me I have the standard edition and doesn't give me the extra options. The limited troubleshooting from Sorenson just says to keep trying to install it again and again, which I have done. I am using Quicktime 6.3, by the way. Any ideas?

December 12th, 2003, 08:09 PM	#2
Jeff Donald Warden Join Date: Mar 2002 Location: Clearwater, FL Posts: 8,287	Exactly which library are you installing it? There is a library in your User Folder, System Folder and at the top Level of your System OS Drive. Have you rebooted after installing? __________________ Jeff Donald Carpe Diem Search DVinfo.net for quick answers \| Where to Buy? From the best in the business: DVinfo.net sponsors

December 12th, 2003, 09:18 PM	#4
Jeff Donald Warden Join Date: Mar 2002 Location: Clearwater, FL Posts: 8,287	Repair permissions and if that doesn't do it, I would install QT again. Sometimes the order of the install makes a difference. __________________ Jeff Donald Carpe Diem Search DVinfo.net for quick answers \| Where to Buy? From the best in the business: DVinfo.net sponsors

December 13th, 2003, 05:11 PM	#9
Jeff Donald Warden Join Date: Mar 2002 Location: Clearwater, FL Posts: 8,287	If you do the upgrade to QT 6.4, Apple has the downgrade to 6.3 still on their site. If you check your registration on QT does it indicate that your registered as PRO. If not, that may be the cause of your problem. __________________ Jeff Donald Carpe Diem Search DVinfo.net for quick answers \| Where to Buy? From the best in the business: DVinfo.net sponsors

December 12th, 2003, 09:02 PM	#3
Ted Springer Regular Crew Join Date: Aug 2003 Location: Glendale CA Posts: 328	It installs itself there. It is in the Library in the top level of the drive. The Quicktime folder in the SYSTEM library folder is not allowed to be modified, and there are no Quicktime folders in the USER library. Yeah, I tried rebooting. Cleaner doesn't recognize it either. Of course Cleaner and Sorenson 3 Pro work great together in OS 9. This is the latest version of the codec and they said the last change made was for panther compatibility, and I still have Jaguar. I will repair permissions and try again. EDIT: Permissions didn't help. :(

December 13th, 2003, 02:29 AM	#5
Sharon Fraats Regular Crew Join Date: Nov 2003 Location: chicago, ill Posts: 190	Please follow the directions below: This file " Sorenson Video Pro OSX.qtx" should be in the following folder: Library/QuickTime/Sorenson Video Pro OSX.qtx If this located in this folder please do the following. Open a QuickTime movie: Go to "File" Go to "Export" (Dialog box will appear) Go to the "Export:" and make sure you have "QuickTime Movie" choosen. To the right click on "Options" (Another window will appear) Click on "Settings" (Another window appears) Click on the very top setting and what will appear is an extensive menu to choose from, in here you will find "Sorenson Video 3 Pro" Have fun

December 13th, 2003, 08:23 AM	#6
Ted Springer Regular Crew Join Date: Aug 2003 Location: Glendale CA Posts: 328	Sharon, I have them in that order, check out the following JPG file: http://64.233.224.176/webimages/sorenson.jpg Jeff, I will try reinstalling Quicktime a bit later when I get some time.

December 13th, 2003, 08:59 AM	#7
Sharon Fraats Regular Crew Join Date: Nov 2003 Location: chicago, ill Posts: 190	So you found it great. I hope it keeps working fine for you as you never know where to find some of these apps as they place them in odd spots. I do like the picture that said it all.

December 13th, 2003, 05:06 PM	#8
Ted Springer Regular Crew Join Date: Aug 2003 Location: Glendale CA Posts: 328	Actually it doesn't work, even though the file is where it is supposed to be (that's why the "Standard Edition" screen was also in that pic). I think I may try to update to Quicktime 6.4, as I do not know how to "reinstall" 6.3.

December 13th, 2003, 06:37 PM	#10
Sharon Fraats Regular Crew Join Date: Nov 2003 Location: chicago, ill Posts: 190	If you are able to just "Export" you have Pro that is not the answer, as he was able to go to the export window and even bring up the Sorenson window as well. The problem is in the "Sorenson" installation as he showed in the .jpg that it was a "Standard Edition" not "Sorenson Professional" when I go to it I see "Sorenson Professional" on my screen.

December 13th, 2003, 07:30 PM	#11
Ted Springer Regular Crew Join Date: Aug 2003 Location: Glendale CA Posts: 328	Yes, I have QT Pro. Can you run FCP without it? Sharon, what version of Sorenson are you using? I have 3.3 Pro. Like I said, it works great in OS 9. Must be something wrong with the way my Mac OS X is set up. EDIT:---->Updating to Quicktime 6.4 worked! Thanks all!

December 13th, 2003, 10:22 PM	#12
Sharon Fraats Regular Crew Join Date: Nov 2003 Location: chicago, ill Posts: 190	I am relieved for you; confused I am, as I would have thought that QT 6.4 would have been the last thing to do. As I ponder this solution I will only say I am relieved that you were able to fix it and not have to pay somebody.