Runtime Error when opening HDLink at DVinfo.net

Trond Saetre · August 21st, 2011, 04:30 AM

Last time I used Cineform Neo/HDLink, everything was fine.

When I try to open HDLink now, I get this following Runtime Error message:

Microsoft Visual C++ Runtime Library
Runtime Error
Program: C:\Program Files (x86)\Cineform Neo\HDLink.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

Problem signature:
Problem Event Name: APPCRASH
Application Name: HDLink.exe
Application Version: 5.5.2.326
Application Timestamp: 4df99a71
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Code: 40000015
Exception Offset: 000046b4
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1044
Additional Information 1: 3f5a
Additional Information 2: 86f5c70605bcefaede8756a4842298ba
Additional Information 3: 88d1
Additional Information 4: 795f1b44d1fe451d1773a0c612fcdb60

------------------

Is anyone else experiencing this?
Ideas what might be wrong?

Reinstalling of Neo did not solve the problem.

Trond Saetre · August 22nd, 2011, 12:23 PM

Problem solved.

Regedit is a great thing. Had to manually remove any traces of Cineform Neo in the windows registry after uninstalling, before I could successfully install Neo again.

August 21st, 2011, 04:30 AM	#1
Trond Saetre Inner Circle Join Date: Jun 2003 Location: Bergen, Norway Posts: 3,375	Runtime Error when opening HDLink Last time I used Cineform Neo/HDLink, everything was fine. When I try to open HDLink now, I get this following Runtime Error message: Microsoft Visual C++ Runtime Library Runtime Error Program: C:\Program Files (x86)\Cineform Neo\HDLink.exe This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. Problem signature: Problem Event Name: APPCRASH Application Name: HDLink.exe Application Version: 5.5.2.326 Application Timestamp: 4df99a71 Fault Module Name: MSVCR80.dll Fault Module Version: 8.0.50727.6195 Fault Module Timestamp: 4dcddbf3 Exception Code: 40000015 Exception Offset: 000046b4 OS Version: 6.0.6002.2.2.0.256.1 Locale ID: 1044 Additional Information 1: 3f5a Additional Information 2: 86f5c70605bcefaede8756a4842298ba Additional Information 3: 88d1 Additional Information 4: 795f1b44d1fe451d1773a0c612fcdb60 ------------------ Is anyone else experiencing this? Ideas what might be wrong? Reinstalling of Neo did not solve the problem.

August 22nd, 2011, 12:23 PM	#2
Trond Saetre Inner Circle Join Date: Jun 2003 Location: Bergen, Norway Posts: 3,375	Re: Runtime Error when opening HDLink Problem solved. Regedit is a great thing. Had to manually remove any traces of Cineform Neo in the windows registry after uninstalling, before I could successfully install Neo again.