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June 21st, 2017, 04:18 AM
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#1 |
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Trustee
Join Date: May 2010
Location: England liverpool
Posts: 1,343
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12gb but 4gb only usable help
I installed 3x4GB ram and a new SSD disc but now the computer is saying 12 gb but only 4 is usable. Tried you tube with the settings on windows like boot settings and stuff but to no avail. anyone help.
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June 21st, 2017, 04:47 AM
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#2 |
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Inner Circle
Join Date: May 2004
Location: USA
Posts: 3,005
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Re: 12gb but 4gb only usable help
Could be a lot of things:
Ram compatible with mobo Some ram needs to be purchased and installed in pairs. OS 64bit? Update bios Ram fully seated Maybe those slots are bad. Try moving the original ram to see if they work. Read the mobo manual carefully about the ram. |
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June 21st, 2017, 02:12 PM
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#3 |
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Trustee
Join Date: May 2010
Location: England liverpool
Posts: 1,343
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Re: 12gb but 4gb only usable help
Cheers Pete , updated Bios, sorted settings it sees there is 12gb ram but says 4gb usable in brackets. Checked and they are seated and cleaned. 64bit system.
Emailed gigabyte they say use original windows disc and save all work and see if that helps ? |
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June 27th, 2017, 03:07 AM
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#4 |
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Inner Circle
Join Date: May 2005
Location: Burnaby, BC, Canada
Posts: 3,053
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Re: 12gb but 4gb only usable help
Activate your XMP profile if you're using XMP certified memory. Clears up most of the issues.
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