can't get trial version to work at DVinfo.net

Brian Luce · July 6th, 2006, 04:14 AM

i'm trying to use the trial version of cineform for vegas. connect hd. it keeps asking me for activations and serial numbers. where are they? I'm off to a shakey start with this thing. didn't get very far.

David Newman · July 6th, 2006, 08:47 AM

If you haven;t installed it before, and it hasn't been installed for longer than 15-days you should be able to continue with entering any of that data.

Christopher Glaeser · July 6th, 2006, 10:07 AM

Quote:

Originally Posted by Brian Luce

it keeps asking me for activations and serial numbers.

When was it first installed?

Best,
Christopher

David Taylor · July 6th, 2006, 10:38 AM

To be clear, if you haven't previously installed Connect HD, when you see the splash screen that appears when you launch "HDLink" then click on the "Try It" button. You can do this for 15 days.

If the splash screen tells you it's expired then you must have installed CHD previously and it will be timed out.

Brian Luce · July 7th, 2006, 05:15 AM

My initial post was minutes after I installed it. it's been about two days now. I go to the start button, go to cineform, get "connect hd v1.5" and a choice that just says "connect hd". both ask for serial numbers when i activate them. It's not working.

I sure am interested in the product.

David Newman · July 7th, 2006, 09:32 AM

Where did you find Connect HD 1.5? We are up to version 3.0.4. Uninstall that old stuff and get the new version from www.cineform.com.

July 6th, 2006, 04:14 AM	#1
Brian Luce Inner Circle Join Date: Jan 2006 Posts: 2,290	can't get trial version to work i'm trying to use the trial version of cineform for vegas. connect hd. it keeps asking me for activations and serial numbers. where are they? I'm off to a shakey start with this thing. didn't get very far.

July 6th, 2006, 08:47 AM	#2
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	If you haven;t installed it before, and it hasn't been installed for longer than 15-days you should be able to continue with entering any of that data. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

July 7th, 2006, 09:32 AM	#6
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Where did you find Connect HD 1.5? We are up to version 3.0.4. Uninstall that old stuff and get the new version from www.cineform.com. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

July 6th, 2006, 10:38 AM	#4
David Taylor Major Player Join Date: Sep 2003 Location: Solana Beach, CA Posts: 853	To be clear, if you haven't previously installed Connect HD, when you see the splash screen that appears when you launch "HDLink" then click on the "Try It" button. You can do this for 15 days. If the splash screen tells you it's expired then you must have installed CHD previously and it will be timed out.

July 7th, 2006, 05:15 AM	#5
Brian Luce Inner Circle Join Date: Jan 2006 Posts: 2,290	My initial post was minutes after I installed it. it's been about two days now. I go to the start button, go to cineform, get "connect hd v1.5" and a choice that just says "connect hd". both ask for serial numbers when i activate them. It's not working. I sure am interested in the product.