HD-SDI Output and nano Firmware 1.1.154 at DVinfo.net

Mike Schell · January 26th, 2010, 10:14 PM

We have recently discovered that a very limited number of nanoFlash units do not output an HD-SDI signal when loaded with version 1.1.154 of the firmware. The problem occurs on both loop-thru and playback. The nanoFlash does record properly, but there is no output on the HD-SDI spigot for monitoring/viewing.

We received a failing unit this afternoon and hope to track down the problem in the next day or so. It appears to be a timing related issue that affects a very limited number of the video processor chips (the FPGA). Most nanoFlash units work properly with firmware 1.1.154.

In the interium, please check the HD-SDI ouptut on your nanoFlash to ensure proper operation. If the output is inoperative, please send an e-mail to support (at) convergent-design.com, so we can get a more accurate accessment of the issue. You can then roll-back to firmware version 1.0.122 and the HD-SDI output should work fine.

Again, this problem has been identified on 3 units, thus far, so it is a very limited issue. Most nanoFlash units work fine with firmware 1.1.154. But, please check your unit before going out on the next shoot.

We apologize for the problem and hope to resolve quickly.

Best-

Ned Soltz · January 27th, 2010, 09:33 AM

FYI, my unit is fine.

Likewise, my wife's Toyota is not affected.

Guess we just might be living right these days.

Ned Soltz

Mike Schell · January 27th, 2010, 10:46 AM

Hi Ned-
Glad the nano and Toyota are both doing fine! Thankfully, my Prius was also not affected.

Looks like the problem is related to HD-SDI jitter. We are looking into the failing unit today.

Thanks for the feedback and glad to hear you are "living right".

Cheers-

Bob Griffiths · February 1st, 2010, 08:41 PM

Any word on this? I'm heading out on the road later this month...

Thanks!

Dan Keaton · February 2nd, 2010, 05:21 AM

Dear Friends,

If you monitor works with the nanoFlash, then you are ok.

We are busy trying to determine why just a few units exhibit this behavior.

We have determined, that for these few units, that the HD-SDI "jitter" is too high.

And, it depends on which monitor one is using. We seem to have more trouble with the Panasonic monitors, Sony monitors seem to work. (Just to be clear this is our problem, not Panasonics).

If your monitor does not work with your nanoFlash, then we would like to hear from you.

Please send an email, with your nanoFlash serial number, your name and phone number, to:

support (at) convergent-design (dot) com

Bob Griffiths · February 2nd, 2010, 10:38 AM

Hey Dan,

Bear in mind that I am seeing this problem with my brandy new Marshall LCD651ST and not seeing it in my Panasonic BT-LH1760P.

Thanks!

Dan Keaton · February 2nd, 2010, 10:43 AM

Dear Bob,

Thanks for the update.

Paul Cronin · February 2nd, 2010, 01:47 PM

My Marshall V-LCD70XP-3GSDI works fine with the Nano.

Pierre Bleue · February 11th, 2010, 09:09 AM

I have the same problem with my nanoflash recorder, the HD-SDI output not working
today at all with any monitor and with the last 2 firmware versions. The signal degradation was very gradual and then after 1 month of use it does not work at all with any
monitor.

I use to help the HDMI output but the signal
Video is much less practice with the material of classical shooting.
It s not a good solution.

Convergent Design nanoFlash does not offer a solution ?

Mike Schell · February 11th, 2010, 09:53 AM

We found the issue on the HD-SDI output. We made a small change to the driver voltage swing which reduces the output jitter. A JVC and Marshall monitor, which were previously failing, are now working properly.

We are cleaning up a few minors bugs in the code and hope to release a beta update in the next day or so. I will post a message on the forum when the code is ready for download. Also, if you have registered your nanoFlash (send a message to support (at) convergent-design.com), you will also receive e-mail notification of the new firmware.

I apologize for the problem, but this new firmware should resolve the issue.

Best-

Pierre Bleue · February 19th, 2010, 08:40 AM

I have the same problem with nanoFlash firmware Beta 1.5.31, the HD-SDI output not working with my HD monitor (BON Classic BLM084).

Dan Keaton · February 19th, 2010, 08:55 AM

Dear Pierre,

We will be happy to assist. Please help us with a little more information.

Does the monitor display the signal when connected directly to the camera?

What frame rate/mode are you using?

Have you tried the E to E menu option?

Does any other monitor work with the nanoFlash.

Mike Schell · February 19th, 2010, 09:07 AM

Quote:

Originally Posted by Pierre Bleue

I have the same problem with nanoFlash firmware Beta 1.5.31, the HD-SDI output not working with my HD monitor (BON Classic BLM084).

Hi Pierre-
Could you test on a different brand of monitor (maybe Sony, Panasonic or JVC)? We are trying to locate a BON monitor, but I cannot find a source in the US. We need to know if this a problem with this particular brand of monitors, or if there is a problem with your nanoFlash hardware.

Thanks-

Pierre Bleue · February 21st, 2010, 11:35 AM

Sorry, i don't have an other monitor with hd-sdi :(

my two monitor are BON BLM084

CVC WebShop

my monitor are ok with other video source (ex: camera linked directly in 1080I)

(With the nanoflash the signal degradation was very gradual and then after 1 month of use.)

I try to find an other monitor hd for a final test...

Pierre Bleue · March 2nd, 2010, 10:33 AM

i try the output HD SDI of nanoflash with 2 other monitor and system video HD (JVC and via TV-one HD rack) ... no signal, this output is really H.S. !!!

It a big problem because the HDMI output is too strange with firmware Beta 1.5.31

1920.1080 50I > IFRAME 100mbits REC: 25PSF and PLAY: 25PSF
live : no signal ,
play : ok but with many drop in monitor
CF files : OK (whitout drop).

1920.1080 50I > IFRAME 100mbits REC: 50I and PLAY: 25PSF
live : OK ,
play : many bug, freeze... :((, no signal
CF files corrupted or hide in compact flash (Mac et PC)

today... it s not possible for a professionnal use.

Got a real solution?

Can you return the equipment or replacement
repair?

January 26th, 2010, 10:14 PM	#1
Mike Schell Convergent Design Join Date: Apr 2005 Location: Colorado Springs, CO Posts: 869	HD-SDI Output and nano Firmware 1.1.154 We have recently discovered that a very limited number of nanoFlash units do not output an HD-SDI signal when loaded with version 1.1.154 of the firmware. The problem occurs on both loop-thru and playback. The nanoFlash does record properly, but there is no output on the HD-SDI spigot for monitoring/viewing. We received a failing unit this afternoon and hope to track down the problem in the next day or so. It appears to be a timing related issue that affects a very limited number of the video processor chips (the FPGA). Most nanoFlash units work properly with firmware 1.1.154. In the interium, please check the HD-SDI ouptut on your nanoFlash to ensure proper operation. If the output is inoperative, please send an e-mail to support (at) convergent-design.com, so we can get a more accurate accessment of the issue. You can then roll-back to firmware version 1.0.122 and the HD-SDI output should work fine. Again, this problem has been identified on 3 units, thus far, so it is a very limited issue. Most nanoFlash units work fine with firmware 1.1.154. But, please check your unit before going out on the next shoot. We apologize for the problem and hope to resolve quickly. Best- __________________ Mike Schell Convergent Design

January 27th, 2010, 10:46 AM	#3
Mike Schell Convergent Design Join Date: Apr 2005 Location: Colorado Springs, CO Posts: 869	HD-SDI Output Issue on nanoFlash Hi Ned- Glad the nano and Toyota are both doing fine! Thankfully, my Prius was also not affected. Looks like the problem is related to HD-SDI jitter. We are looking into the failing unit today. Thanks for the feedback and glad to hear you are "living right". Cheers- __________________ Mike Schell Convergent Design

February 1st, 2010, 08:41 PM	#4
Bob Griffiths Regular Crew Join Date: Sep 2009 Location: Carbondale, Colorado Posts: 117	No news is... Any word on this? I'm heading out on the road later this month... Thanks! __________________ Bob FireDancer Productions, Inc.

February 2nd, 2010, 05:21 AM	#5
Dan Keaton Inner Circle Join Date: Dec 2002 Location: Augusta Georgia Posts: 5,421	Dear Friends, If you monitor works with the nanoFlash, then you are ok. We are busy trying to determine why just a few units exhibit this behavior. We have determined, that for these few units, that the HD-SDI "jitter" is too high. And, it depends on which monitor one is using. We seem to have more trouble with the Panasonic monitors, Sony monitors seem to work. (Just to be clear this is our problem, not Panasonics). If your monitor does not work with your nanoFlash, then we would like to hear from you. Please send an email, with your nanoFlash serial number, your name and phone number, to: support (at) convergent-design (dot) com __________________ Dan Keaton Augusta Georgia

February 2nd, 2010, 10:38 AM	#6
Bob Griffiths Regular Crew Join Date: Sep 2009 Location: Carbondale, Colorado Posts: 117	Marshall Monitor too... Hey Dan, Bear in mind that I am seeing this problem with my brandy new Marshall LCD651ST and not seeing it in my Panasonic BT-LH1760P. Thanks! __________________ Bob FireDancer Productions, Inc.

January 27th, 2010, 09:33 AM	#2
Ned Soltz Major Player Join Date: May 2006 Location: Teaneck, NJ Posts: 659	FYI, my unit is fine. Likewise, my wife's Toyota is not affected. Guess we just might be living right these days. Ned Soltz

February 2nd, 2010, 10:43 AM	#7
Dan Keaton Inner Circle Join Date: Dec 2002 Location: Augusta Georgia Posts: 5,421	Dear Bob, Thanks for the update. __________________ Dan Keaton Augusta Georgia

February 2nd, 2010, 01:47 PM	#8
Paul Cronin Inner Circle Join Date: Dec 2005 Location: Rhode Island Posts: 4,048	My Marshall V-LCD70XP-3GSDI works fine with the Nano. __________________ Paul Cronin www.paulcroninstudios.com

February 11th, 2010, 09:09 AM	#9
Pierre Bleue Tourist Join Date: Feb 2010 Location: France / Paris Posts: 4	HD-SDI out really HS ? :-( I have the same problem with my nanoflash recorder, the HD-SDI output not working today at all with any monitor and with the last 2 firmware versions. The signal degradation was very gradual and then after 1 month of use it does not work at all with any monitor. I use to help the HDMI output but the signal Video is much less practice with the material of classical shooting. It s not a good solution. Convergent Design nanoFlash does not offer a solution ?

February 11th, 2010, 09:53 AM	#10
Mike Schell Convergent Design Join Date: Apr 2005 Location: Colorado Springs, CO Posts: 869	HD-SDI Output Fix We found the issue on the HD-SDI output. We made a small change to the driver voltage swing which reduces the output jitter. A JVC and Marshall monitor, which were previously failing, are now working properly. We are cleaning up a few minors bugs in the code and hope to release a beta update in the next day or so. I will post a message on the forum when the code is ready for download. Also, if you have registered your nanoFlash (send a message to support (at) convergent-design.com), you will also receive e-mail notification of the new firmware. I apologize for the problem, but this new firmware should resolve the issue. Best- __________________ Mike Schell Convergent Design

February 19th, 2010, 08:40 AM	#11
Pierre Bleue Tourist Join Date: Feb 2010 Location: France / Paris Posts: 4	Beta 1.5.31 isnt not good for this bug I have the same problem with nanoFlash firmware Beta 1.5.31, the HD-SDI output not working with my HD monitor (BON Classic BLM084).

February 19th, 2010, 08:55 AM	#12
Dan Keaton Inner Circle Join Date: Dec 2002 Location: Augusta Georgia Posts: 5,421	Dear Pierre, We will be happy to assist. Please help us with a little more information. Does the monitor display the signal when connected directly to the camera? What frame rate/mode are you using? Have you tried the E to E menu option? Does any other monitor work with the nanoFlash. __________________ Dan Keaton Augusta Georgia

February 21st, 2010, 11:35 AM	#14
Pierre Bleue Tourist Join Date: Feb 2010 Location: France / Paris Posts: 4	problem with nanoFlash hdsdi out Sorry, i don't have an other monitor with hd-sdi :( my two monitor are BON BLM084 CVC WebShop my monitor are ok with other video source (ex: camera linked directly in 1080I) (With the nanoflash the signal degradation was very gradual and then after 1 month of use.) I try to find an other monitor hd for a final test...

March 2nd, 2010, 10:33 AM	#15
Pierre Bleue Tourist Join Date: Feb 2010 Location: France / Paris Posts: 4	HD-SDI out H.S. i try the output HD SDI of nanoflash with 2 other monitor and system video HD (JVC and via TV-one HD rack) ... no signal, this output is really H.S. !!! It a big problem because the HDMI output is too strange with firmware Beta 1.5.31 1920.1080 50I > IFRAME 100mbits REC: 25PSF and PLAY: 25PSF live : no signal , play : ok but with many drop in monitor CF files : OK (whitout drop). 1920.1080 50I > IFRAME 100mbits REC: 50I and PLAY: 25PSF live : OK , play : many bug, freeze... :((, no signal CF files corrupted or hide in compact flash (Mac et PC) today... it s not possible for a professionnal use. Got a real solution? Can you return the equipment or replacement repair?