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April 2nd, 2012, 07:46 AM
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#1 |
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Tourist
Join Date: Mar 2010
Location: CT
Posts: 4
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Scopebox 3 not working with HPX250
Trying to get Scopebox to work with my new HPX250 but it refuses to show the output of the camera.
I know I have everything set correctly on the camcorder because I also have Adobe OnLocation and when I launch that app I immediately see the picture displayed in OnLocations camera window. (HPX250 is set for DVCProHD output) Any help or suggestions would be appreciated |
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April 2nd, 2012, 07:50 AM
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#2 |
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Sponsor: divergent media
Join Date: Jun 2004
Location: St. Paul, MN
Posts: 201
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Re: Scopebox 3 not working with HPX250
Do you see the HPX listed when you go to add a source? What happens when you add it - a black window, or a spinning wheel? Which frame setting is the HPX in?
If you want to reach us directly, you can shoot an email to support@divergentmedia.com. |
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April 2nd, 2012, 09:19 AM
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#3 |
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Tourist
Join Date: Mar 2010
Location: CT
Posts: 4
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Re: Scopebox 3 not working with HPX250
Yes, the HPX250 shows up in the source list.
When the HPX250 is added the application will try to connect with a spinning wheel in the source window, the source window remains black. A force quit is required or the application will crash to the desktop. The HPX250 is set for DVCProHD 60 - NOT using any of the n settings as I know that firewire out is not supported in the n modes. The HPX250 works correctly in Adobe OnLocation as well as HD Monitor Pro. I would like to use Scopebox, but can not at this point. Thanks for your help |
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April 2nd, 2012, 09:27 AM
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#4 |
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Sponsor: divergent media
Join Date: Jun 2004
Location: St. Paul, MN
Posts: 201
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Re: Scopebox 3 not working with HPX250
Thanks - I got your email, and will respond on that side (so that we don't have two parallel conversations going). I'll update this thread once we've sorted out what's going on.
-Colin |
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