FCP4 Bug? at DVinfo.net

Dave Wagner · November 2nd, 2003, 08:02 PM

Hello,

I've got OS 10.2.7, a 1.8 G5, 1 Gig memory, and FCP4. Yesterday I could batch capture, today I can't. I even tried capturing Now by manually running the tape. All cables are connected, everything is on. I restarted both the Mac and my camera. Am I missing something? Is there a setting I need to change? Is there a patch available? Any help is appreciated!

Thanks,
Dave

Ken Tanaka · November 2nd, 2003, 09:26 PM

Be more specific Dave!

When you say "...today I can't" what do you really mean? What happens? What are you trying to capture from?

On the self-help front ask yourself what changed. Something ALWAYS changed between then and now. Think hard.

Dave Wagner · November 2nd, 2003, 09:57 PM

<<<-- Originally posted by Ken Tanaka : Be more specific Dave!

When you say "...today I can't" what do you really mean? What happens? What are you trying to capture from?

On the self-help front ask yourself what changed. Something ALWAYS changed between then and now. Think hard. -->>>

===

Well, yesterday I was capturing from my PD150, and everything seemed to work fine. I started with Easy Setup, and it didn't work. I changed the Capture/Input tab from DV NTSC 48 kHz to DV NTSC 48 kHz Advanced (2:3:3:2) and it worked! This afternoon I started FCP as usual, logged 2 dozen clips, went to batch capture, saw the Clips Ready window, clicked Continue, and all I got was a General Error. I tried changing back to the initial DV NTSC setting and it still didn't work. I tried to capture Now, and that didn't work either. I've rebooted both my Mac and camera, and am about to delete the FCP program file and reinstall. Right now, I can't think of anything else that might be causing this error message.

Ken Tanaka · November 2nd, 2003, 10:27 PM

The magic elixir when all else fails in such circumstances: delete your FCP Preferences file, empty your Trash and restart FCP.

Jeff Price · November 3rd, 2003, 12:02 PM

One other magic elixir in the case of potential firewire problems is to reset the firewire. You do this by turning off your computer and unplugging it for 15 minutes.

This could be urban myth but it was the only way I could get my iPod/Apple talking to each other again after some problems arose.

Corey MacGregor · November 3rd, 2003, 12:25 PM

Usually when i get a General Error, it means that i'm out of disk space. Did you check your scratch disks to make sure you have enough space or that they are set to the correct drive?

Jeff Donald · November 3rd, 2003, 01:24 PM

How many drives do you have and what size are they? Are they internal or external? Are they formatted HFS+?

Dave Wagner · November 3rd, 2003, 06:15 PM

<<<-- Originally posted by Corey MacGregor : Usually when i get a General Error, it means that i'm out of disk space. Did you check your scratch disks to make sure you have enough space or that they are set to the correct drive? -->>>

=====
No, I'm not out of disk space. I've got 130G left on a 160. Went into preferences and reset them.

Jeff Donald · November 3rd, 2003, 06:19 PM

You may want to upgrade to 10.2.8 or downgrade to 10.2.6 Your OS, 10.2.7 has some known problems. Try upgrading your OS. Do you only have 1 drive? HAve repaired your permissions? Have you run fsck -y at startup?

Dave Wagner · November 3rd, 2003, 06:20 PM

<<<-- Originally posted by Jeff Donald : How many drives do you have and what size are they? Are they internal or external? Are they formatted HFS+? -->>>

=====
One. 160G. Internal. Format? It came however Apple formatted it.

UPDATE: I tried logging clips from another tape and now it's working. It's an AY-DVM63PQ.... but so was the other one. Could it be a timecode issue?

Jeff Donald · November 3rd, 2003, 06:21 PM

It could possibly be bad TC. Try the old tape and see what happens.

November 2nd, 2003, 08:02 PM	#1
Dave Wagner Regular Crew Join Date: Feb 2003 Posts: 28	FCP4 Bug? Hello, I've got OS 10.2.7, a 1.8 G5, 1 Gig memory, and FCP4. Yesterday I could batch capture, today I can't. I even tried capturing Now by manually running the tape. All cables are connected, everything is on. I restarted both the Mac and my camera. Am I missing something? Is there a setting I need to change? Is there a patch available? Any help is appreciated! Thanks, Dave

November 2nd, 2003, 09:26 PM	#2
Ken Tanaka Retired DV Info Net Almunus Join Date: Dec 2001 Location: Chicago, IL Posts: 6,943	Be more specific Dave! When you say "...today I can't" what do you really mean? What happens? What are you trying to capture from? On the self-help front ask yourself what changed. Something ALWAYS changed between then and now. Think hard. __________________ Lady X Films: A lady with a boring wardrobe...and a global mission. Hey, you don't have enough stuff! Buy with confidence from our sponsors. Hand-picked as the best in the business...Really! See some of my work one frame at a time: www.KenTanaka.com

November 2nd, 2003, 10:27 PM	#4
Ken Tanaka Retired DV Info Net Almunus Join Date: Dec 2001 Location: Chicago, IL Posts: 6,943	The magic elixir when all else fails in such circumstances: delete your FCP Preferences file, empty your Trash and restart FCP. __________________ Lady X Films: A lady with a boring wardrobe...and a global mission. Hey, you don't have enough stuff! Buy with confidence from our sponsors. Hand-picked as the best in the business...Really! See some of my work one frame at a time: www.KenTanaka.com

November 3rd, 2003, 12:02 PM	#5
Jeff Price Major Player Join Date: Apr 2003 Location: Chico, California Posts: 357	One other magic elixir in the case of potential firewire problems is to reset the firewire. You do this by turning off your computer and unplugging it for 15 minutes. This could be urban myth but it was the only way I could get my iPod/Apple talking to each other again after some problems arose. __________________ Jeff Price Flickerflix Nature Videos flickerflix@yahoo.com

November 3rd, 2003, 01:24 PM	#7
Jeff Donald Warden Join Date: Mar 2002 Location: Clearwater, FL Posts: 8,287	How many drives do you have and what size are they? Are they internal or external? Are they formatted HFS+? __________________ Jeff Donald Carpe Diem Search DVinfo.net for quick answers \| Where to Buy? From the best in the business: DVinfo.net sponsors

November 2nd, 2003, 09:57 PM	#3
Dave Wagner Regular Crew Join Date: Feb 2003 Posts: 28	<<<-- Originally posted by Ken Tanaka : Be more specific Dave! When you say "...today I can't" what do you really mean? What happens? What are you trying to capture from? On the self-help front ask yourself what changed. Something ALWAYS changed between then and now. Think hard. -->>> === Well, yesterday I was capturing from my PD150, and everything seemed to work fine. I started with Easy Setup, and it didn't work. I changed the Capture/Input tab from DV NTSC 48 kHz to DV NTSC 48 kHz Advanced (2:3:3:2) and it worked! This afternoon I started FCP as usual, logged 2 dozen clips, went to batch capture, saw the Clips Ready window, clicked Continue, and all I got was a General Error. I tried changing back to the initial DV NTSC setting and it still didn't work. I tried to capture Now, and that didn't work either. I've rebooted both my Mac and camera, and am about to delete the FCP program file and reinstall. Right now, I can't think of anything else that might be causing this error message.

November 3rd, 2003, 12:25 PM	#6
Corey MacGregor Regular Crew Join Date: Feb 2003 Location: Vancouver Posts: 74	Usually when i get a General Error, it means that i'm out of disk space. Did you check your scratch disks to make sure you have enough space or that they are set to the correct drive?

November 3rd, 2003, 06:15 PM	#8
Dave Wagner Regular Crew Join Date: Feb 2003 Posts: 28	<<<-- Originally posted by Corey MacGregor : Usually when i get a General Error, it means that i'm out of disk space. Did you check your scratch disks to make sure you have enough space or that they are set to the correct drive? -->>> ===== No, I'm not out of disk space. I've got 130G left on a 160. Went into preferences and reset them.

November 3rd, 2003, 06:19 PM	#9
Jeff Donald Warden Join Date: Mar 2002 Location: Clearwater, FL Posts: 8,287	You may want to upgrade to 10.2.8 or downgrade to 10.2.6 Your OS, 10.2.7 has some known problems. Try upgrading your OS. Do you only have 1 drive? HAve repaired your permissions? Have you run fsck -y at startup? __________________ Jeff Donald Carpe Diem Search DVinfo.net for quick answers \| Where to Buy? From the best in the business: DVinfo.net sponsors

November 3rd, 2003, 06:20 PM	#10
Dave Wagner Regular Crew Join Date: Feb 2003 Posts: 28	<<<-- Originally posted by Jeff Donald : How many drives do you have and what size are they? Are they internal or external? Are they formatted HFS+? -->>> ===== One. 160G. Internal. Format? It came however Apple formatted it. UPDATE: I tried logging clips from another tape and now it's working. It's an AY-DVM63PQ.... but so was the other one. Could it be a timecode issue?

November 3rd, 2003, 06:21 PM	#11
Jeff Donald Warden Join Date: Mar 2002 Location: Clearwater, FL Posts: 8,287	It could possibly be bad TC. Try the old tape and see what happens. __________________ Jeff Donald Carpe Diem Search DVinfo.net for quick answers \| Where to Buy? From the best in the business: DVinfo.net sponsors