Prospect HD -- various questions

Bob Hart · May 7th, 2007, 09:29 AM

Thank you David for your prompt response as always.

I shall try the re-install.

It may well be my mismanagement of the software. I normally capture via HDLink and previously have capture-converted quite long files without problems, imported into Premiere Pro 2 and simply marked ins and outs and inserted to timeline and exported.

I don' t think there is too much wrong as the computer hasn't given up and asked me to phone home to Uncle Bill (Microsoft).

Stephen Armour · May 10th, 2007, 08:52 AM

Okay, I filed a support request with CF, but someone here might have a suggestion faster....help David ...!

I upgraded to Prospect and it loaded to the Premiere CS3 beta I also had installed, not to PP2. When I deleted the Premiere CS3 session, I also deleted CF Prospect, then tried to reinstall it. It keeps stopping halfway thru and saying it can't find the Premiere "Plugins" folder! It is there with the PP2 and working just fine.

I tried to delete anything refering to Cineform in the system hive, but all to no avail.

Any suggestions? Help, I need to work!

David Newman · May 10th, 2007, 09:16 AM

Removing CS3 breaks PPro-2 for installers. You need to restore a registry key. The attached zipped registry keys (double click on them) will allow you to select and repair whether 2.0 or CS3 is the current version of Premiere for the plug-ins installer.

Bob Hart · May 10th, 2007, 09:44 AM

Tried the re-install. Things didn't change. However, a test conversion of another long file went fine even with scene detect selected on, so it might have just been a faulty recording.

Stephen Armour · May 10th, 2007, 09:55 AM

Quote:

Originally Posted by David Newman

Removing CS3 breaks PPro-2 for installers. You need to restore a registry key. The attached zipped registry keys (double click on them) will allow you to select and repair whether 2.0 or CS3 is the current version of Premiere for the plug-ins installer.

Oh yeah! David, you get a medal! That's why you guys are on my list of "best in class"!

Thanks mucho, worked great!

Stephen Armour · May 10th, 2007, 05:39 PM

Maybe I missed this somewhere, but is this a known bug?:

ANY time stretch on a 1920x1080 CF'ed clip will crash PP2 when it tries to compile it. It's a showstopper, as it will complete crash out of PP2, disappearing "pop!" It starts to compile, then suddenly freezes and gives me a message about not having access authority or something to the HDD. I switched to another RAID and to a standalone Cheetah 10K drive, but same-o.

Anything I've missed on this?

David Newman · May 10th, 2007, 07:27 PM

Working fine here. File a trouble ticket will full details to see if support can help you out.

Ruben Torrejon · May 14th, 2007, 12:49 PM

I am having some troubles with the Prospect 2K v.3 (I obtained an update from Prospect HD). When using any Prospect 2K template with Cineform 1920x1080 AVI files (captured and onverted awhile back using Prospect HD)I cannot render timeline when needed or export movie. At the end of the process I get a warning message (something like "disk is either full or you don't rights to manage it" but in spanish... I live in Madrid). I must say I'm using Windows Vista Bussines but until now I didn't encountered any problems. Using any other template (Adobe HD-SDI, Canon HDV, Adobe SD) I don't get any warning message and everything's working... I am the only user and always log on as Administrator and the issue occurs only, as I said before, in projects using Prospect 2K templates...

While waiting for help I tried to uninstall and install P2K again to see if this helps... Same problem but I've noticed that upon finishing the installation I get around 3 warning windows:

Microsoft Windows Server dejo de funcionar
(Microsoft Windows Server stopped working)

So maybe the install process is bugged somewhat, I also tried to install in Win XP SP2 compatibility mode to not avail.

Furthermore on this issue... If I try to convert existing m2t clips with HDLink as before a get the following error:
cfEncoder.CoCreateInstance(CF_ENCODER_GUID) (0x80040154 - Clase no registrada) in (ConvertGraph.cpp at 1632)

Exporting video using Cineform HD Export (from within PPro 2.0) is no no, when other export formats are working as usual...

Hope this helps.

P.S.: I opened a ticket on Cineform site but until now I have not received a reply.

David Taylor · May 14th, 2007, 01:03 PM

Ruben, we don't support Vista yet. There are a number of installation problems that occur with Vista that we're working on. Hopefully we'll have something official for you in the next few weeks.

Ruben Torrejon · May 14th, 2007, 04:53 PM

Thank you, David. Will wait then.

Ruben

Stuart Brontman · May 20th, 2007, 01:14 PM

I'm ready to purchase Prospect HD for my HD projects, but have some serious concerns about hardware specs and monitoring the timeline in PPro 2.0. I've got an "older" dual Xeon 2.8 ghz machine on a Tyan 2665 MOBO, 2 gig PC2100 RAM, and plenty of quick RAID storage (not the concern). I also need to monitor the Premiere timeline, so I was prepared to buy the Xena HS or LH line to do this. Now I have read of people having problems with these cards on "older" machines.

Is there a work-around for the timeline monitoring with another hardware system (video card etc...)? The Xena cards seem great, but I can't afford the Xena AND a new computer system right now...

Decisions decisions...

Stuart

David Newman · May 20th, 2007, 02:40 PM

Xena HS or LH should work fine for timeline monitoring. The only issue we have for the classic Xeon is they where not fast enough for real-time HDSDI capture, yet we had a Xena HS in our old 2.8 dual Xena and it worked fine. When Xena for came out on the PC, 90% of AJA's PC customers would have been old Xeon based, so I don't know where you heard there was an issue.

Stuart Brontman · May 20th, 2007, 04:48 PM

Here's one thread I found:

http://forums.creativecow.net/readpost/217/541?

It was a single Xeon machine, but it still had me worried considering the expense of the card. I've got an e-mail into the AJA support staff with my machine specs. I've asked for their opinion on the compatibility issue. I'm actually thinking of the Xena LH card so I can monitor directly to a decent LCD 24" to 27" computer monitor.

David Newman · May 20th, 2007, 04:56 PM

AJA should give you the best feedback, but I expect it will work fine.

Herman Van Deventer · May 26th, 2007, 05:04 PM

Thank you David and Cineform team !

Took the 2k baby for a test drive / ... In plain Afrikaans / our language -

" Befok " - In English / ..... F...... awesome !

Happy from the Third World.

Herman.

May 7th, 2007, 09:29 AM	#121
Bob Hart Inner Circle Join Date: Dec 2003 Location: PERTH. W.A. AUSTRALIA. Posts: 4,477	Thank you David for your prompt response as always. I shall try the re-install. It may well be my mismanagement of the software. I normally capture via HDLink and previously have capture-converted quite long files without problems, imported into Premiere Pro 2 and simply marked ins and outs and inserted to timeline and exported. I don' t think there is too much wrong as the computer hasn't given up and asked me to phone home to Uncle Bill (Microsoft). Last edited by Bob Hart; May 7th, 2007 at 09:35 AM. Reason: error

May 10th, 2007, 08:52 AM	#122
Stephen Armour Major Player Join Date: Dec 2005 Location: Natal, RN, Brasil Posts: 900	Prospect won't load now! Help! Okay, I filed a support request with CF, but someone here might have a suggestion faster....help David ...! I upgraded to Prospect and it loaded to the Premiere CS3 beta I also had installed, not to PP2. When I deleted the Premiere CS3 session, I also deleted CF Prospect, then tried to reinstall it. It keeps stopping halfway thru and saying it can't find the Premiere "Plugins" folder! It is there with the PP2 and working just fine. I tried to delete anything refering to Cineform in the system hive, but all to no avail. Any suggestions? Help, I need to work! __________________ http://lightinaction.org "All in the view of the LION"

May 10th, 2007, 05:39 PM	#126
Stephen Armour Major Player Join Date: Dec 2005 Location: Natal, RN, Brasil Posts: 900	Prospect 3 crashing PP2 on stretches...bug? Maybe I missed this somewhere, but is this a known bug?: ANY time stretch on a 1920x1080 CF'ed clip will crash PP2 when it tries to compile it. It's a showstopper, as it will complete crash out of PP2, disappearing "pop!" It starts to compile, then suddenly freezes and gives me a message about not having access authority or something to the HDD. I switched to another RAID and to a standalone Cheetah 10K drive, but same-o. Anything I've missed on this? __________________ http://lightinaction.org "All in the view of the LION"

May 10th, 2007, 07:27 PM	#127
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Working fine here. File a trouble ticket will full details to see if support can help you out. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

May 14th, 2007, 12:49 PM	#128
Ruben Torrejon Regular Crew Join Date: Sep 2005 Posts: 54	Problem with Prospect 2K and PPro 2.0 in Vista I am having some troubles with the Prospect 2K v.3 (I obtained an update from Prospect HD). When using any Prospect 2K template with Cineform 1920x1080 AVI files (captured and onverted awhile back using Prospect HD)I cannot render timeline when needed or export movie. At the end of the process I get a warning message (something like "disk is either full or you don't rights to manage it" but in spanish... I live in Madrid). I must say I'm using Windows Vista Bussines but until now I didn't encountered any problems. Using any other template (Adobe HD-SDI, Canon HDV, Adobe SD) I don't get any warning message and everything's working... I am the only user and always log on as Administrator and the issue occurs only, as I said before, in projects using Prospect 2K templates... While waiting for help I tried to uninstall and install P2K again to see if this helps... Same problem but I've noticed that upon finishing the installation I get around 3 warning windows: Microsoft Windows Server dejo de funcionar (Microsoft Windows Server stopped working) So maybe the install process is bugged somewhat, I also tried to install in Win XP SP2 compatibility mode to not avail. Furthermore on this issue... If I try to convert existing m2t clips with HDLink as before a get the following error: cfEncoder.CoCreateInstance(CF_ENCODER_GUID) (0x80040154 - Clase no registrada) in (ConvertGraph.cpp at 1632) Exporting video using Cineform HD Export (from within PPro 2.0) is no no, when other export formats are working as usual... Hope this helps. P.S.: I opened a ticket on Cineform site but until now I have not received a reply.

May 10th, 2007, 09:44 AM	#124
Bob Hart Inner Circle Join Date: Dec 2003 Location: PERTH. W.A. AUSTRALIA. Posts: 4,477	Tried the re-install. Things didn't change. However, a test conversion of another long file went fine even with scene detect selected on, so it might have just been a faulty recording.

May 14th, 2007, 01:03 PM	#129
David Taylor Major Player Join Date: Sep 2003 Location: Solana Beach, CA Posts: 853	Ruben, we don't support Vista yet. There are a number of installation problems that occur with Vista that we're working on. Hopefully we'll have something official for you in the next few weeks.

May 14th, 2007, 04:53 PM	#130
Ruben Torrejon Regular Crew Join Date: Sep 2005 Posts: 54	Thank you, David. Will wait then. Ruben

May 20th, 2007, 01:14 PM	#131
Stuart Brontman Contributor Join Date: Apr 2003 Location: Chicago, IL Posts: 228	Prospect HD timeline monitoring I'm ready to purchase Prospect HD for my HD projects, but have some serious concerns about hardware specs and monitoring the timeline in PPro 2.0. I've got an "older" dual Xeon 2.8 ghz machine on a Tyan 2665 MOBO, 2 gig PC2100 RAM, and plenty of quick RAID storage (not the concern). I also need to monitor the Premiere timeline, so I was prepared to buy the Xena HS or LH line to do this. Now I have read of people having problems with these cards on "older" machines. Is there a work-around for the timeline monitoring with another hardware system (video card etc...)? The Xena cards seem great, but I can't afford the Xena AND a new computer system right now... Decisions decisions... Stuart

May 20th, 2007, 02:40 PM	#132
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Xena HS or LH should work fine for timeline monitoring. The only issue we have for the classic Xeon is they where not fast enough for real-time HDSDI capture, yet we had a Xena HS in our old 2.8 dual Xena and it worked fine. When Xena for came out on the PC, 90% of AJA's PC customers would have been old Xeon based, so I don't know where you heard there was an issue. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

May 20th, 2007, 04:48 PM	#133
Stuart Brontman Contributor Join Date: Apr 2003 Location: Chicago, IL Posts: 228	Here's one thread I found: http://forums.creativecow.net/readpost/217/541? It was a single Xeon machine, but it still had me worried considering the expense of the card. I've got an e-mail into the AJA support staff with my machine specs. I've asked for their opinion on the compatibility issue. I'm actually thinking of the Xena LH card so I can monitor directly to a decent LCD 24" to 27" computer monitor.

May 20th, 2007, 04:56 PM	#134
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	AJA should give you the best feedback, but I expect it will work fine. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

May 26th, 2007, 05:04 PM	#135
Herman Van Deventer Major Player Join Date: Nov 2006 Location: cape town South-Africa Posts: 251	Prospect HD 2K UPGRADE / THUMBS UP ! Thank you David and Cineform team ! Took the 2k baby for a test drive / ... In plain Afrikaans / our language - " Befok " - In English / ..... F...... awesome ! Happy from the Third World. Herman.