Please help! FCP6 Preview Disabled at DVinfo.net

Justin Morgan · January 24th, 2008, 11:47 AM

I've just installed FCP6 (Final cut studio 2.0). I've connected my Canon XM2 but when I go to Log and capture I get 'preview disabled' message in the window. The device control works but all I see are the coloured bars and the preview disabled message.

I'm really behind on this job now trying to fix this issue. Please can anybody help me resolve this! Thanks!

Ryan Mueller · January 24th, 2008, 12:15 PM

Hey Justin,

Are you by any chance trying to capture on a macbook pro with an external hard drive? Cause if you are, try disconnecting the external. I know, from personal experience, that you cannot capture directly to a firewire drive with some macs. Without the use of an express card anyhow.

Ryan

Justin Morgan · January 24th, 2008, 12:18 PM

Thanks Ryan

I'm using a new G5 imac. I seem to have narrowed down the problem considerably. It seems that if I unplug my external hard drive FCP works fine but when the drive is plugged in is when I get the preview disabled message. What's with that????

Ryan Mueller · January 24th, 2008, 12:26 PM

It has to do with the way that the firewire buses are bridged. They are not independent from one another, which I believe is a considerable mistake made by apple. This has driven me nuts on many occasions. I have now bypassed the problem via use of a firewire express card.

Justin Morgan · January 24th, 2008, 12:32 PM

Hmm - is it worth me trying to go to USB instead?

Justin Morgan · January 24th, 2008, 12:35 PM

I just tried a different cable with another smaller external drive and it is working!!! Bizarre but.... hooray!!!

Thanks for your help on this Ryan.

Jim Fields · January 24th, 2008, 01:28 PM

Do an easy setup for the format you shot the footage in. Close the current project, create a new one, connect the camera, import away.

January 24th, 2008, 11:47 AM	#1
Justin Morgan Regular Crew Join Date: Jan 2002 Location: London Posts: 189	Please help! FCP6 Preview Disabled I've just installed FCP6 (Final cut studio 2.0). I've connected my Canon XM2 but when I go to Log and capture I get 'preview disabled' message in the window. The device control works but all I see are the coloured bars and the preview disabled message. I'm really behind on this job now trying to fix this issue. Please can anybody help me resolve this! Thanks!

January 24th, 2008, 12:15 PM	#2
Ryan Mueller Major Player Join Date: Mar 2007 Location: Highlands Ranch, CO Posts: 336	Hey Justin, Are you by any chance trying to capture on a macbook pro with an external hard drive? Cause if you are, try disconnecting the external. I know, from personal experience, that you cannot capture directly to a firewire drive with some macs. Without the use of an express card anyhow. Ryan

January 24th, 2008, 12:18 PM	#3
Justin Morgan Regular Crew Join Date: Jan 2002 Location: London Posts: 189	Thanks Ryan I'm using a new G5 imac. I seem to have narrowed down the problem considerably. It seems that if I unplug my external hard drive FCP works fine but when the drive is plugged in is when I get the preview disabled message. What's with that????

January 24th, 2008, 12:26 PM	#4
Ryan Mueller Major Player Join Date: Mar 2007 Location: Highlands Ranch, CO Posts: 336	It has to do with the way that the firewire buses are bridged. They are not independent from one another, which I believe is a considerable mistake made by apple. This has driven me nuts on many occasions. I have now bypassed the problem via use of a firewire express card.

January 24th, 2008, 12:32 PM	#5
Justin Morgan Regular Crew Join Date: Jan 2002 Location: London Posts: 189	Hmm - is it worth me trying to go to USB instead?

January 24th, 2008, 12:35 PM	#6
Justin Morgan Regular Crew Join Date: Jan 2002 Location: London Posts: 189	I just tried a different cable with another smaller external drive and it is working!!! Bizarre but.... hooray!!! Thanks for your help on this Ryan.

January 24th, 2008, 01:28 PM	#7
Jim Fields Major Player Join Date: Oct 2006 Location: Fort Worth Texas Posts: 247	Do an easy setup for the format you shot the footage in. Close the current project, create a new one, connect the camera, import away.