Encoding Issue

Joseph Kassana · July 23rd, 2007, 12:51 PM

So I'm done capturing 10 minutes of footage from the canon hv20 and press 'stop' it says one moment please encoding footage.

And nothing happens. Nothing at all. It just freezes.

I have a good PC, I have updated windows. Why??

Steven Gotz · July 23rd, 2007, 02:42 PM

I have had that happen. When you close HDLink, did you check to see if the file was there?

Try capturing just the MPEG file and convert in a second step. Does that work?

Joseph Kassana · July 24th, 2007, 02:05 AM

Nope, nada don't work. BAdly frsutrating.

Ben Winter · July 24th, 2007, 03:38 AM

Submit a trouble ticket to cineform.

Steven Thomas · July 24th, 2007, 07:03 AM

When I first installed Cineform, I had a similar issue. Cineform would freeze during capture using firewire. I tried rebooting and check connection, still NG.

I ended up uninstalling Cineform and reinstalling and it worked.

Steven Gotz · July 24th, 2007, 07:37 AM

Try using the free utility HDVSplit. If that works to give you M2T files, use HDLink to convert them to Cineform. If that works, at least you have a workaround until you get it figured out.

David Newman · July 24th, 2007, 08:53 AM

As Steven Thomas discovered, sometimes it is just an install issue. If you can't capture M2T files, something is very wrong. Please try an uninstall and a re-install.

Joseph Kassana · July 26th, 2007, 09:53 AM

Will try this. Don't I loose my activation when I uninstall?

Pete Bauer · July 26th, 2007, 10:34 AM

No, your activation will still be on the computer unless you take specific steps to de-activate.

July 23rd, 2007, 12:51 PM	#1
Joseph Kassana Regular Crew Join Date: Jun 2007 Location: London Posts: 92	Encoding Issue - Really frustraing So I'm done capturing 10 minutes of footage from the canon hv20 and press 'stop' it says one moment please encoding footage. And nothing happens. Nothing at all. It just freezes. I have a good PC, I have updated windows. Why??

July 23rd, 2007, 02:42 PM	#2
Steven Gotz Trustee Join Date: May 2002 Location: Clermont, FL Posts: 1,520	I have had that happen. When you close HDLink, did you check to see if the file was there? Try capturing just the MPEG file and convert in a second step. Does that work? __________________ Steven Gotz http://www.stevengotz.com

July 24th, 2007, 03:38 AM	#4
Ben Winter Trustee Join Date: Jun 2005 Location: Hollywood, CA Posts: 1,675 Images: 1	Submit a trouble ticket to cineform. __________________ BenWinter.com

July 24th, 2007, 07:37 AM	#6
Steven Gotz Trustee Join Date: May 2002 Location: Clermont, FL Posts: 1,520	Try using the free utility HDVSplit. If that works to give you M2T files, use HDLink to convert them to Cineform. If that works, at least you have a workaround until you get it figured out. __________________ Steven Gotz http://www.stevengotz.com

July 24th, 2007, 08:53 AM	#7
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	As Steven Thomas discovered, sometimes it is just an install issue. If you can't capture M2T files, something is very wrong. Please try an uninstall and a re-install. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

July 24th, 2007, 02:05 AM	#3
Joseph Kassana Regular Crew Join Date: Jun 2007 Location: London Posts: 92	Nope, nada don't work. BAdly frsutrating.

July 24th, 2007, 07:03 AM	#5
Steven Thomas Trustee Join Date: Sep 2005 Location: Gilbert, AZ Posts: 1,896	When I first installed Cineform, I had a similar issue. Cineform would freeze during capture using firewire. I tried rebooting and check connection, still NG. I ended up uninstalling Cineform and reinstalling and it worked.

July 26th, 2007, 09:53 AM	#8
Joseph Kassana Regular Crew Join Date: Jun 2007 Location: London Posts: 92	Will try this. Don't I loose my activation when I uninstall?

July 26th, 2007, 10:34 AM	#9
Pete Bauer Wrangler Join Date: May 2003 Location: Eagle River, AK Posts: 4,100	No, your activation will still be on the computer unless you take specific steps to de-activate. __________________ Pete Bauer The most beautiful thing we can experience is the mysterious. It is the source of all true art and science. Albert Einstein Trying to solve a DV mystery? You may find the answer behind the SEARCH function ... or be able to join a discussion already in progress!