Premiere Pro CS4 Audio Problem with NanoFalsh Files at DVinfo.net

Dusty Powers · March 11th, 2011, 10:40 AM

We are trying to edit video footage recorded at 1920x1080 @ 100mbps, recorded on the NanoFlash to compact flash cards (.MXF files) in Premiere Pro CS4 (Windows XP). The editor has the MainConcept MPEG Pro HD 4.1 plugin installed. Premiere will import and play the video files, and import the 4 video tracks, but there is no data in the audio tracks i.e. no sound and no waveform. The audio is 48khz 24-bit. Premiere appears to attempt to conform the audio, and even creates .cfa files, but again, no data, no sound. We cannot find a MainConcept 100mbps preset, nor an option to select 100mbps. Any thoughts on why I am not getting any audio when I drag over these files?

Playback works greats on VLC.

Camera used ; HDX-900 / 1080 / 23.9

Andy Mangrum · March 11th, 2011, 01:26 PM

Hello Dusty,

Have you tried playback in Sony XDCAM viewer? it displays much more information and is a much better tool than VLC,

Sony : XDCAM & XDCAM EX Software Downloads : United Kingdom

Can you verify that there is audio present in the files using Sony XDCAM viewer, or playing your files back out of the nanoFlash?

I will try to replicate the Issue here,

Also under preferences, do you have your audio device set correctly? (set for your external speakers etc) and not to play audio out of a capture card, etc.

Best Regards

Dusty Powers · March 11th, 2011, 06:19 PM

Andy:

Thanks for your suggestion.

We have verified that there is audio in the files via VLC. We know that there is audio.

The thought is that the audio configuration is correct as evidenced by the fact that the “stripped” audio files play fine.

We also rendered the file earlier just to see if it would change things and that didn’t work either.

I get sense that there is a problem between the MainConcept plugin and CS4 in the processing of the NanoFlash files.

Roman Stikel · March 12th, 2011, 11:34 AM

The Fix for Nanoflash files and Adobe P Pro comes in the 5.03 Version, an update to Version 5. There PPPro handles the Nanoflash and it sound files without problem. CS4 does not have the native ability to handle nanoflash sound files correctly. You need the CS5 for that to work.
Roman

Steve Siegel · March 13th, 2011, 10:25 AM

Roman,
Is there a fix either in PPro CS4 or in Nanoflash to get the audio to work? Upgrading to CS5 is a pretty expensive proposition.

Dusty Powers · March 13th, 2011, 11:08 AM

Roman and Steve:

As per CD, it is my understanding that the MainConcept MPEG Pro HD 4.1 plugin for CS4 (which is installed) should allow CS4 to work with the NanoFlash files. Please correct me if I'm wrong.

Thank you.

Dusty

Dan Keaton · March 13th, 2011, 02:45 PM

Dear Dusty,

Yes, you are correct.

We need to troubleshoot this issue Steve and Roman.

Here is our contact info (including my phone numbers for 24/7 support):

Support Contacts | Convergent Design

Roman Stikel · March 15th, 2011, 08:00 AM

If the Main concept plug in is expensive, might have to look at what the cost would be to upgrade to CS5. It is 64bit native, but with GPU acceleration, it does help to work with those large nanoflash files.
Roman

Dusty Powers · March 16th, 2011, 07:18 AM

Roman:

The MainConcept plug-in has already been purchased. MainConcept as well as Andy Mangrum at Convergent Design is working with us to find a solution. He has our files and I'm sure we will hear something back soon.

Up grading to CS5 might be one way to solve the problem, but if the decision was made to spend any money to upgrade, it would be to a FC Pro system.

Thanks.

March 11th, 2011, 10:40 AM	#1
Dusty Powers Regular Crew Join Date: Nov 2009 Location: Wilmington, NC Posts: 31	Premiere Pro CS4 Audio Problem with NanoFalsh Files We are trying to edit video footage recorded at 1920x1080 @ 100mbps, recorded on the NanoFlash to compact flash cards (.MXF files) in Premiere Pro CS4 (Windows XP). The editor has the MainConcept MPEG Pro HD 4.1 plugin installed. Premiere will import and play the video files, and import the 4 video tracks, but there is no data in the audio tracks i.e. no sound and no waveform. The audio is 48khz 24-bit. Premiere appears to attempt to conform the audio, and even creates .cfa files, but again, no data, no sound. We cannot find a MainConcept 100mbps preset, nor an option to select 100mbps. Any thoughts on why I am not getting any audio when I drag over these files? Playback works greats on VLC. Camera used ; HDX-900 / 1080 / 23.9

March 11th, 2011, 01:26 PM	#2
Andy Mangrum Sponsor: Convergent Design Join Date: Jul 2010 Location: Colorado Springs Colorado Posts: 166	Re: Premiere Pro CS4 Audio Problem with NanoFalsh Files Hello Dusty, Have you tried playback in Sony XDCAM viewer? it displays much more information and is a much better tool than VLC, Sony : XDCAM & XDCAM EX Software Downloads : United Kingdom Can you verify that there is audio present in the files using Sony XDCAM viewer, or playing your files back out of the nanoFlash? I will try to replicate the Issue here, Also under preferences, do you have your audio device set correctly? (set for your external speakers etc) and not to play audio out of a capture card, etc. Best Regards __________________ Andy Mangrum, Tech Support Convergent Design, Inc

March 11th, 2011, 06:19 PM	#3
Dusty Powers Regular Crew Join Date: Nov 2009 Location: Wilmington, NC Posts: 31	Re: Premiere Pro CS4 Audio Problem with NanoFalsh Files Andy: Thanks for your suggestion. We have verified that there is audio in the files via VLC. We know that there is audio. The thought is that the audio configuration is correct as evidenced by the fact that the “stripped” audio files play fine. We also rendered the file earlier just to see if it would change things and that didn’t work either. I get sense that there is a problem between the MainConcept plugin and CS4 in the processing of the NanoFlash files.

March 12th, 2011, 11:34 AM	#4
Roman Stikel Regular Crew Join Date: May 2010 Location: Kenosha Posts: 39	Re: Premiere Pro CS4 Audio Problem with NanoFalsh Files The Fix for Nanoflash files and Adobe P Pro comes in the 5.03 Version, an update to Version 5. There PPPro handles the Nanoflash and it sound files without problem. CS4 does not have the native ability to handle nanoflash sound files correctly. You need the CS5 for that to work. Roman

March 13th, 2011, 10:25 AM	#5
Steve Siegel Major Player Join Date: Nov 2001 Location: Albuquerque, New Mexico, USA Posts: 840	Re: Premiere Pro CS4 Audio Problem with NanoFalsh Files Roman, Is there a fix either in PPro CS4 or in Nanoflash to get the audio to work? Upgrading to CS5 is a pretty expensive proposition.

March 13th, 2011, 11:08 AM	#6
Dusty Powers Regular Crew Join Date: Nov 2009 Location: Wilmington, NC Posts: 31	Re: Premiere Pro CS4 Audio Problem with NanoFalsh Files Roman and Steve: As per CD, it is my understanding that the MainConcept MPEG Pro HD 4.1 plugin for CS4 (which is installed) should allow CS4 to work with the NanoFlash files. Please correct me if I'm wrong. Thank you. Dusty

March 13th, 2011, 02:45 PM	#7
Dan Keaton Inner Circle Join Date: Dec 2002 Location: Augusta Georgia Posts: 5,421	Re: Premiere Pro CS4 Audio Problem with NanoFalsh Files Dear Dusty, Yes, you are correct. We need to troubleshoot this issue Steve and Roman. Here is our contact info (including my phone numbers for 24/7 support): Support Contacts \| Convergent Design __________________ Dan Keaton Augusta Georgia

March 15th, 2011, 08:00 AM	#8
Roman Stikel Regular Crew Join Date: May 2010 Location: Kenosha Posts: 39	Re: Premiere Pro CS4 Audio Problem with NanoFalsh Files If the Main concept plug in is expensive, might have to look at what the cost would be to upgrade to CS5. It is 64bit native, but with GPU acceleration, it does help to work with those large nanoflash files. Roman

March 16th, 2011, 07:18 AM	#9
Dusty Powers Regular Crew Join Date: Nov 2009 Location: Wilmington, NC Posts: 31	Re: Premiere Pro CS4 Audio Problem with NanoFalsh Files Roman: The MainConcept plug-in has already been purchased. MainConcept as well as Andy Mangrum at Convergent Design is working with us to find a solution. He has our files and I'm sure we will hear something back soon. Up grading to CS5 might be one way to solve the problem, but if the decision was made to spend any money to upgrade, it would be to a FC Pro system. Thanks.