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June 18th, 2007, 02:15 AM | #1 |
Regular Crew
Join Date: Sep 2006
Location: San Jose, Costa Rica
Posts: 39
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Neo HDV crashes. "The parameter is incorrect" keeps popping up.
I downloaded Neo HDV trail and I am very interested in buying it. The problem is that, a pop up window with the message "The parameter is incorrect" appears randomly. Sometimes I just click ok and the capture keeps on without any problem, but sometimes it crashes and Neo justs down.
Any ideas or similar problems? |
June 18th, 2007, 09:10 AM | #2 |
CTO, CineForm Inc.
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,095
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Normally there is more information is an error message if it is coming from CineForm, often with cryptic line number and ten character error codes -- while not very user friendly, they are very helpful to CineForm. I you have more information please follow up, but I've never heard of that message, nor does that string exist in our code base. Try an uninstall then a re-install, just in case. Your are also welcome to file a trouble ticket at cineform.com/support.
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David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman |
June 18th, 2007, 05:43 PM | #3 |
Regular Crew
Join Date: Sep 2006
Location: San Jose, Costa Rica
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I reinstalled and the exact error keeps popping up from time to time.
But now another error is ocurring, this is what the log says: Error (0x3)during conversion (hr = 080070070). Resuming It keeps on resuming and resuming without capturing anything Thanks for the reply |
June 18th, 2007, 05:56 PM | #4 |
CTO, CineForm Inc.
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,095
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Again there are no lines numbers in the error, nor is that error number in any of our docs. Please file a trouble ticket with cineform.com/support. Note: googling "80070070" says you are running out of disk space -- that might be it.
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David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman |
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