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August 25th, 2007, 07:03 AM
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#31 |
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Regular Crew
Join Date: Sep 2005
Location: UK
Posts: 173
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I'm a NEO user, tried all of this (removing files, running .reg file) and I still can't import into AE CS3. I appreciate that this isn't just cineform's fault, but a fix is obviously needed.
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August 29th, 2007, 03:26 AM
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#32 |
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New Boot
Join Date: Nov 2006
Location: The Netherlands
Posts: 24
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Is the latest build supposed to fix the AE CS3 problems? Because right now it just crashes my AE CS3 whenever I import a CineForm AVI.
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August 29th, 2007, 09:32 AM
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#33 |
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CTO, CineForm Inc.
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,095
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The latest build fixes all of this, if it doesn't you will likely have an install issue, and need to contact support.
__________________
David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman |
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August 29th, 2007, 10:58 AM
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#34 | |
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Major Player
Join Date: Dec 2006
Location: Tampa Florida
Posts: 347
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Quote:
Whith the new CF build 90 I don't have that issue anymore. Also I have to mention that I reinstalled the AEcs3 cause with the latelest update from last week of AE my Cf avi files were crashing. At that time I was using the 89 build so I don't know if I update AE again It will have the same problem again. I hope not. But try reinstalling. |
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August 29th, 2007, 01:40 PM
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#35 |
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New Boot
Join Date: Nov 2006
Location: The Netherlands
Posts: 24
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Thanks for the fix, CF! I'll reinstall tomorrow.
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August 31st, 2007, 10:43 AM
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#36 |
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New Boot
Join Date: Mar 2007
Location: Luxemburg
Posts: 8
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I post also here :
- last week we captured test shots with Neo HdLink NEOHDv305b135-070801 - today we have installed AE CS3 (should be the latest release) and then we have uninstalled the previous CF version and installed the new NEOHDv310b137-070827 when we try to import one of the avi captured last week, AE crashes saying there is a problem with "cfhd.dll" ?? any solution for us to keep on doing our tests ??? Denis |
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August 31st, 2007, 11:00 AM
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#37 |
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CTO, CineForm Inc.
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,095
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Talk to support as AE should not be using CFHD.dll, that suggests you did not get im-CFHD_File_Import.prm installed in C:\Program Files\Adobe\Common\Plug-ins\CS3\MediaCore -- please check that and report to the support team.
__________________
David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman |
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August 31st, 2007, 11:16 AM
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#38 |
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New Boot
Join Date: Mar 2007
Location: Luxemburg
Posts: 8
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David, Thks for your super fast answer
yes this file is not present in ...Common.. directory okay, I contact the support now |
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August 31st, 2007, 12:20 PM
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#39 |
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CTO, CineForm Inc.
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,095
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While that file missing likely indicates you registry installer path for CS3 is wrong or missing, you can install that particular files manually as it is also located in the Premiere plug-in founder located here : C:\Program Files\Adobe\Adobe Premiere Pro CS3\Plug-ins\en_US\CineForm
__________________
David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman |
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