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June 19th, 2012, 03:30 PM
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#1 |
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Major Player
Join Date: Dec 2006
Location: Berlin and Geneva
Posts: 259
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Terrific support - many thanks !
While shooting in Switzerland in May, we had a setup problem with a rental Nanoflash. There was no local support. Dan Keaton was totally available and solved the problem trans-atlantically for us via Skype, despite the time zone differences. It must have been somthing like 5AM for him.
The Nanoflash worked impeccably during the takes later in the day. I was VERY impressed with this customer service. Many Thanks ! |
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June 20th, 2012, 02:34 AM
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#2 |
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Inner Circle
Join Date: Dec 2002
Location: Augusta Georgia
Posts: 5,421
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Re: Terrific support - many thanks !
Dear Claude,
Thank you very much. All of our team strives to provide world-class customer service. It is nice to know when we succeed!
__________________
Dan Keaton Augusta Georgia |
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