Unknown Error attempting to export... at DVinfo.net

James Huenergardt · April 8th, 2006, 09:56 PM

Hi there,

I'm attempting to export a Cineform clip to WMV format using Premiere Pro 1.5.1 and the latest version of Cineform HD.

I shot this footage from my Z1U.

When I attempt to export, I get an error about 60 frames into the 6538 total frames. All it says is: Unknown Error!

Here are my export settings:
General Summary:
Output: Compressed
Average Kbps: Variable

Video Summary:
Codec: Windows Media Video 9
Encoding Passes: One
Bitrate Mode: Constant
Allow interlaced processing: Off

Audio Summary:
Codec: Windows Media Audio 9.1
Encoding Passes: Two
Bitrate Mode: Variable Unconstrained

Metadata Summary:

Audiences Summary:
Corporate LAN or cable modem/DSL (256 Kbps)
Decoder Complexity: Auto
Maximum Bitrate [kbps]: 256.00 (low quality)
Frame Rate [fps]: Same as source
Pixel Aspect Ratio: Square Pixels (1.0)
Frame Width [pixels]: 480
Frame Height [pixels]: 270
Keyframe Interval [seconds]: 5
Buffer Size [seconds]: Default
Image Quality: 50.00 (medium quality)
Audio Format: 48 kbps, 44 kHz, stereo VBR
Broadband or cable modem/DSL (768 Kbps)
Decoder Complexity: Auto
Maximum Bitrate [kbps]: 691.00 (low quality)
Frame Rate [fps]: 25
Pixel Aspect Ratio: Square Pixels (1.0)
Frame Width [pixels]: 480
Frame Height [pixels]: 270
Keyframe Interval [seconds]: 5
Buffer Size [seconds]: Default
Image Quality: 50.00 (medium quality)
Audio Format: 64 kbps, 48 kHz, stereo VBR

This ONLY happens using a Cineform project. If I export from a DV project, I'm fine.

Thanks,

Jim

David Newman · April 8th, 2006, 10:28 PM

You should file a trouble ticket with cineform.com/support, however the Adobe Media Encoder is not modified by CineForm so failure may be elsewhere. There have been AME errors in the past that can be bypassed by rendering out a single AVI first (or MOV it doesn't matter.) Then export the new file throught the AME.

Ruben Contreras · July 27th, 2006, 05:43 PM

edit:nevermind

Alex Raskin · July 31st, 2006, 04:46 AM

Reboot your PC and try again, making sure no other applications ran before PPro.

Also do not do any PPro tasks before WMV export.

This should help. Having your export task the first in line on freshly rebooted PC, will ensure there's no weird memory conflicts (with luck :) from previously ran tasks.

PPro is pretty stable on my PC, but sometimes it indeed glitches, and the PC reboot is usually the cure.

April 8th, 2006, 09:56 PM	#1
James Huenergardt Major Player Join Date: Nov 2005 Location: Chehalis, WA Posts: 513	Unknown Error attempting to export... Hi there, I'm attempting to export a Cineform clip to WMV format using Premiere Pro 1.5.1 and the latest version of Cineform HD. I shot this footage from my Z1U. When I attempt to export, I get an error about 60 frames into the 6538 total frames. All it says is: Unknown Error! Here are my export settings: General Summary: Output: Compressed Average Kbps: Variable Video Summary: Codec: Windows Media Video 9 Encoding Passes: One Bitrate Mode: Constant Allow interlaced processing: Off Audio Summary: Codec: Windows Media Audio 9.1 Encoding Passes: Two Bitrate Mode: Variable Unconstrained Metadata Summary: Audiences Summary: Corporate LAN or cable modem/DSL (256 Kbps) Decoder Complexity: Auto Maximum Bitrate [kbps]: 256.00 (low quality) Frame Rate [fps]: Same as source Pixel Aspect Ratio: Square Pixels (1.0) Frame Width [pixels]: 480 Frame Height [pixels]: 270 Keyframe Interval [seconds]: 5 Buffer Size [seconds]: Default Image Quality: 50.00 (medium quality) Audio Format: 48 kbps, 44 kHz, stereo VBR Broadband or cable modem/DSL (768 Kbps) Decoder Complexity: Auto Maximum Bitrate [kbps]: 691.00 (low quality) Frame Rate [fps]: 25 Pixel Aspect Ratio: Square Pixels (1.0) Frame Width [pixels]: 480 Frame Height [pixels]: 270 Keyframe Interval [seconds]: 5 Buffer Size [seconds]: Default Image Quality: 50.00 (medium quality) Audio Format: 64 kbps, 48 kHz, stereo VBR This ONLY happens using a Cineform project. If I export from a DV project, I'm fine. Thanks, Jim

April 8th, 2006, 10:28 PM	#2
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	You should file a trouble ticket with cineform.com/support, however the Adobe Media Encoder is not modified by CineForm so failure may be elsewhere. There have been AME errors in the past that can be bypassed by rendering out a single AVI first (or MOV it doesn't matter.) Then export the new file throught the AME. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

July 27th, 2006, 05:43 PM	#3
Ruben Contreras New Boot Join Date: Jan 2006 Posts: 12	edit:nevermind Last edited by Ruben Contreras; July 28th, 2006 at 10:40 AM.

July 31st, 2006, 04:46 AM	#4
Alex Raskin Trustee Join Date: Sep 2003 Posts: 1,435	Reboot your PC and try again, making sure no other applications ran before PPro. Also do not do any PPro tasks before WMV export. This should help. Having your export task the first in line on freshly rebooted PC, will ensure there's no weird memory conflicts (with luck :) from previously ran tasks. PPro is pretty stable on my PC, but sometimes it indeed glitches, and the PC reboot is usually the cure.