David I need help, see this file on our ftp

David Newman · July 11th, 2006, 04:37 PM

Obin,

The forum is for getting questions fast from other users, and maybe help others in return, plus I help out when I can. However the forum is not a means to bypassing official support, if everything customer did what you did nothing would get addressed. I work will the support guys everyday all through the day. All problems get solved fastest when you go through channels. That is all I'm saying.

Obin Olson · July 11th, 2006, 06:23 PM

Ok, I see your point. You can track issues better in the support area, I will keep it in that area for really tech heavy bug type stuff

Obin Olson · July 11th, 2006, 06:31 PM

David, I wonder if when I convert from mxf files into CineForm, do I gain anything in conversions color corrections re-renders etc from, into, outof premiere/aftereffects/Fusion 5 in the 10bit mxf conversion compared to the 8bit? I have been going 8bit and editing in Fusion with float-point as the color work looks MUCH nicer working at a higher bit-depth, then rendering out 8bit cineform files...looks ok...but I wanted to ask you

David Newman · July 11th, 2006, 06:34 PM

Again, as this is question to me, not to the forum, email me. I have replied to your last few emails and resent now that you have corrected your return address.

Pierre Barberis · July 14th, 2006, 11:16 AM

Quote:

Originally Posted by David Newman

Either send me the data privately, or go through tech support, I find your use of the forum distrating an ineffecient as there is no way I can draw any conclusions ...

I totally support the idea that these posts are NOT a substitute, or an alternate to the regular support from CINEFORM. We are just spoiling the bandwith here... and this forum will turn out to be UNINSTRUCTIVE and BORING. Pleazzzzz...

July 11th, 2006, 04:37 PM	#16
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Obin, The forum is for getting questions fast from other users, and maybe help others in return, plus I help out when I can. However the forum is not a means to bypassing official support, if everything customer did what you did nothing would get addressed. I work will the support guys everyday all through the day. All problems get solved fastest when you go through channels. That is all I'm saying. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

July 11th, 2006, 06:34 PM	#19
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Again, as this is question to me, not to the forum, email me. I have replied to your last few emails and resent now that you have corrected your return address. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

July 11th, 2006, 06:23 PM	#17
Obin Olson Trustee Join Date: Jan 2003 Location: Wilmington NC Posts: 1,414	Ok, I see your point. You can track issues better in the support area, I will keep it in that area for really tech heavy bug type stuff

July 11th, 2006, 06:31 PM	#18
Obin Olson Trustee Join Date: Jan 2003 Location: Wilmington NC Posts: 1,414	David, I wonder if when I convert from mxf files into CineForm, do I gain anything in conversions color corrections re-renders etc from, into, outof premiere/aftereffects/Fusion 5 in the 10bit mxf conversion compared to the 8bit? I have been going 8bit and editing in Fusion with float-point as the color work looks MUCH nicer working at a higher bit-depth, then rendering out 8bit cineform files...looks ok...but I wanted to ask you